I am an adaptable and innovative problem solver experienced in the design, development, testing, and maintenance of software applications. I develop automation processes to resolve issues at all levels, driving customer engagement. I communicate effectively with stakeholders and successfully utilize organizational skills to meet deadlines and deliverables.I am able to shift priorities, solve technical problems creatively, and work well with cross-functional teams to deliver quality software solutions on time.

Elena Coleman

I am an adaptable and innovative problem solver experienced in the design, development, testing, and maintenance of software applications. I develop automation processes to resolve issues at all levels, driving customer engagement. I communicate effectively with stakeholders and successfully utilize organizational skills to meet deadlines and deliverables.I am able to shift priorities, solve technical problems creatively, and work well with cross-functional teams to deliver quality software solutions on time.

Available to hire

I am an adaptable and innovative problem solver experienced in the design, development, testing, and maintenance of software applications. I develop automation processes to resolve issues at all levels, driving customer engagement. I communicate effectively with stakeholders and successfully utilize organizational skills to meet deadlines and deliverables.I am able to shift priorities, solve technical problems creatively, and work well with cross-functional teams to deliver quality software solutions on time.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Software Engineer II at Dish Network
January 1, 2025 - September 3, 2025
Managed communication between different software programs on one platform including planning, monitoring, and reporting key projects from conception through implementation. Participated in team meetings, brainstorming, and code reviews for the Outbound Communication Services Email Design Team. Developed and tested In-App Messages for SlingTV, boosting user engagement by 11%. Enhanced email triggers and automation across the enterprise. Used Responsys and Knak to design and disseminate marketing and transactional emails. Scripted and analyzed test scenarios ensuring accuracy and relevance. Provided status updates and feedback to internal customers. Led development of microservices and APIs with Java and Spring Boot to optimize backend architecture and scalability. Bridged communication between business units to align projects with vision and requirements. Designed onboarding processes for new hires, including tool provisioning and training.
IT Developer at Madison Mutual Insurance Company
January 1, 2025 - Present
Contributed to new feature development, bug fixes, and system enhancements within the InsuranceNow platform. Responsible for full SDLC tasks including analysis, coding, deployments to QA environments, contractor training, and maintaining code quality standards. Designed and maintained features within Guidewire InsuranceNow to improve stability and functionality for insurance workflows. Deployed changes to QA environments and created code analysis reports to optimize performance and compliance. Mentored and trained new contractors to speed onboarding and improve efficiency. Collaborated with cross-functional teams to troubleshoot issues and deliver timely enhancements. Utilized Java, MySQL, XML, and InsuranceNow APIs to build scalable solutions supporting policy, billing, and claims processing.
Data Analyst Intern at Charter Communications
December 31, 2019 - September 3, 2025
Collaborated with Training, Curriculum Team, and Field Ops leadership. Developed proficiency in Tableau and Postgres supporting the business data analyst team. Created data presentations and assisted in database management. Delivered presentations to Spectrum VPs offering insights to optimize analyst workloads.

Education

Master of Science at Colorado Technical University
January 1, 2022 - December 31, 2023
Bachelor of Arts at Saint Louis University
January 1, 2017 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Financial Services, Telecommunications, Media & Entertainment, Professional Services