Available to hire
I’m Luis, a product strategy and design professional with over a decade of experience shaping products used by thousands to millions of people through UX methodologies. I’ve worked at Google, Credit Suisse, Future Works and Designit, collaborating with stakeholders across Banking, Tech and Creative sectors to drive evidence-based design, research, prototyping and validation. I’ve led multi-disciplinary teams and mentored designers while advocating a product-led mindset and measurable UX impact. I’m currently upskilling in Product Management, Product Growth and AI to stay ahead of evolving tools and business applications.
My approach blends user-centered design with practical business outcomes. I enjoy collaborating across disciplines, defining strategy and processes, and translating insights into tangible improvements. In my spare time I feed my curiosity by exploring business, technology, and even gardening and art as ways to broaden my perspective.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Beginner
Beginner
Language
Spanish; Castilian
Fluent
English
Fluent
German
Advanced
Italian
Advanced
Work Experience
Senior UX Designer / Interaction Designer at Credit Suisse
August 1, 2019 - PresentLed the UX strategy for internal products and defined processes to improve operations collaborating with senior stakeholders and product managers. Engaged in hands-on design for internal and external products, working with junior and mid-senior designers, driving evidence-based design through research and usability testing. Provided UX consultancy and guidance to team members and across other divisions. Delivered hands-on design leadership, mentored team members, and developed strategies to streamline communication and enhance collaboration. Reduced design review time and advanced two junior designers to higher roles.
Senior UX Designer / Interaction Designer (Contract) at Google
July 1, 2019 - August 28, 2025Redesigned the event creation experience in Google Calendar for enterprise users by prototyping solutions and collaborating with researchers for usability testing and developers to ensure quality and accessibility. Resulted in faster scheduling for millions of enterprise employees. Designed a proof of concept for a new machine learning feature in Gmail for enterprises, prototyping and running experiments with researchers and developers. The feature was discontinued due to insufficient traction but added valuable experience.
Interaction Designer at NOSE / Futureworks AG
April 1, 2018 - August 28, 2025Defined interaction design for two software solutions for Sennheiser to monitor and control wireless devices for events and concerts. Delivered solutions that visualized complex data, enhanced interactions, and consolidated visual identity across software apps and hardware devices. Redesigned an Offer Management web app for Adcubum, a health and accident insurance software provider. The product supported submission, application processing, risk assessment, and policy issuance.
Interaction Designer / Visual Designer (Freelance / Contract)
March 1, 2015 - August 28, 2025Freelance contract work in Zurich, Switzerland and Madrid, Spain contributing as an Interaction Designer and Visual Designer.
Interaction Designer Intern at Designit
August 1, 2014 - August 28, 2025Redesigned Bankinter's client portal, used by millions of clients, simplifying navigation, streamlining functionalities, and refining content. Proposed a contextual recommendation system and chat feature. The portal remains in use after 10 years without major changes.
Graphic Designer (Freelance)
October 1, 2013 - August 28, 2025Freelance graphic design work based in Madrid, Spain.
Senior UX Designer / Interaction Designer at Credit Suisse
July 1, 2025 - September 30, 2025Led hands-on design for internal and external products, collaborating with junior and mid-level designers and driving evidence-based design through research and usability testing. Defined UX strategy for products and a division, mentored team members, and coordinated with senior stakeholders and PMs to improve operations. Worked across Marketing, Employee Support, and IT to align design with business goals.
Senior UX Designer / Interaction Designer at Google
June 30, 2019 - September 30, 2025Redesigned the enterprise event creation experience in Google Calendar. Prototyped solutions, collaborated with researchers to run usability tests, and coordinated with developers to ensure accessibility and quality. Resulted in faster scheduling for millions of enterprise employees.
Interaction Designer / Visual Designer at NOSE / Future Works AG
April 30, 2018 - September 30, 2025Defined interactive design for two software solutions for Sennheiser to monitor and control wireless devices for events and concerts. Built data visualizations to communicate complex information and unify visual identity across apps and hardware devices.
Interaction Designer (Intern) at Designit
August 31, 2014 - September 30, 2025Internship focusing on interaction design within Madrid, contributing to projects and learning Designit’s design processes.
Graphic Designer at Freelance / Contract
October 31, 2013 - September 30, 2025Redesigned Bankinter’s client portal, simplifying navigation and refining content. Proposed a contextual recommendations system and chat, meeting marketing needs; solution remained in use for over a decade.
Graphic-Communication Designer at Institute of Design and Manufacturing, Polytechnic University of Valencia
June 1, 2012 - September 30, 2025Graphic-Communication Designer contributing to visual communications and design education projects at the institute.
Senior UX Designer / Interaction Designer at Credit Suisse
July 31, 2025 - September 30, 2025Led hands-on design for internal and external products, collaborating with junior and mid-level designers and driving evidence-based design through research and usability testing. Shaped UX strategy across a product division and defined processes to improve operations in collaboration with senior stakeholders and PMs. Provided UX consultancy and guidance across teams to promote a product-led mindset and demonstrate UX’s impact on business decisions. Delivered hands-on design leadership, mentored team members and developed communication strategies to enhance collaboration across Marketing, Employee Support and IT.
Senior UX Designer / Interaction Designer at Google
June 30, 2019 - September 30, 2025Redesigned the event creation experience in Google Calendar for enterprise users through exploration and prototyping, collaborating with researchers to run usability tests. Worked with developers to ensure quality and accessibility in interactions, resulting in faster scheduling for millions of enterprise employees. Designed a proof-of-concept Gmail ML feature for enterprise, prototyped solutions with researchers and developers; the feature did not gain traction but the exploration yielded valuable learnings.
Senior UX Designer / Interaction Designer at NOSE / Future Works AG
April 30, 2018 - September 30, 2025Defined interaction design for two software solutions for Sennheiser to monitor and control wireless devices for events and concerts. Created a data-visualization solution that simplified complex interactions and ensured a consistent visual identity across software apps and hardware devices. Led UX strategy for products and a division, defining processes to improve operations in collaboration with senior stakeholders and PMs. Provided hands-on design leadership, mentoring teammates and fostering cross-functional collaboration with Marketing and IT.
Interaction Designer / Visual Designer at Freelance / Contract
March 31, 2015 - September 30, 2025Freelance/Contract work across Zurich, Switzerland and Madrid, Spain. Redesigned client portals, simplified navigation, and refined content. Proposed a contextual recommendations system to meet marketing needs and improve user experience. Collaborated with clients and external teams to deliver polished UX and visual designs.
Interaction Designer Intern at Designit
August 31, 2014 - September 30, 2025Internship focusing on interaction design work in Madrid, Spain.
Graphic Designer at Freelance
October 1, 2013 - September 30, 2025Freelance graphic design work in Madrid, Spain.
Education
Master's in Usability and User Experience at K School
June 1, 2013 - June 1, 2014Master's in Communication and Technologies for Internet at Polytechnic University of Valencia
May 1, 2005 - May 1, 2005Degree in Arts and Design at Polytechnic University of Valencia
June 1, 2004 - June 1, 2004Master’s in Usability and User Experience at K School
June 1, 2013 - September 30, 2025Master’s in Communications and Technologies for Internet at Polytechnic University of Valencia
May 1, 2005 - September 30, 2025Degree in Arts and Design at Polytechnic University of Valencia
June 1, 2004 - September 30, 2025Master's in Usability and User Experience at K School
January 11, 2030 - September 30, 2025Master's in Communications and Technologies for Internet at Polytechnic University of Valencia
May 1, 2005 - September 30, 2025Degree in Arts and Design at Polytechnic University of Valencia
June 1, 2004 - September 30, 2025Qualifications
Improving your Product Sense (with Shreyas Doshi – ex Google, Stripe, Twitter)
January 11, 2030 - August 28, 2025PM Masterclass for Designers (Ryan Scott – ex Airbnb, DoorDash)
January 11, 2030 - August 28, 2025AI Prototyping for Product Managers (Colin Matthews)
January 11, 2030 - August 28, 2025Become an AI Product Designer (Maheen Sohail – Meta)
January 11, 2030 - August 28, 2025Agentic AI-PM Certification
January 11, 2030 - September 30, 2025PM Masterclass for Designers
January 11, 2030 - September 30, 2025AI Prototyping for Product Managers
January 11, 2030 - September 30, 2025AI Product Manager Certification
January 11, 2030 - September 30, 2025Agentic AI-PM Certification
January 11, 2030 - September 30, 2025AI Prototyping for Product Managers
January 11, 2030 - September 30, 2025Industry Experience
Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Beginner
Beginner
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