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I am a dedicated professional with over 10 years of experience in customer service and more than 5 years in technology and digital marketing. Since 2019, I have been working as Head of E-commerce and Marketing, focusing on marketplace management, customer service, and digital campaigns. I am passionate about creating effective online sales strategies and optimizing digital operations. My skills include SEO, paid traffic, pricing, KPI analysis, and team leadership. I am currently pursuing a Computer Science degree to deepen my technical knowledge in .NET technologies such as C#, ASP.NET, MVC, and SQL Server. I am enthusiastic about leveraging my marketing and technical expertise to drive sales growth and efficient ecommerce management.…I am a dedicated professional with over 10 years of experience in customer service and more than 5 years in technology and digital marketing. Since 2019, I have been working as Head of E-commerce and Marketing, focusing on marketplace management, customer service, and digital campaigns. I am passionate about creating effective online sales strategies and optimizing digital operations. My skills include SEO, paid traffic, pricing, KPI analysis, and team leadership. I am currently pursuing a Computer Science degree to deepen my technical knowledge in .NET technologies such as C#, ASP.NET, MVC, and SQL Server. I am enthusiastic about leveraging my marketing and technical expertise to drive sales growth and efficient ecommerce management.

Flávia Freitas

eCommerce Developer, Social Media Manager, Content Creator, +2

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I am a dedicated professional with over 10 years of experience in customer service and more than 5 years in technology and digital marketing. Since 2019, I have been working as Head of E-commerce and Marketing, focusing on marketplace management, customer service, and digital campaigns. I am passionate about creating effective online sales strategies and optimizing digital operations. My skills include SEO, paid traffic, pricing, KPI analysis, and team leadership. I am currently pursuing a Computer Science degree to deepen my technical knowledge in .NET technologies such as C#, ASP.NET, MVC, and SQL Server. I am enthusiastic about leveraging my marketing and technical expertise to drive sales growth and efficient ecommerce management.…I am a dedicated professional with over 10 years of experience in customer service and more than 5 years in technology and digital marketing. Since 2019, I have been working as Head of E-commerce and Marketing, focusing on marketplace management, customer service, and digital campaigns. I am passionate about creating effective online sales strategies and optimizing digital operations. My skills include SEO, paid traffic, pricing, KPI analysis, and team leadership. I am currently pursuing a Computer Science degree to deepen my technical knowledge in .NET technologies such as C#, ASP.NET, MVC, and SQL Server. I am enthusiastic about leveraging my marketing and technical expertise to drive sales growth and efficient ecommerce management.

Available to hire

I am a dedicated professional with over 10 years of experience in customer service and more than 5 years in technology and digital marketing. Since 2019, I have been working as Head of E-commerce and Marketing, focusing on marketplace management, customer service, and digital campaigns. I am passionate about creating effective online sales strategies and optimizing digital operations.

My skills include SEO, paid traffic, pricing, KPI analysis, and team leadership. I am currently pursuing a Computer Science degree to deepen my technical knowledge in .NET technologies such as C#, ASP.NET, MVC, and SQL Server. I am enthusiastic about leveraging my marketing and technical expertise to drive sales growth and efficient ecommerce management.

Skills

SEO

.NET

ASP.NET

Experience Level

SEO

Expert

.NET

Intermediate

ASP.NET

Intermediate

Language

English

Advanced

Portuguese

Fluent

Work Experience

E-commerce Coordinator

January 1, 2025 - August 30, 2025

Responsible for marketplace management, customer service, and seasonal campaigns. Skilled in SEO, paid traffic, pricing, and KPI analysis to ensure sales growth and efficiency in digital operations.

Social Media Manager

December 31, 2023 - August 30, 2025

Managed 20 to 30 clients in marketing agencies, creating content, digital strategies, and campaigns. Worked on e-commerce implementations focusing on sales optimization and online presence.

E-commerce Coordinator

December 31, 2021 - August 30, 2025

Launched and implemented digital operations including marketplace management, system integration, online sales strategies, and process organization. Skilled in SEO, digital campaigns, and KPI monitoring, ensuring efficient e-commerce setup and initial sales growth.