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I am a results-driven Business Administration graduate with hands-on experience in customer service operations, administrative coordination, CRM support, and digital content management. I excel at handling customer inquiries, recording data to support management reporting, and improving operational workflows. I have a strong background in CMS management, stakeholder coordination, and reporting, and I am seeking an entry-level role in any industry to help a company achieve its mission and growth. I am proactive, communicative, and eager to contribute to a collaborative team by delivering reliable content management and customer-focused support.…I am a results-driven Business Administration graduate with hands-on experience in customer service operations, administrative coordination, CRM support, and digital content management. I excel at handling customer inquiries, recording data to support management reporting, and improving operational workflows. I have a strong background in CMS management, stakeholder coordination, and reporting, and I am seeking an entry-level role in any industry to help a company achieve its mission and growth. I am proactive, communicative, and eager to contribute to a collaborative team by delivering reliable content management and customer-focused support.

Faras Nasar

Content Producer, Content Creator, SEO Expert, +2

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I am a results-driven Business Administration graduate with hands-on experience in customer service operations, administrative coordination, CRM support, and digital content management. I excel at handling customer inquiries, recording data to support management reporting, and improving operational workflows. I have a strong background in CMS management, stakeholder coordination, and reporting, and I am seeking an entry-level role in any industry to help a company achieve its mission and growth. I am proactive, communicative, and eager to contribute to a collaborative team by delivering reliable content management and customer-focused support.…I am a results-driven Business Administration graduate with hands-on experience in customer service operations, administrative coordination, CRM support, and digital content management. I excel at handling customer inquiries, recording data to support management reporting, and improving operational workflows. I have a strong background in CMS management, stakeholder coordination, and reporting, and I am seeking an entry-level role in any industry to help a company achieve its mission and growth. I am proactive, communicative, and eager to contribute to a collaborative team by delivering reliable content management and customer-focused support.

Available to hire

I am a results-driven Business Administration graduate with hands-on experience in customer service operations, administrative coordination, CRM support, and digital content management. I excel at handling customer inquiries, recording data to support management reporting, and improving operational workflows. I have a strong background in CMS management, stakeholder coordination, and reporting, and I am seeking an entry-level role in any industry to help a company achieve its mission and growth.

I am proactive, communicative, and eager to contribute to a collaborative team by delivering reliable content management and customer-focused support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Intermediate

Malayalam

Advanced

Work Experience

Website Content Manager (Digital Experience Manager) & Business Operations Apprentice at State Street Global Advisors

October 1, 2024 - October 1, 2025

Managed and published content on country-specific websites via Adobe Experience Manager. Collaborated with stakeholders through Adobe Workfront to create and manage content. Gained practical experience in SEO practices and digital marketing workflows. Assisted with off-page SEO to boost rankings by generating backlinks and submissions; contributed to improving rankings through blogs, infographics, SMBs and web-2.0 submissions.

Website Publishing Apprentice at State Street Global Advisors

October 1, 2024 - Present

Served as an apprentice managing and publishing content on country-specific websites using Adobe Experience Manager. Collaborated with stakeholders through Adobe Workfront to create and manage content. Gained practical experience in SEO practices and developed a solid understanding of digital marketing workflows and global content strategies.

SEO Intern at Excelr Solutions

September 30, 2024 - September 1, 2025

Assisted in off-page SEO to boost rankings by generating backlinks and auditing. Successfully helped improve Excelr’s ranking on certain keywords by creating blogs, infographics, submission to social bookmarking sites and Web 2.0 properties for backlinking and link building. Learned more about SEO practices.

Intern / Apprentice at EXCELR Solutions

June 1, 2024 - June 30, 2024

Gained exposure to digital marketing, CMS concepts and SEO practices through a structured program.

Customer Service Agent & Admin Assistant at Time Square Watches & Helmets

June 1, 2023 - May 1, 2024

Result-driven Business Administration graduate with experience in customer service operations, administrative coordination, CRM support, and digital content management; handled daily customer inquiries, maintained records, supported management reporting, and contributed to operational workflows to improve efficiency.