Available to hire
I am a detail-oriented, customer-focused professional with experience in web development and hands-on experience in fast-paced operations. I thrive in dynamic environments and enjoy solving problems while delivering high-quality results.
I am currently transitioning toward a Pharmacy Assistant role, motivated by a commitment to accurate prescription prep, patient care, and smooth pharmacy operations. I bring strong organizational skills, privacy awareness, and a proactive mindset to support pharmacists and enhance the patient experience.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Business Analyst at Femme & Co
June 1, 2025 - PresentGathered and documented business requirements for AI-powered personalization features across the e-commerce platform. Designed and analyzed a personalized homepage, dynamic sales dashboard, and recommendation engine to boost user engagement and sales. Conducted customer behaviour and sentiment analysis providing actionable insights for marketing and product improvements. Defined functional requirements for automated story-driven email campaigns and supported CRM integration. Collaborated with developers and designers in an Agile environment using Jira and Confluence for iterative solution delivery.
Web Developer Co-op at Stem Canada
August 1, 2024 - August 30, 2025Designed and maintained responsive websites using HTML, CSS, JavaScript, and React. Customized WordPress themes and plugins to meet branding and functionality needs. Collaborated with marketing teams on campaign landing pages, increasing engagement by 15%. Coordinated with social media teams on ad visuals and copy to ensure brand consistency. Implemented SEO strategies and tracked performance using Google Analytics. Assisted in A/B testing for promotional campaigns to optimize click-through rates.
Web Developer at Stem Canada
May 1, 2024 - August 1, 2024Developed and maintained responsive websites using HTML, CSS, JavaScript, and React. Customized WordPress themes and plugins to enhance functionality and meet client specifications. Collaborated with cross-functional teams to design and implement new features, increasing user engagement by 15%. Optimized website performance through SEO best practices, improving page load times by 20%. Managed version control with Git, coordinating code changes and ensuring project consistency. Conducted thorough testing including unit testing, automated testing, and manual testing to ensure cross-browser compatibility and functionality. Performed code reviews and debugging to maintain high-quality, bug-free deliverables.
Warehouse Associate at Amazon
October 1, 2023 - August 1, 2024Unloaded, sorted, and inspected incoming deliveries, ensuring accurate inventory management. Organized and stored inventory in designated areas, maintaining optimal stock levels. Accurately picked and packed orders using handheld scanners, consistently meeting daily production targets. Prepared shipments with precise labeling and documentation, ensuring timely dispatch. Operated warehouse equipment, including forklifts and pallet jacks, in compliance with safety protocols. Collaborated with team members to achieve daily goals and cross-trained new associates. Conducted regular inventory audits to ensure accuracy and promptly reported discrepancies. Contributed to a safe work environment by adhering to safety guidelines. Maintained a clean and organized workspace to enhance productivity and efficiency. Performed quality control checks to ensure products met Amazon’s standards.
Security Guard at Star Security
September 1, 2024 - PresentPresents losses and damage by reporting irregularities and informs violators of policy and procedures. Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. Controls traffic by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities. Interviews witnesses and obtains signatures as needed. Maintains environment by monitoring and setting building and equipment controls. Maintains the organization’s stability and reputation by complying with legal requirements. Ensures operation of equipment by completing preventive maintenance requirements. Contributes to team effort by accomplishing related results as needed.
Front Desk Cashier at Café Route
July 1, 2022 - April 1, 2023Managed cash transactions and maintained an accurate cash register. Provided exceptional customer service by addressing inquiries and resolving complaints. Ensured a positive experience for all patrons through efficient service and attention to detail. Assisted in maintaining the cleanliness and organization of the café environment. Restocked supplies as needed to ensure seamless café operations.
Education
Graduate Certificate: Computer Programming at Georgian College at ILAC Toronto
May 1, 2023 - December 1, 2024Diploma at Georgian College
January 11, 2030 - January 1, 2024Qualifications
First Aid and CPR Certification
January 11, 2030 - August 30, 2025AODA Certification
January 11, 2030 - August 30, 2025Health and Safety Awareness Certification
January 11, 2030 - August 30, 2025Security Guard License
January 11, 2030 - January 8, 2026First Aid and CPR Certification
January 11, 2030 - January 8, 2026AODA Certification
January 11, 2030 - January 8, 2026Health and Safety Awareness Certification
January 11, 2030 - January 8, 2026Industry Experience
Retail, Software & Internet, Professional Services, Media & Entertainment, Other, Healthcare, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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