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user1063537

Available to hire

I am an experienced Information Technology Officer specializing in technical support and web/software development.

About

I am an experienced Information Technology Officer specializing in technical support and web/software development. I am knowledgeable in installing, troubleshooting, maintaining, and testing hardware devices and software applications, equipped with diverse skills across hardware and software aspects of Information Technology.

I am proficient in handling a variety of hardware devices and software applications including electronic health record systems, ticketing systems, LIS for lab results, desktop computers, laptops, tablets, and printers. I am able to effectively manage independent projects and collaborate well in team settings.

  • 3 years' experience
  • Joined August 2025

Industry experience

  • Healthcare
  • Education
  • Software & Internet

Work experience

IT Help Desk Officer · North Eastern Regional Health AuthoritySep 2024 – Present · 2 yrs 3 mos

Currently providing IT support to staff members at the St. Ann’s Bay Regional Hospitals. Responsible for troubleshooting hardware, software, and basic networking issues. Also serve as system administrator for SysmOne Electronic Health Records System.

IT Help Desk Officer · Southern Regional Health AuthorityAug 2024 – Aug 2025 · 1 yr 1 mo

Worked at May Pen Hospital and provided IT support services. Assisted with troubleshooting and maintaining hardware and software systems.

Junior Software Developer · Northern Caribbean UniversityJan 2023 – Aug 2025 · 2 yrs 8 mos

Worked in an educational institution providing web-based solutions for departments. Designed, created, and deployed websites, mobile apps, and other software-based applications.

Education

Bachelor of Science · Northern Caribbean University2018 – 2022
High School Leaving Certification · York Castle High School2030 – 2017

Certifications and awards

Microsoft Office2030 – 2025

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