UH

Ulrike Homburg McKye

Available to hire

I am a goal-oriented management professional dedicated to achieving high levels of customer satisfaction and meeting aggressive business objectives.

About

I am a goal-oriented management professional dedicated to achieving high levels of customer satisfaction and meeting aggressive business objectives. With specialized knowledge in customer service, relations, and marketing, I consistently exceed expectations in the advertising and marketing field. I am passionate about leading teams, planning promotional events, and organizing services that drive success.

My experience spans operations directing, store management, and hands-on customer engagement. I excel at marketing event promotion, fundraising initiatives, volunteer coordination, and retail management. Through training, quality control, and innovative business strategies, I strive to maximize productivity and profitability while ensuring outstanding customer experiences.

  • 11 years' experience
  • Joined September 2025

Industry experience

  • Media & Entertainment
  • Retail

Work experience

Operations Director · Key II Music Ltd. - Midwest Region, Dallas TexasApr 2018 – Present · 8 yrs 8 mos

Responsible for marketing events for musicians including planning special promotional events. Managed fundraising activities for a mobile app program and scheduled and organized volunteer services to support operations.

Store Manager and Flagship Manager · Papyrus - Stonebriar Mall/Dallas Galleria/Willow Bend Mall, Dallas Ft. Worth areaMar 2018 – Sep 2025 · 7 yrs 7 mos

Managed several stores concurrently by scheduling staff efficiently. Selected advertising avenues to increase profits. Led training and monitored productivity, sales, satisfaction levels, and merchandising. Ensured quality control and customer service excellence, and handled accounts receivable and payable.

Manager and Level 3 Engraver · Things Remembered - NorthPark Mall/Dallas Galleria/Willow Bend Mall, Dallas Ft. Worth areaMay 2015 – Sep 2025 · 10 yrs 5 mos

Managed the store operations including merchandising and sales, with a specialty in designing and engraving metal and glass items. Provided training and monitored productivity, led sales meetings, and implemented marketing strategies. Delivered high-quality customer service to ensure 100% satisfaction. Oversaw promotional canvassing and financial processes including accounts receivable and payable.

Education

Associate Business & Accounting · Bad Nauheim Business College, Germany1990
High School Graduate · JFK Volksschule, Bad Vilbel, Germany1987

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