Hi, I'm Nikoleta Karagianni, a passionate retail professional with extensive experience in sales, visual merchandising, and content creation. I thrive in dynamic environments where I can combine my creativity and organizational skills to enhance customer experiences and drive business success. With a background in tourism and hospitality, I also have strong interpersonal skills and adaptability that support my effectiveness across various roles. My journey has taken me from hands-on retail sales to managing store operations and producing engaging multimedia content. I love photography and video making, which complement my work in retail and visual merchandising, allowing me to present products attractively and connect with customers through social media channels. I enjoy cultivating teamwork and leadership through training and operational management, combining passion with practical skills for excellence in customer-oriented environments.

NIKOLETTA KARAGIANNI

Hi, I'm Nikoleta Karagianni, a passionate retail professional with extensive experience in sales, visual merchandising, and content creation. I thrive in dynamic environments where I can combine my creativity and organizational skills to enhance customer experiences and drive business success. With a background in tourism and hospitality, I also have strong interpersonal skills and adaptability that support my effectiveness across various roles. My journey has taken me from hands-on retail sales to managing store operations and producing engaging multimedia content. I love photography and video making, which complement my work in retail and visual merchandising, allowing me to present products attractively and connect with customers through social media channels. I enjoy cultivating teamwork and leadership through training and operational management, combining passion with practical skills for excellence in customer-oriented environments.

Available to hire

Hi, I’m Nikoleta Karagianni, a passionate retail professional with extensive experience in sales, visual merchandising, and content creation. I thrive in dynamic environments where I can combine my creativity and organizational skills to enhance customer experiences and drive business success. With a background in tourism and hospitality, I also have strong interpersonal skills and adaptability that support my effectiveness across various roles.

My journey has taken me from hands-on retail sales to managing store operations and producing engaging multimedia content. I love photography and video making, which complement my work in retail and visual merchandising, allowing me to present products attractively and connect with customers through social media channels. I enjoy cultivating teamwork and leadership through training and operational management, combining passion with practical skills for excellence in customer-oriented environments.

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Language

Greek, Modern
Fluent
English
Advanced

Work Experience

Sales Manager & Jewelry Specialist at Lamor Jewelry Store
July 1, 2024 - August 27, 2025
Advanced from Sales Associate to Store Manager, demonstrating strong leadership and expertise in luxury retail. Drove sales by applying consumer psychology, specializing in high-end products like gold, silver, and diamonds. Managed stock, created visually compelling window displays and ensured accurate invoicing and system updates. Coordinated supplier relationships, streamlined product orders and oversaw monthly financial reconciliations. Led staff training programs, handled daily cash management, and built a customer-centric team.
Head Waitress at Crithonis Paradise Hotel
September 1, 2019 - August 27, 2025
Delivered exceptional service to international guests, including large tourist groups from the UK, Germany, and Australia. Managed restaurant and room service operations, ensuring timely service and guest satisfaction. Assisted in high-profile events such as weddings and baptisms, supporting catering teams for seamless execution. Provided occasional bartender services at the pool bar, contributing to a well-rounded guest experience.
Head Waitress at Castelo Café - Restaurant
September 1, 2018 - August 27, 2025
Solely managed beach service operations while maintaining cleanliness and organization of the beachfront area. Assisted in restaurant operations post-shift, demonstrating flexibility and dedication. Supported catering functions at Crithonis Paradise Hotel during downtime.
Head Waitress at Aroma Plateias Nea Smirni
October 1, 2017 - August 27, 2025
Provided customer service excellence.
Head Waitress & All-Around Service at Sorocos Café - Bar
September 1, 2017 - August 27, 2025
Took full ownership of beach café-bar operations, from guest service to inventory management. Handled multitasking with ease, ensuring all customer needs were met in high-volume settings.
Intern at Titania Hotel Athens
May 1, 2017 - August 27, 2025
Seasonal Administrative Assistant at Family Business - Car Repair Shop 'Oi Tsechoi'
September 1, 2016 - August 27, 2025
Provided administrative support, including customer communications, invoicing, and follow-ups with insurance companies. Researched and sourced automotive parts, negotiating favorable prices and delivery terms.

Education

Technician of Tourism Industry and Hospitality, Tourism and Travel Services Management at Public Institute Of Vocational Training
January 11, 2030 - August 27, 2025

Qualifications

MS Office Certificate (MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Internet Explorer)
January 11, 2030 - August 27, 2025
SoftOne ERP – Experienced in daily business operations
January 11, 2030 - August 27, 2025

Industry Experience

Retail, Travel & Hospitality, Consumer Goods