I am a bilingual Spanish-English content creator specializing in short-form content production for platforms such as TikTok and Instagram Reels. With a strong eye for visual aesthetics, storytelling, and audience psychology, I craft content that resonates and drives engagement. My background spans social media strategy, scriptwriting, filming, editing, and brand alignment, delivering hook-driven videos tailored to brand voices. Formerly a hiring analyst with proven judgment in talent and client communication, I am empathetic, adaptable, and proactive, thriving in fast-paced and collaborative environments. My experience also includes customer service and content coordination, with expertise in managing calendars, campaigns, and advising on branding and engagement strategies.

Dania Gonzalez

I am a bilingual Spanish-English content creator specializing in short-form content production for platforms such as TikTok and Instagram Reels. With a strong eye for visual aesthetics, storytelling, and audience psychology, I craft content that resonates and drives engagement. My background spans social media strategy, scriptwriting, filming, editing, and brand alignment, delivering hook-driven videos tailored to brand voices. Formerly a hiring analyst with proven judgment in talent and client communication, I am empathetic, adaptable, and proactive, thriving in fast-paced and collaborative environments. My experience also includes customer service and content coordination, with expertise in managing calendars, campaigns, and advising on branding and engagement strategies.

Available to hire

I am a bilingual Spanish-English content creator specializing in short-form content production for platforms such as TikTok and Instagram Reels. With a strong eye for visual aesthetics, storytelling, and audience psychology, I craft content that resonates and drives engagement. My background spans social media strategy, scriptwriting, filming, editing, and brand alignment, delivering hook-driven videos tailored to brand voices.

Formerly a hiring analyst with proven judgment in talent and client communication, I am empathetic, adaptable, and proactive, thriving in fast-paced and collaborative environments. My experience also includes customer service and content coordination, with expertise in managing calendars, campaigns, and advising on branding and engagement strategies.

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Language

Spanish; Castilian
Fluent
English
Advanced
Italian
Beginner
Greek, Modern
Beginner

Work Experience

Content Creator (Freelance)
January 1, 2023 - Present
Produced user-generated content (UGC) for brands such as Nivea, Eucerin, Mixsoon, and Firmoo across beauty, lifestyle, fashion, wellness, food & beverage, and apps sectors. Delivered hook-driven videos (15–60 seconds) including scriptwriting, filming, editing, captioning, subtitles, and maintaining on-brand tone. Managed full workflow from research to delivery while adapting tone to brand voice.
Content Coordinator (Remote) at Ocora
June 30, 2025 - August 29, 2025
Managed content calendars and UGC campaigns across platforms. Wrote scripts, edited videos, and ensured visuals aligned with trends and brand identity. Advised on branding and engagement strategies to enhance clarity and cohesion.
Customer Service Representative / Subject Matter Expert / Claims Management Representative at Qualfon / 2-10 Home Buyers Warranty (Remote)
December 31, 2024 - August 29, 2025
Resolved high-volume customer cases via phone and email with empathy-driven support. Coached agents, optimized workflows, and created quick SOPs. Coordinated claims maintaining accuracy in documentation and compliance.
Hiring Analyst (HR) at Beliveo
December 31, 2022 - August 29, 2025
Managed full-cycle recruitment and improved hiring quality by 30% through process optimization. Screened over 5 proposals weekly and assessed candidates on key skills and cultural fit.
Customer Service Agent at Xfinity Mobile
October 31, 2022 - August 29, 2025
Handled over 50 daily calls resolving billing and technical issues. Promoted new services effectively.
Reservations Sales at American Airlines
November 30, 2021 - August 29, 2025
Managed more than 100 daily bookings ensuring accuracy and customer satisfaction in a high-demand environment.

Education

Bachelor's in Communication at Universidad Autónoma de Nuevo León
January 1, 2019 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Media & Entertainment, Professional Services, Real Estate & Construction, Travel & Hospitality