I am a results-driven professional with strong experience in management, customer service, and creative media. Skilled in graphic design, video editing, and translations, I have proven leadership in both mobile retail operations and food & beverage customer service. I am a multilingual communicator fluent in Myanmar, English, and intermediate in Thai, with the ability to bridge cultural and business gaps. I am passionate about creating customer-focused solutions and driving team performance to exceed business goals.

Wai Lin

I am a results-driven professional with strong experience in management, customer service, and creative media. Skilled in graphic design, video editing, and translations, I have proven leadership in both mobile retail operations and food & beverage customer service. I am a multilingual communicator fluent in Myanmar, English, and intermediate in Thai, with the ability to bridge cultural and business gaps. I am passionate about creating customer-focused solutions and driving team performance to exceed business goals.

Available to hire

I am a results-driven professional with strong experience in management, customer service, and creative media. Skilled in graphic design, video editing, and translations, I have proven leadership in both mobile retail operations and food & beverage customer service. I am a multilingual communicator fluent in Myanmar, English, and intermediate in Thai, with the ability to bridge cultural and business gaps. I am passionate about creating customer-focused solutions and driving team performance to exceed business goals.

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Experience Level

Language

English
Advanced
Thai
Intermediate
Burmese
Fluent

Work Experience

Founder / Owner at WIZ Bangkapi, Thailand
January 1, 2023 - Present
Launched and developed a restaurant brand, setting a monthly sales target of 100,000 THB. Designed and implemented menu in a competitive market. Built customer loyalty through online marketing and repeat orders.
Manager – Customer Service at F&B Industry, Thailand
January 1, 2023 - Present
Lead customer service team ensuring excellent guest experience and satisfaction. Implement service strategies that improve customer loyalty and brand reputation. Manage daily operations, staff training, and problem resolution.
Manager – Customer Service at F&B Industry
January 1, 2023 - Present
Lead customer service team ensuring excellent guest experience and satisfaction. Implemented service strategies that improved customer loyalty and brand reputation. Managed daily operations, staff training, and problem resolution.
Manager at Aung Mobile
December 31, 2022 - August 29, 2025
Oversaw retail operations, sales, and customer service for mobile and electronics. Trained and managed staff to improve efficiency and sales performance. Built strong customer relationships leading to repeat business and referrals.
Manager at Aung Mobile – Bago, Myanmar
January 1, 2022 - August 31, 2025
Oversaw retail operations, sales, and customer service for mobile and electronics. Trained and managed staff, improving efficiency and sales performance. Built strong customer relationships, leading to repeat business and referrals.

Education

Bachelor of Science (B.Sc.) – Zoology at Bago University, Myanmar
January 11, 2030 - August 29, 2025
Bachelor of Science (B.Sc.) – Zoology at Bago University, Myanmar
January 1, 2018 - January 1, 2022
Technology Management (TM) at Computer Training & Education Centre
January 1, 2017 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Consumer Goods

Experience Level

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