I am a detail-oriented IT professional with hands-on experience in Python development, data analytics, automation, payroll management and HR operations. I thrive on optimizing workflows and delivering reliable, scalable solutions. I enjoy building applications, automating processes, and handling confidential data with care. I am always eager to learn and contribute to cross-functional teams, and I am available to join immediately in Abu Dhabi.

TREESA JOSE

I am a detail-oriented IT professional with hands-on experience in Python development, data analytics, automation, payroll management and HR operations. I thrive on optimizing workflows and delivering reliable, scalable solutions. I enjoy building applications, automating processes, and handling confidential data with care. I am always eager to learn and contribute to cross-functional teams, and I am available to join immediately in Abu Dhabi.

Available to hire

I am a detail-oriented IT professional with hands-on experience in Python development, data analytics, automation, payroll management and HR operations. I thrive on optimizing workflows and delivering reliable, scalable solutions.

I enjoy building applications, automating processes, and handling confidential data with care. I am always eager to learn and contribute to cross-functional teams, and I am available to join immediately in Abu Dhabi.

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Language

English
Advanced
Malayalam
Advanced
Tamil
Intermediate
Hindi
Intermediate

Work Experience

IT Specialist - Python at Pearson VUE
July 1, 2025 - August 28, 2025
Handled Python basics including variables, data types, operations, conversions, operator precedence, and selection. Managed flow control with decisions and loops, input and output operations, code documentation and structure. Performed troubleshooting, error handling, and module operations. Provided practical problem-solving solutions.
Senior Associate – Payroll and HR operations at Strada Global Pvt Ltd
April 1, 2025 - August 28, 2025
Worked proficiently with SAP, Oracle, and HRIS tools for data management and process execution. Developed process improvement tools using Python, Power Apps, and Excel macros. Managed task prioritization, multi-client projects, and SLA adherence. Built relationships with clients and teams to ensure timely ticket resolution. Updated process reports and documentation for compliance. Trained new team members in technical procedures. Contributed to process optimization and conducted data quality verification and audits.
Jr. Python Full Stack Intern at Inmakes Infotech Pvt Ltd
August 1, 2023 - August 28, 2025
Developed and implemented Python-based web applications using Django. Collaborated with senior developers on writing clean, efficient, reusable code following software best practices. Conducted testing and debugging to enhance application reliability. Performed data analysis with Jupyter notebooks and participated in application development.
Associate – Amazon UK at Sutherland Global Services
October 1, 2022 - August 28, 2025
Provided high-quality technical and retail customer service for Amazon UK and US clients through multiple channels such as email and chat. Handled diverse issue resolution ensuring positive customer experiences. Participated in team meetings offering process improvement suggestions. Processed financial transactions accurately in a fast-paced setting. Maintained up-to-date product knowledge and consistently exceeded key performance indicators including response time and customer satisfaction. Managed peak period request volumes and earned recognition as a top performer.
IT Specialist – Python at Pearson VUE
April 1, 2025 - July 1, 2025
Developed Python scripts focusing on logic, functions and modules. Performed debugging, error handling and code optimization. Automated operational tasks using Python utilities.
Senior Associate – Payroll & HR Operations at Strada Global Pvt Ltd
August 1, 2023 - April 1, 2025
Processed payroll using SAP, Oracle and HR tools. Built automation tools using Python, Power BI and Excel Macros, reducing manual workload by 60%. Managed HR operations including onboarding, offboarding and payroll inputs. Provided training to new team members and supported workflow improvement.
Junior Python Full Stack Intern at InMakes Infotech Pvt Ltd
May 1, 2023 - August 1, 2023
Developed Python - based web applications using Django. Performed testing, debugging, and database integration. Conducted data analysis using Jupyter Notebook.
Associate – Amazon UK at Sutherland Global Services
September 1, 2017 - October 1, 2022
Provided technical and retail support for Amazon customers (UK & US). Consistently achieved performance KPIs (Quality, AHT, CSAT) and ranked in the top 5% of team members multiple times monthly and quarterly. Handled customer escalations using ticketing system, payments and account services.

Education

Bachelor of Technology (Computer Science and Engineering) at Cochin University of Science & Technology (CUSAT)
January 1, 2012 - January 1, 2016
Bachelor of Technology – Computer Science & Engineering at Cochin University of Science & Technology (CUSAT)
January 1, 2012 - January 1, 2016

Qualifications

Python Full Stack (Inmakes Infotech Pvt Ltd) Cert.No:IN/C100104581
January 11, 2030 - August 28, 2025
Global Payroll Association Award (GPA Netherland)
January 11, 2030 - August 28, 2025
Data Analysis, Manipulation and Presentation using Excel (Great Learning)
January 11, 2030 - August 28, 2025
Ethical Hacking workshop (IEEE)
January 11, 2030 - August 28, 2025
Arduino Workshop (FISAT)
January 11, 2030 - August 28, 2025
AWS Certified Cloud Practitioner – LinkedIn Learning
January 1, 2025 - January 9, 2026
Career Essentials in Data Analysis – Microsoft & LinkedIn
January 1, 2025 - January 9, 2026
Career Essentials in System Administration – Microsoft & LinkedIn
January 1, 2025 - January 9, 2026
Machine Learning with Python – LinkedIn
January 1, 2025 - January 9, 2026
Python for Data Science & Machine Learning – LinkedIn
January 1, 2025 - January 9, 2026
Global Payroll Association Award – Netherlands
January 1, 2024 - January 9, 2026

Industry Experience

Computers & Electronics, Financial Services, Professional Services, Software & Internet, Travel & Hospitality