I am a proactive and solutions-focused Software Engineering student with hands-on experience in IT support and application development, gained through an internship at Alpha IT Solutions. I combine strong skills in network configuration, system diagnostics, and software development to deliver effective technical support and create practical software applications. I am eager to bring my technical skills to an entry-level IT Support Engineer position. Throughout my internship, I have supported small business clients by diagnosing and resolving hardware and software issues, configuring new systems, and developing user-friendly technical documentation. I have also developed independent projects including an Inventory Management System, a Cache Cleaner utility, and a Network Vulnerability Scanner, showcasing my passion for combining programming with practical IT solutions.

Laurentiu Robert Niculescu

I am a proactive and solutions-focused Software Engineering student with hands-on experience in IT support and application development, gained through an internship at Alpha IT Solutions. I combine strong skills in network configuration, system diagnostics, and software development to deliver effective technical support and create practical software applications. I am eager to bring my technical skills to an entry-level IT Support Engineer position. Throughout my internship, I have supported small business clients by diagnosing and resolving hardware and software issues, configuring new systems, and developing user-friendly technical documentation. I have also developed independent projects including an Inventory Management System, a Cache Cleaner utility, and a Network Vulnerability Scanner, showcasing my passion for combining programming with practical IT solutions.

Available to hire

I am a proactive and solutions-focused Software Engineering student with hands-on experience in IT support and application development, gained through an internship at Alpha IT Solutions. I combine strong skills in network configuration, system diagnostics, and software development to deliver effective technical support and create practical software applications. I am eager to bring my technical skills to an entry-level IT Support Engineer position.

Throughout my internship, I have supported small business clients by diagnosing and resolving hardware and software issues, configuring new systems, and developing user-friendly technical documentation. I have also developed independent projects including an Inventory Management System, a Cache Cleaner utility, and a Network Vulnerability Scanner, showcasing my passion for combining programming with practical IT solutions.

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Experience Level

Expert
Intermediate
Intermediate

Work Experience

Junior IT Technician (Internship) at Alpha IT Solutions
June 1, 2023 - Present
Provided first-line technical support, diagnosing and resolving hardware and software issues for small business clients. Executed configuration and installation of new hardware, software, and operating systems. Developed and maintained user-friendly documentation and support guides for common technical procedures, which helped to reduce recurring support requests.

Education

BSc in Software Engineering at Regent College – London, United Kingdom
January 11, 2030 - January 1, 2029

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Retail

Experience Level

Expert
Intermediate
Intermediate

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