Available to hire
I am a dedicated and detail-oriented professional with experience in AI data training and language projects, including Hindi transcription and annotation.\n\nI am skilled in data labeling, quality assurance, and linguistic evaluation, with a strong background in customer service, business development, and project coordination across diverse industries.
Experience Level
Language
Hindi
Fluent
Work Experience
Hindi AI Transcription & Data Trainer at Outlier / Sigma AI / Talex AI / Appen Crowdgen / Alignerr
March 1, 2023 - November 8, 2025Performed high-quality Hindi transcription, annotation, and linguistic evaluations for AI and ML model training. Labeled and verified data for speech recognition and NLP tasks ensuring accuracy and consistency. Collaborated with cross-functional teams to meet quality and productivity goals. Trained and mentored new contributors in transcription guidelines and quality standards. Worked on Hindi language datasets to improve AI model performance and cultural relevance.
Business Development Manager at Vishwa Shobha Capital ITI
February 1, 2023 - February 1, 2023Implemented sales and marketing initiatives that increased the sales pipeline. Utilized CRM systems to track leads, monitor pipeline, and improve conversion rates. Provided leadership and mentorship to junior team members to boost productivity. Conducted market research to identify emerging trends and growth opportunities. Managed administrative operations, accounts, and student-related records.
Business Development Manager at Vishwa Shobha Capital ITI
February 1, 2023 - August 29, 2025Led sales and marketing initiatives that enhanced the sales pipeline and conversion rates by using CRM systems effectively. Provided leadership and mentorship to junior team members, boosting productivity. Conducted comprehensive market research and competitive analyses to spot emerging trends and opportunities. Additionally, managed various administrative tasks including industrial safety protocol development, accounts management, student admissions assistance, and organizing educational activities such as field trips and special education plans. Maintained discipline and positive relationships within a learning environment to foster student growth.
Customer Service Representative at Max Life Insurance
September 1, 2014 - September 1, 2014Delivered excellent customer service, resolving client issues efficiently. Advised customers on policies and coverage options based on their needs. Negotiated policy terms to ensure customer satisfaction and retention.
Customer Service Representative at Max Life Insurance
September 1, 2014 - August 29, 2025Handled customer inquiries and provided accurate information about products and services. Resolved complaints efficiently and implemented strategies to maximize customer satisfaction. Conducted interviews to assess insurance needs and negotiated policy terms for optimal client coverage. Advised customers on policy changes and new market options.
Customer Service Representative at EXL Services
February 1, 2012 - February 1, 2012Handled customer queries with professionalism and empathy. Developed strategies to improve client experience and satisfaction scores.
Customer Service Representative at EXL Services Noida
February 1, 2012 - August 29, 2025Answered customer queries, providing accurate product and service information to resolve complaints promptly. Developed and applied strategies aimed at enhancing customer satisfaction.
Education
BCA at Institute of Technology and Science
August 1, 2008 - August 29, 2025Bachelor of Computer Applications (BCA) at Institute of Technology and Science
January 11, 2030 - January 1, 2008Qualifications
Industry Experience
Education, Financial Services, Professional Services, Software & Internet, Media & Entertainment
Experience Level
Hire a Marketer
We have the best marketer experts on Twine. Hire a marketer in Ghaziabad today.