Available to hire
As a dedicated and responsible professional, I take pride in my ability to lead and inspire others towards achieving common goals. My proactive approach and strong sense of accountability have consistently enabled me to navigate challenges effectively and foster a collaborative team environment.
With a natural inclination for leadership, I strive to empower those around me, encouraging innovation and initiative while maintaining a focus on results.
Experience Level
Language
Spanish; Castilian
Fluent
Catalan; Valencian
Advanced
English
Advanced
Italian
Beginner
Work Experience
Sales and Marketing Specialist at Travel Grupo
December 31, 2024 - August 28, 2025Managed sales representations, focusing on growing the client portfolio of a touristic wholesaler specialized in group travelers.
Delegation Office Manager at DKV Insurances
April 30, 2023 - August 28, 2025Managed the DKV office in Torremolinos, supervising 1-5 employees, handling client portfolios, staff management, sales, and commercial campaigns.
Director / Gerency at F&F Lodgements
March 31, 2023 - August 28, 2025Directed a luxury villa complex rental team managing 1-5 people. Responsibilities included staff management, coordinating reservations and accounts, hiring and negotiating with suppliers.
General Manager at Monaliza Chillout
October 31, 2022 - August 28, 2025Managed stock control, supervised staff, and handled reservations and guest experience, leading a team of up to 10 people.
Supervisor at WE Telecom Too SLU
December 31, 2018 - August 28, 2025Supervised sales department and customer care services with 11-20 people under management. Handled sales shifts, staff management, and direct relations with major accounts.
Booking Offices Coordinator at Norwegian Cruise Line (Bahamas) Limited
September 30, 2015 - August 28, 2025Responsible for supervising booking offices in Malta for the EU and UK markets. Managed a team ranging from 10 to 200 staff, ensured accurate client information, shift scheduling, leave management, and motivated the team through incentive programs.
Fraud Detection Agent / Content Moderator at Besedo
April 30, 2013 - August 28, 2025Moderated internet content according to legal requirements of different countries and analyzed suspicious activities related to fraud.
Supervisor at TJTETEL
September 30, 2012 - August 28, 2025Supervised telecommunications services team managing 1-5 people; controlled consumption, monthly bills and dealings with suppliers, as well as managing databases.
Groups and Events Department Director at Viajes Marsans
November 30, 2010 - August 28, 2025Directed groups and events department with a team of 1-5 people, overseeing group travel and events operations.
Manager at Sonidos SL (BYB Disco-club)
June 30, 2009 - August 28, 2025Managed BYB disco-club coordinating PR team, bartenders, security, and stock supervision. Responsible for bar revenue, accounts, marketing campaigns, event production and promotion.
Sales Representative at Grupo Peña Lopez
September 30, 2007 - August 28, 2025Specialized sales representative focused on new construction sales for national and international customers.
Office Director at Unicasa Real State
July 31, 2007 - August 28, 2025Promoted to office director overseeing staff including financial advisor, after-sales advisor, and sales representatives. Managed administrative tasks, customer experience, and property portfolio.
Real State Advisor at Unicasa Real State
July 31, 2006 - August 28, 2025Promoted properties and managed customer requests and property visits.
Attendant at Inditex (Zara)
March 31, 2006 - August 28, 2025Retail sales attendant in a Zara shop located in the center of Alicante city.
Sales And Marketing Specialist at Travel Grupo
December 1, 2024 - August 28, 2025Handled the growth of client portfolio for a touristic wholesaler specializing in group travelers, serving the Malaga and Torremolinos area.
Delegation Office Manager at DKV Insurances
April 1, 2023 - August 28, 2025Managed the Torremolinos office including staff supervision (1-5 people), client portfolio management, and executing sales and commercial campaigns.
Director / General Manager at F&F Lodgements
March 1, 2023 - August 28, 2025Directed luxury villas complex rental operations including staff management, coordinating reservations, account control, supplier negotiation, and hiring.
General Manager at Monaliza Chillout
October 1, 2022 - August 28, 2025Oversaw stock control, supervised staff, managed reservations, and ensured guest experience quality at the Mallorca location.
Supervisor at WE Telecom Too SLU
December 1, 2018 - August 28, 2025Coordinated and supervised the sales department with a team of 11-20 people, managed customer care services, staff shifts, and relationships with major accounts in Alicante.
Booking Offices Coordinator at Norwegian Cruise Line (Bahamas) Limited
September 1, 2015 - August 28, 2025Supervised booking operations in Malta for EU and UK travel agencies and direct clients. Managed reservations, staff shifts, incentive programs, and ensured up-to-date promotions were shared with agents.
Fraud Detection Agent / Content Moderator at Besedo Malta
April 1, 2013 - August 28, 2025Controlled internet content moderation according to country-specific laws for various websites, focusing on fraud analysis.
Supervisor at TJTETEL
September 1, 2012 - August 28, 2025Supervised a team of 1-5 people managing telecommunication services, controlling consumption and monthly bills, and supervising supplier dealings.
Groups and Events Department Director at Viajes Marsans
November 1, 2010 - August 28, 2025Directed the groups and events department with a team of 1-5 people, managing group travel and event organization.
Director / Manager at Sonidos SL (disco-club BYB)
June 1, 2009 - August 28, 2025Managed the BYB disco-club in Alicante with 6-12 people in charge. Responsibilities included coordinating marketing campaigns and events, supervising bartenders, security, stock, and bar revenue.
Sales Representative at Grupo Peña Lopez
September 1, 2007 - August 28, 2025Sales specialist for new construction sales targeting national and international customers.
Office Director at Unicasa Real State
July 1, 2007 - August 28, 2025Managed staff and office operations at central Alicante location, including financial advisor and sales representatives. Managed property portfolio and owners' dealing.
Real State Advisor at Unicasa Real State
July 1, 2006 - August 28, 2025Promoted properties and handled customer requests for property visits.
Attendant at Inditex ~ Zara
March 1, 2006 - August 28, 2025Customer attendant at Zara retail shop in Alicante city center.
Sales And Marketing Specialist at Travel Grupo
December 1, 2024 - October 24, 2025In charge of growing the client portfolio for a touristic wholesale specializing in group travelers; sales and marketing activities.
Manager at DKV Insurances Delegation Office
April 30, 2023 - October 24, 2025On-site manager of the DKV office in Torremolinos, managing a client portfolio and overall office operations including staff management, sales and campaigns.
Director / Gerency at F&F Lodgements
March 31, 2023 - October 24, 2025Leadership/gerency of a luxury villa complex; supervising reservations, accounts and supplier hiring/negotiation with a small team.
General Manager at Monaliza Chillout
October 31, 2022 - October 24, 2025General management of the venue, directing operations on-site in Mallorca; stock control, staff supervision, reservations and guest experience.
Supervisor at WE Telecom Too SLU
December 31, 2018 - October 24, 2025Supervised 11-20 people in sales; coordinated the sales department, customer care, and shifts; direct dealings with big accounts.
Booking Offices Coordinator at Norwegian Cruise Line (Bahamas) Limited
September 30, 2015 - October 24, 2025Coordinated bookings from travel agencies across all EU and UK; supervised booking agents, shifts and leaves, motivated the team, and used booking systems (Central turi, SeaWeb, Amadeus).
Fraud detection agent (Fraud analysis) / Content moderator at Besedo Malta
April 30, 2013 - October 24, 2025Specialist role moderating internet content in line with country laws; fraud detection and content moderation.
Supervisor at TJTETEL
September 30, 2012 - October 24, 2025Supervised telecommunication services; managed 1-5 staff, controlled consumptions, monthly bills and supplier dealings; managed databases.
Director at Viajes Marsans
November 30, 2010 - October 24, 2025Groups and Events Department Director; directed groups and events with 1-5 staff, coordinating client events.
General Manager at Sonidos SL (disco-club BYB)
June 30, 2009 - October 24, 2025Directed BYB disco-club in Alicante; supervised 6-12 staff including rr.pp., bartenders, security and stock; managed bar revenue and squared accounts; led marketing campaigns and events production/promotion.
Sales Representative at Grupo Peña Lopez
September 30, 2007 - October 24, 2025Sales representative specialized in new construction sales to national and international customers.
Office Director at Unicasa Real State
July 31, 2007 - October 24, 2025Office direction/gerency; staff management; managing property portfolio and owner dealings.
Real Estate Advisor at Unicasa Real State
July 31, 2006 - October 24, 2025Real estate advisor; promoting properties and coordinating client visits.
Attendant at Inditex - Zara
March 31, 2006 - October 24, 2025Attendant in a center-location Zara store; customer service and sales support.
Education
High School Diploma at Agustinos
September 1, 1990 - June 30, 2000High School Diploma at Agustinos
September 1, 1990 - June 1, 2000High School at Agustinos
September 1, 1990 - June 30, 2000Qualifications
Industry Experience
Travel & Hospitality, Retail, Financial Services, Real Estate & Construction, Telecommunications, Professional Services, Media & Entertainment
Experience Level
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