Available to hire
Hi, I’m Tangina Taher Chowdhury, a result-oriented communication specialist with hands-on experience in customer service, news presentation, and educational research. I excel at turning complex information into clear, engaging messages and thrive in fast-paced environments where enthusiasm and attention to detail matter.
I hold a Master’s in Cultural Encounter and Communication Studies from Roskilde University and have led research coordination efforts at Karim Julekha Foundation. I am fluent in Bengali and English, with working knowledge of Portuguese, and I bring strong data analysis, documentation, and project coordination skills to every role I take on.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Bengali
Fluent
English
Advanced
Portuguese
Beginner
Work Experience
Customer Service Executive at 360-supports
December 1, 2018 - September 1, 2025Handled client correspondences through email, social media, and phone; provided detailed product information to customers; closed sales for the company; maintained organized customer records including contact information, purchases, and billings; carried out surveys and prepared reports based on customer feedback on products and services.
Research Coordinator (Educational Research) at Karim Julekha Foundation
July 1, 2017 - September 1, 2025Assisted in dissertation writing including hypothesis formulation, critical analytics, data finding, and literature review; supported demand-based research; identified scopes for research; managed research fund collection and distribution as per board instructions; prepared financial statements and reported to finance department and chairman.
Customer Service Executive at 360-supports
December 31, 2018 - October 7, 2025Answered client correspondences via email, social media, and phone; relayed extensive product information; closed sales; filed customer records; conducted surveys and wrote reports based on customer feedback.
Research Coordinator (Educational Research) at Karim Julekha Foundation
July 1, 2017 - October 7, 2025Dissertation writing, hypothesis formulation, critical analytics, data finding, literature reviews; helped the researcher develop demand-based research, identify scope, and prepare financial statements and fund distribution; reported to Finance department and Chairman of the Foundation.
Customer Service Executive at 360 -supports
August 1, 2017 - December 1, 2018Answered client correspondences through email, social media, and by phone; Relayed extensive product information to customers; Closed sales; Filed customer records, including contact information, purchases and billings; Conducted surveys and writing reports based on customer feedback on products and services.
Research Coordinator (Educational Research) at Karim Julekha Foundation
June 1, 2014 - July 1, 2017Dissertation writing, hypothesis testing, critical analytics, data finding, literature review; Helping the researcher to serve the demand based research; Helping the researcher to find the scope of the research; Research fund collection; Prepare financial statements like costing as per the budget; Fund distribution as per the given instruction by the Board Members; Reporting to Finance department and Chairman of the Foundation
Maternity leave and Home-maker
January 1, 2021 - PresentMaternity leave and home-maker; responsible for managing household tasks and pursuing personal development opportunities during this period.
Education
Master's in Cultural Encounter and Communication Studies at Roskilde University, Denmark
February 1, 2019 - December 1, 2020Master of Arts (M.A) at National University
January 1, 2012 - January 1, 2012Bachelor of Arts (B.A Honors) at National University
January 1, 2011 - January 1, 2011Higher Secondary Certificate (HSC) in Humanities at Cox’s Bazar Govt. College
January 1, 2006 - January 1, 2006Secondary School Certificate (SSC) in Science at Cox’s Bazar Govt. Girl’s High School
January 1, 2004 - January 1, 2004Master’s in Cultural Encounter and Communication Studies at Roskilde University, Denmark
February 1, 2019 - December 31, 2020Master of Arts (M.A) at National University
January 11, 2030 - January 1, 2012Bachelor of Arts (B.A (Honors)) at National University
January 11, 2030 - January 1, 2011HSC in Humanities at Cox’s Bazar Govt. College
January 11, 2030 - January 1, 2006SSC in Science at Cox’s Bazar Govt. Girl’s High School
January 11, 2030 - January 1, 2004Crash course on News Presentation at JOBSA1
January 11, 2030 - October 7, 2025Master's in Cultural Encounter and Communication Studies at Roskilde University, Denmark
February 1, 2019 - December 1, 2020Master of Arts (M.A) at National University
January 1, 2012 - January 1, 2012Bachelor of Arts (B.A. Honours) at National University
January 1, 2011 - January 1, 2011HSC in Humanities at Cox’s Bazar Govt. College
January 1, 2006 - January 1, 2006SSC in Science at Cox’s Bazar Govt. Girl’s High School
January 1, 2004 - January 1, 2004Qualifications
Diploma in Computer Science
January 11, 2030 - September 1, 2025Crash course on News Presentation from JOBSA
January 11, 2030 - September 1, 2025Diploma in Computer Science
January 11, 2030 - October 7, 2025Diploma in Computer Science
January 11, 2030 - October 7, 2025Crash course on News Presentation
January 11, 2030 - October 7, 2025Diploma in Computer Science (6 months)
January 11, 2030 - January 3, 2026Industry Experience
Education, Non-Profit Organization, Professional Services, Media & Entertainment, Consumer Goods
Excellent at client dealing. Organaisational skills. Writing task management.
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