Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am experienced in customer support, back-office administration, and assistant logistics management, with a track record of providing exceptional service, optimizing processes, and coordinating operations. Skilled as a music producer and composer, I am adept at crafting soundscapes and innovative compositions. Fluent in Greek, English, and Bulgarian, I possess strong organizational skills, attention to detail, and a flair for creativity. Throughout my career, I have provided exceptional customer service, supported logistics operations, and optimized process workflows while maintaining customer satisfaction. I am passionate about music production and continuously hone my skills in creating innovative musical content.…I am experienced in customer support, back-office administration, and assistant logistics management, with a track record of providing exceptional service, optimizing processes, and coordinating operations. Skilled as a music producer and composer, I am adept at crafting soundscapes and innovative compositions. Fluent in Greek, English, and Bulgarian, I possess strong organizational skills, attention to detail, and a flair for creativity. Throughout my career, I have provided exceptional customer service, supported logistics operations, and optimized process workflows while maintaining customer satisfaction. I am passionate about music production and continuously hone my skills in creating innovative musical content.

Georgios Kapetanios





I am experienced in customer support, back-office administration, and assistant logistics management, with a track record of providing exceptional service, optimizing processes, and coordinating operations. Skilled as a music producer and composer, I am adept at crafting soundscapes and innovative compositions. Fluent in Greek, English, and Bulgarian, I possess strong organizational skills, attention to detail, and a flair for creativity. Throughout my career, I have provided exceptional customer service, supported logistics operations, and optimized process workflows while maintaining customer satisfaction. I am passionate about music production and continuously hone my skills in creating innovative musical content.…I am experienced in customer support, back-office administration, and assistant logistics management, with a track record of providing exceptional service, optimizing processes, and coordinating operations. Skilled as a music producer and composer, I am adept at crafting soundscapes and innovative compositions. Fluent in Greek, English, and Bulgarian, I possess strong organizational skills, attention to detail, and a flair for creativity. Throughout my career, I have provided exceptional customer service, supported logistics operations, and optimized process workflows while maintaining customer satisfaction. I am passionate about music production and continuously hone my skills in creating innovative musical content.

Available to hire

I am experienced in customer support, back-office administration, and assistant logistics management, with a track record of providing exceptional service, optimizing processes, and coordinating operations. Skilled as a music producer and composer, I am adept at crafting soundscapes and innovative compositions. Fluent in Greek, English, and Bulgarian, I possess strong organizational skills, attention to detail, and a flair for creativity.

Throughout my career, I have provided exceptional customer service, supported logistics operations, and optimized process workflows while maintaining customer satisfaction. I am passionate about music production and continuously hone my skills in creating innovative musical content.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

Greek, Modern

Fluent

English

Fluent

Bulgarian

Fluent

German

Intermediate

Work Experience

Customer Support Agent at William Hill, Sofia, Bulgaria

August 1, 2013 - September 1, 2025

Provided exceptional customer service to Greek-speaking customers, assisting with account inquiries, resolving issues, and guiding customers through the online platform. Demonstrated excellent communication skills and comprehensive knowledge of the industry to ensure a positive customer experience and maintain customer satisfaction.

Back Office Administration Agent at Sixty K Ltd (60K), Sofia, Bulgaria

August 1, 2013 - September 1, 2025

Responsible for efficient back-office operations supporting the eBay project. Performed administrative tasks and documentation management, ensuring accurate record-keeping and timely completion of tasks. Communicated effectively and maintained high attention to detail. Proficient in computer applications and able to work in a fast-paced environment.

Operations Process Administrator at AIG Europe S.A., Sofia, Bulgaria

January 31, 2014 - September 1, 2025

Managed and optimized processes to ensure smooth and efficient operations. Analyzed workflows, identified improvement areas, and implemented process enhancements. Collaborated with cross-functional teams and stakeholders to streamline operations. Maintained accurate documentation, monitored performance metrics, and provided regular reports. Contributed to the effectiveness and productivity of AIG's operations while adhering to industry regulations and maintaining high customer satisfaction.

Store Clerk at OPAP, Chrysoupoli, Greece

June 30, 2017 - September 1, 2025

Provided exceptional customer service and support. Assisted customers with playing inquiries, processed transactions accurately, and provided information on various playing options. Maintained a clean and organized store environment. Demonstrated strong interpersonal skills and cash handling proficiency, contributing to a positive and enjoyable experience for customers.

Assistant Logistics Manager at Selecta Hellas, Chrysoupoli, Greece

July 31, 2020 - September 1, 2025

Supported the efficient management of logistics operations including coordination of inventory management, transportation, and warehousing activities. Collaborated with suppliers and internal teams to ensure timely and accurate order fulfillment. Assisted in optimizing logistics processes, tracking shipments, and managing inventory levels. Demonstrated strong organizational and communication skills, knowledge of supply chain management, and data analysis for process improvement. Contributed to smooth logistics functioning and overall success of the company.

Customer Support Agent at William Hill, Sofia, Bulgaria

August 1, 2013 - September 4, 2025

Provided exceptional customer service to Greek-speaking customers. Assisted with account inquiries, resolved issues, and guided customers through the online platform. Demonstrated excellent communication skills and knowledge of the industry. Ensured a positive experience and maintained customer satisfaction.

Back Office Administration Agent at Sixty K Ltd (60K), Sofia, Bulgaria

August 1, 2013 - September 4, 2025

Responsible for efficient back-office operations supporting the eBay project. Performed administrative tasks and documentation management. Ensured accurate record keeping and timely completion of tasks. Communicated effectively and maintained high attention to detail. Proficient in computer applications, strong organizational skills, and able to work in a fast-paced environment.

Operations Process Administrator at AIG Europe S.A., Sofia, Bulgaria

January 1, 2014 - September 4, 2025

Ensured smooth and efficient operations by managing and optimizing processes. Analyzed workflows, identified areas for improvement, and implemented process enhancements. Collaborated with cross-functional teams and stakeholders to streamline operations. Maintained accurate documentation, monitored performance metrics, and provided regular reports. Contributed to the effectiveness and productivity of AIG's operations while adhering to industry regulations and maintaining a high level of customer satisfaction.

Store Clerk at OPAP, Chrysoupoli, Greece

June 1, 2017 - September 4, 2025

Provided exceptional customer service and support. Assisted customers with their playing inquiries, processed transactions accurately, and provided information on various playing options. Maintained a clean and organized store environment. Demonstrated strong interpersonal skills and cash handling proficiency. Contributed to a positive and enjoyable experience for customers.

Assistant Logistics Manager at Selecta Hellas, Chrysoupoli, Greece

July 1, 2020 - September 4, 2025

Supported the efficient management of logistics operations at Selecta Hellas. Coordinated inventory management, transportation, and warehousing activities. Collaborated with suppliers and internal teams to ensure timely and accurate order fulfillment. Assisted in optimizing logistics processes, tracking shipments, and managing inventory levels. Demonstrated strong organizational and communication skills, knowledge of supply chain management, and ability to analyze data for process improvement. Contributed to the smooth functioning of logistics operations and the overall success of Selecta Hellas.