I am a visionary and determined individual with a background in customer relations seeking to cultivate a path in marketing. My experience spans customer service, billing support, troubleshooting, accounts payable, invoice management involving cross-department collaboration, and vendor relations. I am passionate about building strong relationships and delivering quality service, driven by a commitment to professional growth. With a solid academic background in Business Administration majoring in Marketing Management and Multimedia Design, I bring honed skills and certifications such as Certified Digital Marketing Professional. I aspire to leverage my expertise in marketing strategies and digital skills to add value to innovative marketing teams.

Princess Mae Derilo Ayeng

I am a visionary and determined individual with a background in customer relations seeking to cultivate a path in marketing. My experience spans customer service, billing support, troubleshooting, accounts payable, invoice management involving cross-department collaboration, and vendor relations. I am passionate about building strong relationships and delivering quality service, driven by a commitment to professional growth. With a solid academic background in Business Administration majoring in Marketing Management and Multimedia Design, I bring honed skills and certifications such as Certified Digital Marketing Professional. I aspire to leverage my expertise in marketing strategies and digital skills to add value to innovative marketing teams.

Available to hire

I am a visionary and determined individual with a background in customer relations seeking to cultivate a path in marketing. My experience spans customer service, billing support, troubleshooting, accounts payable, invoice management involving cross-department collaboration, and vendor relations. I am passionate about building strong relationships and delivering quality service, driven by a commitment to professional growth.

With a solid academic background in Business Administration majoring in Marketing Management and Multimedia Design, I bring honed skills and certifications such as Certified Digital Marketing Professional. I aspire to leverage my expertise in marketing strategies and digital skills to add value to innovative marketing teams.

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Work Experience

Accounts Payable Manager at Intouch CX
February 29, 2024 - August 29, 2025
Managing invoice processes involving cross-department collaboration and vendor relations management to ensure seamless accounts payable operations.
Customer Service Representative at Alorica
March 31, 2023 - August 29, 2025
Handling customer inquiries, providing billing support, and assisting in troubleshooting issues to ensure customer satisfaction.
New Accounts Representative at Robinsons Bank
May 31, 2019 - August 29, 2025
Verifying customer details, explaining account features, and processing necessary documentation for new account openings.

Education

Senior High School - General Academic Strand at Sampaguita High School
January 1, 2020 - January 1, 2024
Bachelor of Science in Business Administration Major in Marketing Management and Multimedia Design at Far Eastern University Diliman
January 1, 2018 - January 1, 2020
Junior High School at Escuela de Sophia of Caloocan Inc.
January 1, 2014 - January 1, 2018

Qualifications

Certified Digital Marketing Professional (CDMP)
June 2, 2025 - August 29, 2025

Industry Experience

Financial Services, Retail, Education, Professional Services

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