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I am an experienced IT professional with extensive skills in network administration, technical support, and cloud platform management. Over the years, I have worked in various IT roles and developed strong troubleshooting, communication, and organizational skills. I am passionate about technology and always eager to learn and adapt in fast-paced environments. I take pride in providing exceptional technical support and asset management, managing IT infrastructures including Windows Servers, Azure and Google cloud services. My experience spans both corporate and contract roles, where I consistently deliver reliable solutions and collaborate effectively with diverse teams.…I am an experienced IT professional with extensive skills in network administration, technical support, and cloud platform management. Over the years, I have worked in various IT roles and developed strong troubleshooting, communication, and organizational skills. I am passionate about technology and always eager to learn and adapt in fast-paced environments. I take pride in providing exceptional technical support and asset management, managing IT infrastructures including Windows Servers, Azure and Google cloud services. My experience spans both corporate and contract roles, where I consistently deliver reliable solutions and collaborate effectively with diverse teams.

Abiruban Ariharakumaran

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I am an experienced IT professional with extensive skills in network administration, technical support, and cloud platform management. Over the years, I have worked in various IT roles and developed strong troubleshooting, communication, and organizational skills. I am passionate about technology and always eager to learn and adapt in fast-paced environments. I take pride in providing exceptional technical support and asset management, managing IT infrastructures including Windows Servers, Azure and Google cloud services. My experience spans both corporate and contract roles, where I consistently deliver reliable solutions and collaborate effectively with diverse teams.…I am an experienced IT professional with extensive skills in network administration, technical support, and cloud platform management. Over the years, I have worked in various IT roles and developed strong troubleshooting, communication, and organizational skills. I am passionate about technology and always eager to learn and adapt in fast-paced environments. I take pride in providing exceptional technical support and asset management, managing IT infrastructures including Windows Servers, Azure and Google cloud services. My experience spans both corporate and contract roles, where I consistently deliver reliable solutions and collaborate effectively with diverse teams.

Available to hire

I am an experienced IT professional with extensive skills in network administration, technical support, and cloud platform management. Over the years, I have worked in various IT roles and developed strong troubleshooting, communication, and organizational skills. I am passionate about technology and always eager to learn and adapt in fast-paced environments.

I take pride in providing exceptional technical support and asset management, managing IT infrastructures including Windows Servers, Azure and Google cloud services. My experience spans both corporate and contract roles, where I consistently deliver reliable solutions and collaborate effectively with diverse teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Help Desk Support at Blaney McMurtry LLP

July 1, 2017 - August 28, 2025

Supported users including lawyers and administrative staff by troubleshooting hardware, software, mobile devices, and printers via phone, email and in-person. Provided rotational on-call support and assisted specialized hardware/software including Phillips Dictaphone and Dragon Naturally Speaking. Built and deployed new servers and participated in network upgrade projects replacing switches and printers. Managed group policy to map printers dynamically and migrated laptops from Windows 7 to Windows 10.

IT Administrator at Performance Auto Group

July 1, 2017 - Present

Provided technical support and assistance for computer systems, networks, printers, software, and hardware. Installed and configured Windows Server operating systems and managed Active Directory user accounts. Led setups for new dealership and headquarters including computers, printers, VOIP phones, and CISCO switches. Managed OneDrive for Business, SharePoint sites, and virtual machines on Azure platform. Participated in projects implementing network monitoring tools and managed Microsoft SQL Server databases including backup and recovery.

Service Desk Technician (Contract) at CompuCom

November 1, 2015 - August 28, 2025

Provided technical support for Suncor personnel by diagnosing software, hardware, network, and peripheral issues. Delivered remote assistance and troubleshot Citrix and VPN clients. Trained new hires on CompuCom and client processes. Maintained network accounts and assets using Active Directory and other systems and prioritized tickets using SAP CRM and ServiceNow.

POS Technician (Contract) at Complete POS

December 1, 2013 - August 28, 2025

Installed POS terminals and trained clients on usage. Delivered 24x7 on-site technical support and managed inventory. Performed troubleshooting and replaced defective POS equipment parts.

Technical Help Desk Associate (Contract) at Dependable IT

August 31, 2013 - August 28, 2025

Supported Virgin Media customers by resolving technical issues via phone and remote assistance. Diagnosed malware, software, email and peripheral installation and repair, internet connectivity and home networking issues. Provided customer education on trends and used sales techniques to acquire new customers.

Computer Hardware Technician (Contract) at CNB Computers

December 1, 2012 - August 28, 2025

Assembled and repaired computers according to orders, installed application and networking software, and troubleshot various hardware issues. Trained employees and provided post-sales customer support.

Lead Technician (Contract) at Renewed Computer Technology

June 1, 2012 - August 28, 2025

Led and supervised a team of technicians and volunteers in refurbishing computers. Trained new volunteers, managed production workflows and inventory database, provided customer services and managed warehouse operations.