Karim Oumghar

Developed Java Spring Boot, AWS CDK, and Salesforce solutions aimed at replacing legacy financial planning systems. Enabled external Salesforce record creation via new Spring Boot APIs and provisioned ECS Fargate services. Advised teammates on JIRA story writing, accelerating feature delivery. Resolved Salesforce heap limits for Box file uploads using Node.js Lambda services, reducing helpdesk tickets by 70%. Contributed secure, scalable Apex code, gaining testing context across multiple components. Prioritized stakeholder needs on the Workflow product, enhancing custom forms with Lightning Web Components and Flows. Designed Salesforce workflows that replaced outdated business software for Benefits & Protection, achieving 80% early stakeholder adoption and +2,000 new client non-qualified investment accounts. Provided prompt help desk communication, managed user permissions using SQL Server, and fixed legacy Java code.

Led Salesforce development by coaching junior consultants and providing peer mentorship. Optimized backend Apex batch jobs and SOQL queries to increase Amazon’s candidate processing by 15,000 applications. Enhanced customer experience for over 50,000 users of a UK retailer by fixing Apex Service Cloud backend code, creating webpages with AMPscript and HTML, and automating Marketing Cloud SQL jobs. Improved Shiseido customer retention by 30% through virtual meetings setup via Flow automations, custom live chat solutions, and extensive Java controller refactoring. Developed custom Lightning Web Components to simplify user interfaces for financial clients. Eliminated administrative tasks and reduced field data errors for Marriott and Meta through new Apex backend features.

Collaborated to enhance Azure IoT Edge by developing new C# code samples and technical documentation.