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I am a driven operations and social media manager with extensive experience in customer engagement, brand development, and business process optimization. I specialize in creating inventive brand presences and compelling promotional content across multiple social media platforms while improving business operations by leveraging analytics and new technologies. I thrive in building and mentoring high-performing teams, and excel in driving customer acquisition and brand recognition. Currently, I govern healthcare operations and administrative processes while managing social media strategies that boost sales and customer loyalty. I am passionate about optimizing client engagement and operational workflows to enhance efficiency and profitability. I enjoy collaborating with senior leadership and cross-functional teams to deliver exceptional client experiences and foster continuous growth.…I am a driven operations and social media manager with extensive experience in customer engagement, brand development, and business process optimization. I specialize in creating inventive brand presences and compelling promotional content across multiple social media platforms while improving business operations by leveraging analytics and new technologies. I thrive in building and mentoring high-performing teams, and excel in driving customer acquisition and brand recognition. Currently, I govern healthcare operations and administrative processes while managing social media strategies that boost sales and customer loyalty. I am passionate about optimizing client engagement and operational workflows to enhance efficiency and profitability. I enjoy collaborating with senior leadership and cross-functional teams to deliver exceptional client experiences and foster continuous growth.

Isabella Rodriguez

Social Media Manager, Copywriter, Project Manager

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I am a driven operations and social media manager with extensive experience in customer engagement, brand development, and business process optimization. I specialize in creating inventive brand presences and compelling promotional content across multiple social media platforms while improving business operations by leveraging analytics and new technologies. I thrive in building and mentoring high-performing teams, and excel in driving customer acquisition and brand recognition. Currently, I govern healthcare operations and administrative processes while managing social media strategies that boost sales and customer loyalty. I am passionate about optimizing client engagement and operational workflows to enhance efficiency and profitability. I enjoy collaborating with senior leadership and cross-functional teams to deliver exceptional client experiences and foster continuous growth.…I am a driven operations and social media manager with extensive experience in customer engagement, brand development, and business process optimization. I specialize in creating inventive brand presences and compelling promotional content across multiple social media platforms while improving business operations by leveraging analytics and new technologies. I thrive in building and mentoring high-performing teams, and excel in driving customer acquisition and brand recognition. Currently, I govern healthcare operations and administrative processes while managing social media strategies that boost sales and customer loyalty. I am passionate about optimizing client engagement and operational workflows to enhance efficiency and profitability. I enjoy collaborating with senior leadership and cross-functional teams to deliver exceptional client experiences and foster continuous growth.

Available to hire

I am a driven operations and social media manager with extensive experience in customer engagement, brand development, and business process optimization. I specialize in creating inventive brand presences and compelling promotional content across multiple social media platforms while improving business operations by leveraging analytics and new technologies. I thrive in building and mentoring high-performing teams, and excel in driving customer acquisition and brand recognition.

Currently, I govern healthcare operations and administrative processes while managing social media strategies that boost sales and customer loyalty. I am passionate about optimizing client engagement and operational workflows to enhance efficiency and profitability. I enjoy collaborating with senior leadership and cross-functional teams to deliver exceptional client experiences and foster continuous growth.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Medical Office Manager at BeWell IV & Green Health Wellness

May 1, 2023 - Present

Governed healthcare operations and administrative processes across two entities. Coordinated 90% of inbound calls, organized calendars, itineraries, and meetings supporting CEO & Co-Owner. Liaised with two CEOs and mentored front-desk employees and nurses on patient education. Managed social media, doubling sales and customer acquisition by building Instagram marketing cadence, tracking KPIs, and designing brand collateral. Enhanced brand recognition through daily content creation. Supported app development by ideating UI/UX, monitoring analytics, and promoted new services through partnerships. Streamlined workforce scheduling and payroll as HR Administrator, optimized ordering and inventory control with vendors, revamped payroll systems, and created all corporate documentation including SOPs. Led onboarding and sunset processes for products and services.

Client Care Technician at Wellness Retreat Recovery Center

June 1, 2024 - August 28, 2025

Elevated customer care by monitoring vital signs, dispensing medications, and mitigating withdrawal symptoms by promoting 12-Step programs. Enabled patient education by sourcing speakers and building worksheets. Performed crisis intervention delivering CBT and DBT therapies and coached employees on standard procedures.

Server & Food Runner at The Cheesecake Factory

August 1, 2022 - August 28, 2025

Drove customer satisfaction while managing orders efficiently in a fast-paced dining environment.

Server & Hostess at Black Bear Diner

November 1, 2021 - August 28, 2025

Addressed customer concerns, organized gift shop merchandise, and assigned schedules and tasks to approximately 5 servers as Shift Lead.

Retail Associate at GoFresh

February 1, 2021 - August 28, 2025

Assured client service, created social media promotions, processed payments, carried out day-end closing, updated product labels, and performed inventory management and shipping.