I bring a strong academic background in Computer Information Systems and extensive practical experience in software, system development, system administration, and technical support. My expertise covers Microsoft products, operating systems, database management, and network administration, which I leverage to contribute effectively to the development and maintenance of IT operations. I am highly adaptable, organized, and focused on meeting deadlines while supporting both internal teams and external clients. With many years of experience in diverse environments—from healthcare to automotive sectors—I excel at independently managing tasks and leading teams. My skillset includes troubleshooting hardware and software issues, maintaining network infrastructure, and developing custom software solutions. I am passionate about continual learning and enjoy applying my skills in dynamic work settings where I can drive meaningful improvements.

Nael Altunesi

I bring a strong academic background in Computer Information Systems and extensive practical experience in software, system development, system administration, and technical support. My expertise covers Microsoft products, operating systems, database management, and network administration, which I leverage to contribute effectively to the development and maintenance of IT operations. I am highly adaptable, organized, and focused on meeting deadlines while supporting both internal teams and external clients. With many years of experience in diverse environments—from healthcare to automotive sectors—I excel at independently managing tasks and leading teams. My skillset includes troubleshooting hardware and software issues, maintaining network infrastructure, and developing custom software solutions. I am passionate about continual learning and enjoy applying my skills in dynamic work settings where I can drive meaningful improvements.

Available to hire

I bring a strong academic background in Computer Information Systems and extensive practical experience in software, system development, system administration, and technical support. My expertise covers Microsoft products, operating systems, database management, and network administration, which I leverage to contribute effectively to the development and maintenance of IT operations. I am highly adaptable, organized, and focused on meeting deadlines while supporting both internal teams and external clients.

With many years of experience in diverse environments—from healthcare to automotive sectors—I excel at independently managing tasks and leading teams. My skillset includes troubleshooting hardware and software issues, maintaining network infrastructure, and developing custom software solutions. I am passionate about continual learning and enjoy applying my skills in dynamic work settings where I can drive meaningful improvements.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
English
Advanced
Swedish
Advanced

Work Experience

Python utvecklare (under utbildning och praktik) at Titeko AB
January 1, 2025 - Present
Training and practical experience in Python development.
IT-Utvecklare (Robotic Process Automation) at Volvo Cars
December 31, 2020 - September 3, 2025
Developed and planned robotic programs through software platforms for procurement management within Volvo Cars.
IT-tekniker at Sahlgrenska universitetssjukhuset
December 31, 2020 - September 3, 2025
Installed and reinstalled healthcare systems on computers, updated and configured health systems, troubleshooted operating system issues, replaced graphics cards, and maintained software and operating systems on computers.
Supporttekniker at VGR - IT, Mölndal
December 31, 2018 - September 3, 2025
Provided technical support to VGR customers, reinstalled customer computers, installed software, and collaborated with colleagues to resolve various technical problems. Worked with Windows 7 and Windows 10 operating systems.
Databasadministratör och Webbutvecklare at Göteborgs Universitet, Institutionen för pedagogik och specialpedagogik
December 31, 2017 - September 3, 2025
Updated research project websites and supported researchers with research studies using SPSS.
Systemadministratör at Nationalekonomi ministeriet, Palestina
December 31, 2009 - September 3, 2025
Managed and maintained internal systems for the ministry department, working with hardware, troubleshooting, and Visual Basic programming.
Lärare och försäljare at Modern Electronic Co
December 31, 1995 - September 3, 2025
Taught computer knowledge in DOS and Windows 3.x at university level and sold computers for the company.
Kundservicemedarbetare at Sharjah Continental Hotel
December 31, 1992 - September 3, 2025
Provided customer service, marketing, and support for guests and companies. Assisted in organizing conferences and seminars with high-quality customer service.

Education

Kandidatexamen, Data- och Systemvetenskap at Al-Quds Universitet
January 1, 1996 - January 1, 2000
Systemutvecklare .NET at Lexicon, Göteborg
January 1, 2016 - January 1, 2016
Microsoft SharePoint specialization at Lexicon, Göteborg
January 1, 2015 - January 1, 2015

Qualifications

Svenska som andraspråk, SAS Grund och SAS 2
January 1, 2014 - January 1, 2014
Svenska för invandrare, SFI-D
January 1, 2013 - January 1, 2013

Industry Experience

Healthcare, Government, Education, Manufacturing, Software & Internet

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate