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I am a strategic UX/UI design leader with 16+ years of global experience delivering human-centered digital solutions across Fortune 500 enterprises, government platforms, and AI-driven products. I’ve consistently built and led cross-functional teams to architect scalable design systems that boost user engagement and reduce costs, with a strong track record in accessibility, GenAI-enabled workflows, and inclusive product innovation. My approach blends research-led insight with practical execution, aligning design with business and civic objectives to deliver measurable impact. I’m passionate about applying user research, scalable design systems, and ethical design practices to complex environments. I’ve contributed to government and enterprise initiatives across multiple markets, driving digital transformation while maintaining a sharp focus on usability, accessibility, and performance. I stay curious about emerging technologies and how they can augment human-centered design to create more meaningful experiences for diverse users.…I am a strategic UX/UI design leader with 16+ years of global experience delivering human-centered digital solutions across Fortune 500 enterprises, government platforms, and AI-driven products. I’ve consistently built and led cross-functional teams to architect scalable design systems that boost user engagement and reduce costs, with a strong track record in accessibility, GenAI-enabled workflows, and inclusive product innovation. My approach blends research-led insight with practical execution, aligning design with business and civic objectives to deliver measurable impact. I’m passionate about applying user research, scalable design systems, and ethical design practices to complex environments. I’ve contributed to government and enterprise initiatives across multiple markets, driving digital transformation while maintaining a sharp focus on usability, accessibility, and performance. I stay curious about emerging technologies and how they can augment human-centered design to create more meaningful experiences for diverse users.

Yogesh Malik

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I am a strategic UX/UI design leader with 16+ years of global experience delivering human-centered digital solutions across Fortune 500 enterprises, government platforms, and AI-driven products. I’ve consistently built and led cross-functional teams to architect scalable design systems that boost user engagement and reduce costs, with a strong track record in accessibility, GenAI-enabled workflows, and inclusive product innovation. My approach blends research-led insight with practical execution, aligning design with business and civic objectives to deliver measurable impact. I’m passionate about applying user research, scalable design systems, and ethical design practices to complex environments. I’ve contributed to government and enterprise initiatives across multiple markets, driving digital transformation while maintaining a sharp focus on usability, accessibility, and performance. I stay curious about emerging technologies and how they can augment human-centered design to create more meaningful experiences for diverse users.…I am a strategic UX/UI design leader with 16+ years of global experience delivering human-centered digital solutions across Fortune 500 enterprises, government platforms, and AI-driven products. I’ve consistently built and led cross-functional teams to architect scalable design systems that boost user engagement and reduce costs, with a strong track record in accessibility, GenAI-enabled workflows, and inclusive product innovation. My approach blends research-led insight with practical execution, aligning design with business and civic objectives to deliver measurable impact. I’m passionate about applying user research, scalable design systems, and ethical design practices to complex environments. I’ve contributed to government and enterprise initiatives across multiple markets, driving digital transformation while maintaining a sharp focus on usability, accessibility, and performance. I stay curious about emerging technologies and how they can augment human-centered design to create more meaningful experiences for diverse users.

Available to hire

I am a strategic UX/UI design leader with 16+ years of global experience delivering human-centered digital solutions across Fortune 500 enterprises, government platforms, and AI-driven products. I’ve consistently built and led cross-functional teams to architect scalable design systems that boost user engagement and reduce costs, with a strong track record in accessibility, GenAI-enabled workflows, and inclusive product innovation. My approach blends research-led insight with practical execution, aligning design with business and civic objectives to deliver measurable impact.

I’m passionate about applying user research, scalable design systems, and ethical design practices to complex environments. I’ve contributed to government and enterprise initiatives across multiple markets, driving digital transformation while maintaining a sharp focus on usability, accessibility, and performance. I stay curious about emerging technologies and how they can augment human-centered design to create more meaningful experiences for diverse users.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

DaVinci Resolve Studio

Intermediate

GitHub Copilot

Intermediate

Language

English

Fluent

Hindi

Fluent

Work Experience

Associate Architect - User Experience Design at Capita India PLC

May 1, 2019 - Present

Currently leading UX architecture for major projects including the Evolution of Sales (EOS) B2B Commerce Platform on Salesforce, resulting in a 52% projected sales revenue increase, and the Capita.com global website redesign impacting 45,000+ employees with improved user satisfaction and conversion rates. Responsible for designing scalable design systems, conducting user research, usability testing, and integrating AI-enhanced design workflows. Collaborated internationally, including with UK Government Digital Service partners, to improve accessibility compliance and user engagement. Key accomplishments include reducing order fulfillment time by 35%, scaling design systems that cut design-to-development time by 50%, increasing user satisfaction scores by 35%, and securing multi-million pound project approvals while maintaining high stakeholder satisfaction.

Lead Experience Designer - Absence Management Systems at Absence Soft PLC (FMLA Division)

January 1, 2019 - August 31, 2025

Redesigned complex absence management workflows for 15,000+ HR professionals, reducing training needs by 30% and increasing user adoption by 40%. Developed iterative prototyping strategies with a 95% stakeholder approval rate and ensured pixel-perfect implementation while adhering to accessibility standards over an 18-month development cycle.

Senior Experience Designer at Consilio eDiscovery

January 1, 2018 - August 31, 2025

Led transformation from legacy desktop to modern responsive web platform for 10,000+ legal professionals in Fortune 500 financial institutions. Designed error-preventing validation systems reducing support escalations by 50% and improved user confidence by 35%. Maintained 90%+ user satisfaction for 4 years by implementing continuous feedback loops and usability testing, while creating scalable design languages adopted across several product lines.

Associate Architect - User Experience Design at Capita India PLC

May 1, 2019 - Present

Led end-to-end UX for EOS B2B Commerce Platform on Salesforce, transforming manual quote processes into an automated digital storefront and driving a projected 52% increase in product sales revenue. Created comprehensive user journeys, task flows, wireframes, and interactive prototypes to reduce order fulfillment time by 35%. Conducted extensive user interviews and usability testing on hi-fidelity prototypes, boosting satisfaction by 28% and reducing customer support tickets by 40%. Integrated design solutions into Salesforce B2B Commerce to ensure prototype-to-component translation with consistent design and performance across the platform. Also delivered Capita.com global website redesign outcomes and a scalable design system used by 12+ product teams, contributing to a 60% improvement in task completion and a 40% reduction in user errors.

Lead Experience Designer - Absence Management Systems at Absence Soft PLC (FMLA Division)

January 1, 2019 - September 10, 2025

Redesigned complex absence management workflows for 15,000+ HR professionals, delivering intuitive interfaces that reduced training requirements by 30% and increased user adoption by 40%. Established wireframing and prototyping strategy with iterative validation, achieving a 95% stakeholder approval rate and zero post-launch critical issues through thorough usability testing. Fostered a collaborative design–development partnership ensuring pixel-perfect implementation across an 18-month development cycle while maintaining accessibility standards.

Senior Experience Designer at Consilio eDiscovery (Financial Services)

January 1, 2018 - September 10, 2025

Led a digital transformation migrating a legacy desktop application to a modern responsive web platform used by 10,000+ legal professionals. Architected eDiscovery workflows that mirrored real-world legal processes, reducing user errors by 65% and improving case processing efficiency by 45%. Implemented comprehensive validation and error-prevention systems, decreasing support escalations by 50% and increasing user confidence by 35%. Created a scalable design language adopted across 5 product lines, and established ongoing usability testing protocols to sustain 90%+ user satisfaction over a 4-year engagement.

Associate Architect - User Experience Design at Capita India PLC

May 1, 2019 - Present

Project EOS: Architected end-to-end B2B commerce experience on Salesforce, transforming manual quote processes into an automated digital storefront. This led to a projected 52% increase in product sales revenue. Created comprehensive user journeys and task flows, wireframes, and interactive prototypes, reducing order fulfillment time by 35%. Conducted user interviews and usability testing on hi-fidelity prototypes, improving user satisfaction by 28% and reducing customer support tickets by 40%. Integrated design solutions into Salesforce B2B Commerce while maintaining design consistency and platform performance across teams.

Senior UX Architect / Lead UX Designer at Capita India PLC

December 31, 2023 - September 10, 2025

Capita.com Global Website Redesign: Led enterprise-wide digital transformation for 45,000+ global employees. Redesigned the digital ecosystem to improve task completion rates by 60% and reduce user support tickets by 40%. Built a comprehensive design system and component library, unifying UI patterns across 12+ product teams and cutting design-to-development time by 50%. Implemented user-centered methodologies, lifting user satisfaction by 35% and conversions by 25%. Implemented intelligent job search integration with Workday HRMS on Drupal, reducing recruitment funnel abandonment by 45% and increasing application completion by 30%.

UX Lead / Senior Experience Designer at Axelos

December 31, 2021 - September 10, 2025

Axelos (UK Government Partnership): Conducted a comprehensive UX audit of a legacy government platform serving 500,000+ users, identifying 47 critical usability gaps and delivering a strategic roadmap to improve accessibility compliance by 85%. Redesigned mission-critical interfaces to Government Digital Service (GDS) standards with responsive design, achieving a 55% increase in page engagement and a 40% reduction in user errors. Built scalable user research artifacts (personas, journey maps, task flows) adopted across 8 international markets and supported global rollout. Delivered WCAG 2.1 AA compliant solutions and secured £2M+ project approvals with 95% stakeholder satisfaction.

Lead Experience Designer - Absence Management Systems at Absence Soft PLC (FMLA Division)

December 31, 2019 - September 10, 2025

Redesigned complex absence management workflows serving 15,000+ HR professionals. Created intuitive UIs that reduced training requirements by 30% and increased user adoption by 40%. Led wireframing and prototyping strategy, achieving 95% stakeholder approval and zero post-launch critical issues through thorough user testing. Ensured pixel-perfect implementation across an 18-month development cycle with full accessibility alignment.

Senior Experience Designer at Consilio eDiscovery

December 31, 2018 - September 10, 2025

Led digital transformation migrating a legacy desktop application to a modern responsive web platform serving 10,000+ legal professionals across Fortune 500 financial institutions. Architected intuitive eDiscovery workflows mirroring real-world legal processes, reducing user errors by 65% and improving case processing by 45%. Built validation systems with built-in error prevention, decreasing support escalations by 50% and boosting user confidence. Created a scalable design language adopted across 5 product lines, maintaining 90%+ user satisfaction over four years.