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I am an experienced Information Technology Officer specializing in technical support and web/software development. I am knowledgeable in installing, troubleshooting, maintaining, and testing hardware devices and software applications, equipped with diverse skills across hardware and software aspects of Information Technology. I am proficient in handling a variety of hardware devices and software applications including electronic health record systems, ticketing systems, LIS for lab results, desktop computers, laptops, tablets, and printers. I am able to effectively manage independent projects and collaborate well in team settings.…I am an experienced Information Technology Officer specializing in technical support and web/software development. I am knowledgeable in installing, troubleshooting, maintaining, and testing hardware devices and software applications, equipped with diverse skills across hardware and software aspects of Information Technology. I am proficient in handling a variety of hardware devices and software applications including electronic health record systems, ticketing systems, LIS for lab results, desktop computers, laptops, tablets, and printers. I am able to effectively manage independent projects and collaborate well in team settings.

user1063537

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I am an experienced Information Technology Officer specializing in technical support and web/software development. I am knowledgeable in installing, troubleshooting, maintaining, and testing hardware devices and software applications, equipped with diverse skills across hardware and software aspects of Information Technology. I am proficient in handling a variety of hardware devices and software applications including electronic health record systems, ticketing systems, LIS for lab results, desktop computers, laptops, tablets, and printers. I am able to effectively manage independent projects and collaborate well in team settings.…I am an experienced Information Technology Officer specializing in technical support and web/software development. I am knowledgeable in installing, troubleshooting, maintaining, and testing hardware devices and software applications, equipped with diverse skills across hardware and software aspects of Information Technology. I am proficient in handling a variety of hardware devices and software applications including electronic health record systems, ticketing systems, LIS for lab results, desktop computers, laptops, tablets, and printers. I am able to effectively manage independent projects and collaborate well in team settings.

Available to hire

I am an experienced Information Technology Officer specializing in technical support and web/software development. I am knowledgeable in installing, troubleshooting, maintaining, and testing hardware devices and software applications, equipped with diverse skills across hardware and software aspects of Information Technology.

I am proficient in handling a variety of hardware devices and software applications including electronic health record systems, ticketing systems, LIS for lab results, desktop computers, laptops, tablets, and printers. I am able to effectively manage independent projects and collaborate well in team settings.

Skills

Microsoft Office

CSS

JavaScript

Experience Level

Microsoft Office

Expert

CSS

Intermediate

JavaScript

Intermediate

Work Experience

IT Help Desk Officer at North Eastern Regional Health Authority

September 1, 2024 - Present

Currently providing IT support to staff members at the St. Ann’s Bay Regional Hospitals. Responsible for troubleshooting hardware, software, and basic networking issues. Also serve as system administrator for SysmOne Electronic Health Records System.

IT Help Desk Officer at Southern Regional Health Authority

August 31, 2024 - August 29, 2025

Worked at May Pen Hospital and provided IT support services. Assisted with troubleshooting and maintaining hardware and software systems.

Junior Software Developer at Northern Caribbean University

January 1, 2023 - August 29, 2025

Worked in an educational institution providing web-based solutions for departments. Designed, created, and deployed websites, mobile apps, and other software-based applications.