I am a results-driven Social Media Manager and General Virtual Assistant skilled in content creation, graphics, and administrative support. I am known for boosting online visibility, engaging audiences, and delivering reliable customer service that strengthens brand loyalty and drives growth. With proficiency in content creation and scheduling, social media marketing and management strategies, graphic design for social media using Canva, I bring a comprehensive approach to managing online presence. I am self-motivated and independent, a quick learner who works well under pressure, adaptable to shifting priorities and schedules. I am dependable and quality-focused with strong computer operations and technology tool expertise. Additionally, I am advanced in using ChatGPT for content creation and problem-solving, allowing me to optimize work efficiency and creativity.

Viareziel Jacinto

I am a results-driven Social Media Manager and General Virtual Assistant skilled in content creation, graphics, and administrative support. I am known for boosting online visibility, engaging audiences, and delivering reliable customer service that strengthens brand loyalty and drives growth. With proficiency in content creation and scheduling, social media marketing and management strategies, graphic design for social media using Canva, I bring a comprehensive approach to managing online presence. I am self-motivated and independent, a quick learner who works well under pressure, adaptable to shifting priorities and schedules. I am dependable and quality-focused with strong computer operations and technology tool expertise. Additionally, I am advanced in using ChatGPT for content creation and problem-solving, allowing me to optimize work efficiency and creativity.

Available to hire

I am a results-driven Social Media Manager and General Virtual Assistant skilled in content creation, graphics, and administrative support. I am known for boosting online visibility, engaging audiences, and delivering reliable customer service that strengthens brand loyalty and drives growth. With proficiency in content creation and scheduling, social media marketing and management strategies, graphic design for social media using Canva, I bring a comprehensive approach to managing online presence.
I am self-motivated and independent, a quick learner who works well under pressure, adaptable to shifting priorities and schedules. I am dependable and quality-focused with strong computer operations and technology tool expertise. Additionally, I am advanced in using ChatGPT for content creation and problem-solving, allowing me to optimize work efficiency and creativity.

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Language

English
Fluent

Work Experience

Social Media Manager Part-Time at Rizza Alvarez VA Coach | SMM VA | GVA | REVA
January 1, 2025 - Present
Created high-quality visual and written content for multiple digital platforms. Developed storytelling concepts highlighting product benefits and skincare routines for men. Stayed updated on skincare trends and applied them to content strategies. Optimized content for engagement, reach, and conversion.
Customer Service Representative Full Time at Teleperformance
January 1, 2025 - Present
Handled customer inquiries via chat, email, and phone. Provided effective solutions and guided customers in addressing product or service concerns. Maintained professionalism and empathy while resolving issues. Documented customer feedback to support service improvements.
General Virtual Assistant Part-Time at Rising Star Preschool
January 1, 2024 - Present
Created engaging digital content tailored for early childhood education to support the school’s communication and promotional strategies. Designed visually appealing graphics for the preschool’s social media platforms, increasing online engagement and visibility. Organized and maintained accurate student records and class lists to support administrative processes. Reviewed and verified invoices and billing statements to ensure accurate financial documentation. Prepared and submitted detailed reports for internal tracking and performance evaluation. Sent timely and professional messages to parents for quick updates, announcements, and reminders regarding their children. Assisted with scheduling and internal coordination to support teachers and administrative staff.
Social Media Manager at Rizza Alvarez VA Coach
January 1, 2025 - Present
Created high-quality visual and written content for multiple digital platforms. Developed storytelling concepts highlighting product benefits and skincare routines for men. Stayed updated on skincare trends and applied them to content strategies. Optimized content for engagement, reach, and conversion.
Customer Service Representative at Teleperformance
January 1, 2025 - Present
Handled customer inquiries via chat, email, and phone. Provided effective solutions and guided customers in addressing product or service concerns. Maintained professionalism and empathy while resolving issues. Documented customer feedback to support service improvements.
General Virtual Assistant at Rising Star Preschool
January 1, 2024 - Present
Created engaging digital content tailored for early childhood education to support the school's communication and promotional strategies. Designed visually appealing graphics for the preschool's social media platforms, increasing online engagement and visibility. Organized and maintained accurate student records and class lists to support administrative processes. Reviewed and verified invoices and billing statements to ensure accurate financial documentation. Prepared and submitted detailed reports for internal tracking and performance evaluation. Sent timely and professional messages to parents for quick updates, announcements, and reminders regarding their children. Assisted with scheduling and internal coordination to support teachers and administrative staff.

Education

BS-Accountancy at ICT Colleges
January 11, 2030 - August 29, 2025
BS - Accountancy at ICT Colleges
January 11, 2030 - August 29, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services