I am a creative and detail-oriented UX/UI Designer with international experience in digital product design, SaaS, e-commerce, and data-driven applications. I have strong skills in user research, prototyping, and accessibility, with a foundation in HTML, CSS, and JavaScript, and I am familiar with cloud-based tools and AI-assisted design. I am passionate about innovation and emerging technologies such as AI, hybrid cloud, data, and quantum computing, and I enjoy creating user-centered solutions in multicultural and dynamic environments.

Chiara Esposito

I am a creative and detail-oriented UX/UI Designer with international experience in digital product design, SaaS, e-commerce, and data-driven applications. I have strong skills in user research, prototyping, and accessibility, with a foundation in HTML, CSS, and JavaScript, and I am familiar with cloud-based tools and AI-assisted design. I am passionate about innovation and emerging technologies such as AI, hybrid cloud, data, and quantum computing, and I enjoy creating user-centered solutions in multicultural and dynamic environments.

Available to hire

I am a creative and detail-oriented UX/UI Designer with international experience in digital product design, SaaS, e-commerce, and data-driven applications. I have strong skills in user research, prototyping, and accessibility, with a foundation in HTML, CSS, and JavaScript, and I am familiar with cloud-based tools and AI-assisted design.

I am passionate about innovation and emerging technologies such as AI, hybrid cloud, data, and quantum computing, and I enjoy creating user-centered solutions in multicultural and dynamic environments.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Italian
Fluent
English
Fluent
Japanese
Advanced
Spanish; Castilian
Fluent

Work Experience

UX Researcher & UX/UI Designer at Cecotec
September 1, 2025 - September 1, 2025
UX/UI design of a digital application focusing on user-centered design. Team management and coordination including task planning, sprint organization, and Agile/Scrum meetings. Created and documented a complete Design System (tokens, reusable components, variables). Advanced prototyping in Figma (wireframes, mockups, interactive prototypes) with emphasis on usability, accessibility, and user flows. Applied AI-assisted UX writing for conversational interfaces. Collaborated with developers for design handoff and implementation validation.
UX/UI Designer at DonnaVino
August 1, 2025 - August 1, 2025
Designed wireframes, user flows, and high-fidelity prototypes in Figma, contributing to faster development handoff and improved design consistency across teams. Managed team knowledge base using Notion and cloud tools. Facilitated stakeholder meetings to clarify project goals and gather actionable feedback, ensuring design solutions met both user needs and business objectives. Implemented accessibility best practices, resulting in a more inclusive interface and a measurable increase in user engagement from previously underserved audiences. Co-developed a scalable design system, reducing design-to-development time by 30% and ensuring consistent UI across multiple products.
UX/UI Designer at DonnaVino
March 1, 2025 - Present
Designed wireframes, user flows, and high-fidelity prototypes using Figma, maintaining brand visual identity. Applied accessibility best practices to enhance site inclusivity and user-friendliness. Participated in usability testing, iterated designs based on feedback and business goals. Contributed to a scalable design system ensuring UI consistency and created responsive designs optimized for web and mobile.
Junior Digital Product Designer at Personio
June 1, 2023 - June 1, 2023
Assisted Senior Product Designers and Product Managers in UX research and prototyping. Conducted qualitative analysis using JTBD through the Miro platform. Created alternative UI designs using Figma.
Internship in Digital Product Design at Personio
June 1, 2023 - August 28, 2025
Completed a six-month internship assisting senior designers and product managers in UX research and prototyping. Conducted qualitative analysis using the Jobs To Be Done framework on Miro. Created alternative UI designs with Figma to support product development.
Customer Support Specialist at Personio
February 1, 2023 - August 28, 2025
Provided technical support for SaaS product management to B2B clients, handling inquiries via Zendesk email and phone. Created and maintained knowledge base content collaborating with content teams. Led optimization of internal processes focused on email template creation and usage analysis.
Platform Experience Agent in Japanese/English/Italian at Accenture
November 1, 2021 - August 28, 2025
Conducted quality assurance of media and entertainment content in Japanese, Italian, and English according to client policies. Managed and regulated non-compliant content. Coordinated communications with Japanese production companies using Salesforce and managed B2B inquiries.
Implementation and Customer Support Specialist at Personio
February 1, 2021 - November 6, 2025
Project manager for the implementation of Personio solutions for B2B clients using CRM tools such as Zendesk, Gainsight, RocketLane, Salesforce, and Excel. Validated and supported client onboarding, providing guidance calls and configuring client accounts. Managed automated email templates for client onboarding using Hubspot CRM.
Implementation Specialist at Personio
February 1, 2021 - Present
Managed implementation of Personio solutions for B2B clients using CRM tools such as Zendesk, Gainsight, RocketLane, Salesforce, and Excel. Validated and supported client onboarding with guidance calls and account configuration. Collaborated cross-departmentally to create training materials and optimize internal processes. Managed client inquiries and marketing automation workflows using Hubspot and Slack Canvas.

Education

Master’s in User Experience Design at UNIR
October 1, 2024 - October 1, 2025
Higher Diploma in Interaction Design at Dublin City University
October 1, 2021 - April 1, 2023
Professional Diploma in Project Management at Dublin University College
May 1, 2022 - August 1, 2022
iOS Foundation Program – Beginner and Advanced at Remote, Italy
October 1, 2020 - February 1, 2021
Bachelor´s Degree in Foreign Languages at L'Orientale University of Naples
October 1, 2010 - July 1, 2015
Master’s in User Experience Design at Universidad Internacional de la Rioja
October 1, 2024 - November 1, 2025
Higher Diploma in Interaction Design at Dublin City University
October 1, 2021 - April 1, 2023
iOS Foundation Program at iOS Foundation
October 1, 2020 - February 1, 2021
Bachelors’ in Japanese and English language and literature at L’Orientale University of Naples
October 1, 2010 - July 1, 2015

Qualifications

SIELE Spanish Language Proficiency Test (B2)
February 1, 2024 - August 28, 2025
HTML, CSS, and JavaScript for Web Developers
March 1, 2021 - May 1, 2021
Japanese Language Proficiency Test (C1/N2)
October 1, 2018 - August 28, 2025
SIELE Spanish Language Proficiency Test (B2)
February 1, 2024 - November 6, 2025
Professional Diploma in Project Management
September 1, 2022 - November 6, 2025
HTML, CSS, and JavaScript for Web Developers
March 1, 2021 - May 1, 2021
Japanese Language Proficiency Test (C1/N2)
October 1, 2018 - November 6, 2025

Industry Experience

Software & Internet, Gaming, Professional Services, Education, Media & Entertainment