I’m an AI Engineer who enjoys building practical, real-world applications using large language models. I work with tools like Python, LangChain, and vector databases to create systems such as AI agents, RAG-based applications, and intelligent chatbots. I’ve explored projects like multi-agent frameworks where different AI roles collaborate to solve complex problems, and I’m always curious about how these systems can be made more useful, reliable, and human-centered. Alongside my work in AI, I’m also a mom, which has shaped how I approach both learning and building. I’m focused on growing my skills step by step, creating meaningful solutions, and working toward a stable and flexible career in tech. I enjoy turning ideas into working products, continuously learning, and finding ways to balance ambition with real life.

Shahnaz Umer

I’m an AI Engineer who enjoys building practical, real-world applications using large language models. I work with tools like Python, LangChain, and vector databases to create systems such as AI agents, RAG-based applications, and intelligent chatbots. I’ve explored projects like multi-agent frameworks where different AI roles collaborate to solve complex problems, and I’m always curious about how these systems can be made more useful, reliable, and human-centered. Alongside my work in AI, I’m also a mom, which has shaped how I approach both learning and building. I’m focused on growing my skills step by step, creating meaningful solutions, and working toward a stable and flexible career in tech. I enjoy turning ideas into working products, continuously learning, and finding ways to balance ambition with real life.

Available to hire

I’m an AI Engineer who enjoys building practical, real-world applications using large language models. I work with tools like Python, LangChain, and vector databases to create systems such as AI agents, RAG-based applications, and intelligent chatbots. I’ve explored projects like multi-agent frameworks where different AI roles collaborate to solve complex problems, and I’m always curious about how these systems can be made more useful, reliable, and human-centered.

Alongside my work in AI, I’m also a mom, which has shaped how I approach both learning and building. I’m focused on growing my skills step by step, creating meaningful solutions, and working toward a stable and flexible career in tech. I enjoy turning ideas into working products, continuously learning, and finding ways to balance ambition with real life.

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Experience Level

Expert
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Expert
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Expert
Expert
Intermediate
Intermediate
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Intermediate
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Work Experience

AI Developer at Rae n.ai, Sharjah, UAE (Remote)
December 1, 2023 - Present
Designed and deployed LLM-powered AI agents for client-specific use cases. Built RAG pipelines with vector search and custom knowledge bases using LangChain and Qdrant. Developed a multi-persona chatbot that dynamically switches behavior using LangChain and RAG. Built a recommendation system using LangGraph, LangChain, and Neo4j graph database. Integrated AI features into applications via REST APIs and cloud tools. Collaborated with cross-functional teams to deliver production-ready solutions.
ML Trainee at Frontier Technology Institute, Karachi
August 1, 2023 - August 28, 2025
Applied machine learning to demand forecasting, sales leads scoring, and targeted marketing. Trained models using Fully Connected Networks (FCN) and Generative Adversarial Networks (GAN). Boosted simulation accuracy by 30% using advanced algorithmic techniques. Engineered analysis systems for extracting value from large-scale data.
Patient Administrator at Mediclinic Middleeast, Dubai, UAE
May 1, 2016 - August 28, 2025
Managed and scheduled doctors' appointments via the Hospital Information System. Handled telephone calls and messages; assisted callers by providing necessary information about the hospital. Generated timely and accurate bills, receipts, and refunds. Collected cash, updated patients' accounts, and managed all relevant billing processes. Attended to all formalities regarding admission and discharge of in-patients. Checked the eligibility of credit.
AI Application Developer at RaeN.ai
December 1, 2023 - Present
Designed and deployed custom LLM-powered AI agents for client-specific use cases, improving operational efficiency. Engineered end-to-end RAG pipelines using LangChain and Qdrant for vector search, enhancing information retrieval from custom knowledge bases. Developed multi-persona chatbots with dynamic behavior switching based on user context using LangChain and RAG. Built a graph-based recommendation system by integrating LangGraph and Neo4j for real-time personalized suggestions. Integrated AI features into applications via REST APIs, collaborating with cross-functional teams to deliver production-ready solutions.
ML Trainee at Frontier Technology Institute
December 1, 2023 - Present
Applied machine learning to demand forecasting, sales leads scoring, and targeted marketing. Trained models using Fully Connected Networks and Generative Adversarial Networks (GAN). Boosted simulation accuracy by leveraging advanced algorithms.
Patient Administrator at Med Clinic Middle East
August 1, 2012 - May 1, 2016
Demonstrated strong customer service, communication, and meticulous attention to detail in a fast-paced healthcare setting.

Education

Data Science And Business Analyst Certificate at Frontier Technology Institute
June 1, 2021 - July 1, 2022
Higher Secondary School Certificate at Gulf Indian High School
September 1, 2008 - August 1, 2010
Data Science And Business Analysis Certificate at Frontier Technology Institute
January 11, 2030 - March 31, 2026

Qualifications

Introduction to Generative AI – Google
January 11, 2030 - August 28, 2025
Data Science and Business Analysis Certificate
January 11, 2030 - March 31, 2026
Introduction to Generative AI – Google
June 1, 2021 - July 1, 2022

Industry Experience

Software & Internet, Healthcare, Education, Professional Services, Other