Available to hire
Hi, I’m Bhabani Charan Behera, a results-driven content strategist and technical documentation professional with over 14 years of experience. I specialize in managing the full documentation lifecycle for complex products and regulated environments, including in-flight entertainment systems and cybersecurity programs. I have led cross-functional teams, defined governance, and migrated content into enterprise document management systems to improve quality, consistency, and scalability.
I excel at collaborating with product, engineering, security, and customer stakeholders to translate technical concepts into clear, compliant documentation, SOPs, release notes, and user guides. I’m passionate about building robust content ecosystems and driving operational excellence, and I’m available for immediate opportunities.
Skills
Experience Level
Language
English
Fluent
Work Experience
Technical Writing Specialist at AERQ
February 28, 2025 - August 28, 2025Led end-to-end technical documentation for the AERQ ARENA In-Flight Entertainment System. Managed a team to create high-quality, compliant content aligned with EASA regulatory standards and global cybersecurity frameworks including NIST and ISO 27001. Defined documentation strategies and governance, optimized secure documentation repositories, and collaborated cross-functionally with PMO and SOC teams to ensure seamless project delivery and compliance. Mentored technical writers and owned continuous improvements in technical documentation processes and knowledge management systems.
Lead Technical Writer at P3-Group
August 18, 2016 - August 28, 2025Directed software documentation projects for the TAMM project under the Abu Dhabi Government initiative, including managing an 8-member team producing user manuals, FAQs, SOPs, API documentation, and release notes following Agile methodologies. Collaborated closely with scrum masters, developers, and business analysts to ensure quality and alignment with project KPIs and delivered documentation on time within budget and schedule constraints.
Team Lead – Technical Documentation at Darkmatter (Innovation Payroll)
May 31, 2019 - August 28, 2025Planned and executed API and product documentation projects, overseeing task allocation and quality assurance while driving agile documentation processes. Led a team of 5 in creating user assistance content for SaaS releases and regularly engaged with stakeholders to refine content for accuracy and compliance. Managed project governance, mitigating bottlenecks to ensure SLA adherence.
Lead Technical Writer – Cybersecurity at ADNOC (Exceed Payroll)
January 31, 2022 - August 28, 2025Created and revised operating manuals, SOPs, and end-user documentation critical to LNG plant safety, process integrity, and operational performance. Ensured change orders were tracked and documented systematically to maintain compliance with process and operational safety standards.
Lead Technical Writer – Cybersecurity Operations at Digital14/CPX
August 1, 2023 - August 28, 2025Led cybersecurity documentation initiatives including policies, incident response playbooks, and SOAR guides aligned with NIST, ISO 27001, and MITRE ATT&CK frameworks. Collaborated with cybersecurity experts and SOC leaders to deliver validated security content while driving process improvements and repository governance.
Senior Technical Writer at Tech Mahindra
August 1, 2016 - August 28, 2025Executed technical writing projects in compliance with Microsoft Manual of Style, specializing in SGML/XML and DITA authoring. Delivered quality content for multinational stakeholders while mentoring junior writers.
Technical Data Engineer at Axis CADES
February 28, 2013 - August 28, 2025Handled technical data engineering tasks focusing on high-accuracy documentation and information lifecycle management supporting engineering teams.
Technical Writing Specialist at AERQ
February 1, 2025 - February 1, 2025Led end-to-end technical documentation for AERQ's ARENA In-Flight Entertainment System, coordinating a team to deliver high-quality content aligned with regulatory, compliance, and customer requirements. Defined documentation strategy and governance frameworks, oversaw standardization, consolidation, and migration to EDMS tools to improve efficiency and scalability. Drove risk management and compliance initiatives, identifying and mitigating project risks while ensuring adherence to SLAs, KPIs, and EASA standards. Served as primary customer liaison, building strong client relationships and supporting contract negotiations to ensure service excellence. Led a team to develop cybersecurity content aligned with NIST, ISO 27001, and MITRE ATT&CK, ensuring global standards and best practices.
Lead Technical Writer at P3 Group
August 1, 2018 - August 1, 2018Planned and executed documentation projects with product managers and engineering teams to gather API/product requirements, ensuring alignment with project objectives. Implemented Agile documentation processes, incorporated change requests, and iterated content to deliver high-quality materials such as SOPs, release notes, FAQs, and API documentation. Built governance, tracked KPIs, and supported proposals and effort estimation. Led a team to create user assistance content for SaaS products and maintained SLAs and quality standards.
Team Lead – Technical Documentation at Darkmatter
May 1, 2019 - May 1, 2019Led a documentation team delivering high-quality cybersecurity content for complex systems. Mentored team members, established processes for security documentation (SOPs, incident response playbooks, policy documents), and ensured alignment with industry standards. Coordinated with product, security, and development teams to produce accurate, user-focused content and maintain governance over documentation repositories.
Lead Technical Writer – Cybersecurity at ADNOC (Exceed Payroll)
January 1, 2022 - January 1, 2022Led cybersecurity documentation initiatives including SOPs, RFIs/RFQs, incident response playbooks, security analysis handbooks, SOAR playbooks, service catalogs, and CONOPS for Security Operations Centers. Collaborated with SOC and cybersecurity experts to structure, validate, and deliver critical security documentation and policies, ensuring compliance with global standards (NIST, ISO 27001) and maintaining quality records.
Lead Technical Writer – Cybersecurity Operations at Digital14/CPX
August 1, 2023 - August 1, 2023Led end-to-end software documentation projects for cybersecurity operations, including policies, incident response plans, and process flows. Worked with cross-functional teams to ensure documentation accuracy, security governance, and alignment with regulatory requirements. Mentored team members and established KPI-driven documentation governance.
Lead Technical Writer – Cybersecurity at ADNOC (Exceed Payroll)
January 31, 2022 - January 31, 2022Led cybersecurity documentation including SOPs, RFI/RFQ, incident response playbooks, security analysis handbooks, SOAR playbooks, service catalogue, and CONOPS for SOC, Business Continuity, and Disaster Recovery. Maintained policy and procedural documentation aligned with regulatory standards and governance requirements, ensuring secure documentation practices and traceability.
Team Lead – Technical Documentation at Darkmatter (Innovation Payroll)
May 31, 2019 - May 31, 2019Managed a documentation team to deliver cybersecurity and software documentation, including SOPs, release notes, user guides, and API documentation. Implemented Agile documentation processes, ensured alignment with product releases, and maintained high-quality standards across documentation artifacts while engaging with product managers, engineers, and QA.
Lead Technical Writer at P3-Group
August 1, 2018 - August 1, 2018Planned and executed documentation projects across Brazil/India, coordinating with product managers and engineering teams to gather API and product requirements, delivering SOPs, technical specifications, use cases, personas, end-user guides, release notes, and API documentation within Agile frameworks.
Education
MBA (Operations Management & Project Management) at University of Mysore
January 11, 2030 - August 28, 2025Bachelor's degree in Avionics Engineering at Singhania University, India
January 11, 2030 - August 28, 2025MBA at University of Mysore
January 11, 2030 - November 10, 2025Qualifications
Six Sigma Yellow Belt
January 11, 2030 - August 28, 2025Agile with Atlassian Jira
January 11, 2030 - August 28, 2025Technical Writing Training Course
January 11, 2030 - August 28, 2025UAE Driving License
January 11, 2030 - August 28, 2025Six Sigma Yellow Belt
January 11, 2030 - November 10, 2025Agile with Atlassian Jira
January 11, 2030 - November 10, 2025Technical Writing Training Course
January 11, 2030 - November 10, 2025Six Sigma Yellow Belt
January 11, 2030 - November 10, 2025Agile with Atlassian Jira
January 11, 2030 - November 10, 2025Technical Writing Training Course
January 11, 2030 - November 10, 2025Industry Experience
Government, Software & Internet, Energy & Utilities, Manufacturing, Professional Services, Media & Entertainment
Skills
Experience Level
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