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I am a dedicated software developer and application support analyst with a solid background in computer science. Over the years, I have worked across various roles supporting application development, troubleshooting, and data manipulation. I thrive in Agile and Scrum environments and enjoy optimizing system performance and maintaining code repositories. I am passionate about continuous learning and applying my skills to resolve complex issues and improve system stability. With experience in full stack development, SQL, .NET technologies, and incident management, I bring a proactive approach to application support and software project management.…I am a dedicated software developer and application support analyst with a solid background in computer science. Over the years, I have worked across various roles supporting application development, troubleshooting, and data manipulation. I thrive in Agile and Scrum environments and enjoy optimizing system performance and maintaining code repositories. I am passionate about continuous learning and applying my skills to resolve complex issues and improve system stability. With experience in full stack development, SQL, .NET technologies, and incident management, I bring a proactive approach to application support and software project management.

Rumsha Shafee

Developer, Web Developer, Programmer, +2

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I am a dedicated software developer and application support analyst with a solid background in computer science. Over the years, I have worked across various roles supporting application development, troubleshooting, and data manipulation. I thrive in Agile and Scrum environments and enjoy optimizing system performance and maintaining code repositories. I am passionate about continuous learning and applying my skills to resolve complex issues and improve system stability. With experience in full stack development, SQL, .NET technologies, and incident management, I bring a proactive approach to application support and software project management.…I am a dedicated software developer and application support analyst with a solid background in computer science. Over the years, I have worked across various roles supporting application development, troubleshooting, and data manipulation. I thrive in Agile and Scrum environments and enjoy optimizing system performance and maintaining code repositories. I am passionate about continuous learning and applying my skills to resolve complex issues and improve system stability. With experience in full stack development, SQL, .NET technologies, and incident management, I bring a proactive approach to application support and software project management.

Available to hire

I am a dedicated software developer and application support analyst with a solid background in computer science. Over the years, I have worked across various roles supporting application development, troubleshooting, and data manipulation. I thrive in Agile and Scrum environments and enjoy optimizing system performance and maintaining code repositories.

I am passionate about continuous learning and applying my skills to resolve complex issues and improve system stability. With experience in full stack development, SQL, .NET technologies, and incident management, I bring a proactive approach to application support and software project management.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

IT Officer at Ghulam Faruque Group

November 1, 2020 - September 3, 2025

Developed and provided technical support for web and desktop applications using ASP.NET. Provided documentation and end-user technical assistance. Maintained Oracle Forms/Reports (6i/10g/11g) and performed complex PL/SQL database scripting and design.

Digital Media Manager (Freelance) at AbmaSoft

February 1, 2021 - September 3, 2025

Wrote technical content and managed blog materials for new product launches. Utilized HTML, CSS, JavaScript, and Bootstrap for web content management.

Software Developer at Contour Software Pvt. Ltd

April 1, 2023 - September 3, 2025

Supported and developed retail POS applications using C#, .NET, and SQL. Worked in Agile/Scrum environment enhancing product functionality. Optimized SQL queries for performance and maintained system logic documentation. Managed code repositories using Microsoft Team Foundation Server.

Application Support Analyst at Xplor Technologies (Payments)

May 1, 2025 - September 3, 2025

First escalation point for issues logged in the payments domain to resolve complex issues. Performed incident resolution, root cause analysis, and data manipulation tasks. Created SQL scripts for routine data operations, improving data integrity. Participated in non-call support roster providing timely incident resolution. Monitored critical payment process flows using Splunk Cloud, ensuring timely billing and identifying potential payment processing issues.

Software Development Intern at IBEX Global - TRG

June 1, 2018 - September 3, 2025

Assisted in developing applications using .Net MVC and Entity Framework.

Web Development Intern at Pakistan Civil Aviation Authority

March 1, 2018 - September 3, 2025

Developed a travel agency website using ASP.NET MVC.