Nish Kalaungani

Redesigned a class scheduling system to reduce manual bookings, improving efficiency and digital experience. Contributed to a responsive website redesign that enhanced usability across devices and increased primary CTA clicks by 14%. Created an AI literacy assessment that drove over 20,000 engagements and 3,000 consultations through a targeted marketing campaign.

Led UX redesign of a digital asset management system for a major pharmaceutical client, streamlining usability and workflow efficiency across admin and user portals. Bridged user needs, business goals, and technical constraints through close collaboration with cross-functional teams. Iterated prototypes on Figma based on user research and three rounds of client feedback, earning positive stakeholder approval.

Boosted campaign ROI by 15% through analysis of Apple client promotions using pivot tables and CountIf formulas. Influenced SEA financial strategy by presenting Google India's streaming trends at a global SPE meeting. Increased content engagement by 12% through marketing campaigns, driving higher streaming hours for Sony titles in Thailand.