Hi, I'm Valeria Moreno Woodside, an experienced professional with a passion for marketing, public relations, and fitness industry management. I have developed my skills through various roles, from social media management and branding at Grupo Plan B marketing agency, to operational leadership roles at Planet Fitness in Queens, New York. My background allows me to effectively blend creativity with solid management practices to deliver excellent customer experiences and team success. I am bilingual in Spanish and English, which helps me bridge communications and foster community engagement across diverse platforms. I enjoy fitness and wellness, event planning, and traveling, which keep me enthusiastic and creative in both professional and personal spheres. I am confident in multitasking and working under pressure, with a constant drive to learn and grow in the fields of marketing and management.

Valeria Moreno Woodside

Hi, I'm Valeria Moreno Woodside, an experienced professional with a passion for marketing, public relations, and fitness industry management. I have developed my skills through various roles, from social media management and branding at Grupo Plan B marketing agency, to operational leadership roles at Planet Fitness in Queens, New York. My background allows me to effectively blend creativity with solid management practices to deliver excellent customer experiences and team success. I am bilingual in Spanish and English, which helps me bridge communications and foster community engagement across diverse platforms. I enjoy fitness and wellness, event planning, and traveling, which keep me enthusiastic and creative in both professional and personal spheres. I am confident in multitasking and working under pressure, with a constant drive to learn and grow in the fields of marketing and management.

Available to hire

Hi, I’m Valeria Moreno Woodside, an experienced professional with a passion for marketing, public relations, and fitness industry management. I have developed my skills through various roles, from social media management and branding at Grupo Plan B marketing agency, to operational leadership roles at Planet Fitness in Queens, New York. My background allows me to effectively blend creativity with solid management practices to deliver excellent customer experiences and team success.

I am bilingual in Spanish and English, which helps me bridge communications and foster community engagement across diverse platforms. I enjoy fitness and wellness, event planning, and traveling, which keep me enthusiastic and creative in both professional and personal spheres. I am confident in multitasking and working under pressure, with a constant drive to learn and grow in the fields of marketing and management.

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Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Assistant Manager at Planet Fitness
June 1, 2025 - Present
Supported daily operations alongside the Club Manager by leading the team to meet KPI goals while ensuring a high-quality member experience. Responsibilities included coaching, training, and onboarding new team members to foster a productive and service-oriented environment. Oversaw task completion, delegated responsibilities, managed inventory and supply orders, monitored facility maintenance, resolved operational issues promptly, addressed member concerns, and provided backup front desk support as needed.
Front Desk Associate at Planet Fitness
May 31, 2025 - August 28, 2025
Handled front desk operations including assisting members and guests with inquiries, tours, sign-ups, account updates, and phone calls.
Social Media Manager at Grupo Plan B - Marketing Agency
November 1, 2024 - August 28, 2025
Led the development and execution of creative social media strategies and multi-platform campaigns for diverse brands including influencer collaborations. Planned and managed content calendars aligned with marketing objectives, coordinated event planning and brand activations, and evaluated campaign performance with emphasis on KPIs and audience engagement. Collaborated with designers and photographers to produce high-quality, cohesive content.
Community Manager at Grupo Plan B - Marketing Agency
April 30, 2024 - August 28, 2025
Managed and scheduled social media posts across multiple platforms ensuring brand voice consistency. Responded to community comments and messages to foster engagement, assisted in trend research and content creation supporting social media strategies.
Front Desk Associate at SmartFit Gym
February 28, 2023 - August 28, 2025
Performed opening and closing procedures, greeted clients, provided customer service support, conducted member registration, and managed daily client check-ins.
Call Center Agent at The Office Gurus Call Center
July 31, 2020 - August 28, 2025
Handled high call volumes in English and Spanish, directed calls to appropriate departments, determined customer issue resolutions following client protocols, and documented all interactions in the company database.

Education

Bachelor's Degree in Public Relations & Marketing at Universidad Evangélica de El Salvador
January 1, 2019 - November 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Professional Services, Consumer Goods