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I am a seasoned community and social media manager with extensive experience in content management, community outreach, and social media implementation. I have a proven track record of driving engagement and growth, specializing in hosting virtual events and managing paid social media campaigns. Over the years, I've demonstrated success in increasing organic reach and impressions. I have worked extensively with major organizations such as Microsoft and have led community growth from one million to over seven million monthly views. My skills also include managing forums and blogs, stakeholder collaboration, and change management during platform upgrades.…I am a seasoned community and social media manager with extensive experience in content management, community outreach, and social media implementation. I have a proven track record of driving engagement and growth, specializing in hosting virtual events and managing paid social media campaigns. Over the years, I've demonstrated success in increasing organic reach and impressions. I have worked extensively with major organizations such as Microsoft and have led community growth from one million to over seven million monthly views. My skills also include managing forums and blogs, stakeholder collaboration, and change management during platform upgrades.

Eric S. Starker

Community Manager, Content Producer, Social Media Manager, +2

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I am a seasoned community and social media manager with extensive experience in content management, community outreach, and social media implementation. I have a proven track record of driving engagement and growth, specializing in hosting virtual events and managing paid social media campaigns. Over the years, I've demonstrated success in increasing organic reach and impressions. I have worked extensively with major organizations such as Microsoft and have led community growth from one million to over seven million monthly views. My skills also include managing forums and blogs, stakeholder collaboration, and change management during platform upgrades.…I am a seasoned community and social media manager with extensive experience in content management, community outreach, and social media implementation. I have a proven track record of driving engagement and growth, specializing in hosting virtual events and managing paid social media campaigns. Over the years, I've demonstrated success in increasing organic reach and impressions. I have worked extensively with major organizations such as Microsoft and have led community growth from one million to over seven million monthly views. My skills also include managing forums and blogs, stakeholder collaboration, and change management during platform upgrades.

Available to hire

I am a seasoned community and social media manager with extensive experience in content management, community outreach, and social media implementation. I have a proven track record of driving engagement and growth, specializing in hosting virtual events and managing paid social media campaigns. Over the years, I’ve demonstrated success in increasing organic reach and impressions.

I have worked extensively with major organizations such as Microsoft and have led community growth from one million to over seven million monthly views. My skills also include managing forums and blogs, stakeholder collaboration, and change management during platform upgrades.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Community Manager at Microsoft (Contracted through Indigo Slate / Zensar)

January 31, 2025 - September 3, 2025

Managed the Microsoft Tech Community on the Khoros software platform, focusing on Azure + AI product areas. Led community growth from one million to over seven million monthly views in eight years. Staffed booths at tech conferences in Europe & Asia to promote registration and membership. Hosted virtual events including management of logistics, amplification, and analytics. Amplified content on multiple Twitter/X and Facebook handles focusing on organic social with some paid campaigns. Managed and moderated forums and blogs, assisted stakeholders in community best practices, and provided change management during a platform upgrade.

Social Media / Community Manager at Rational Interaction (Contracted through Aquent / Vitamin T)

July 31, 2016 - September 3, 2025

Handled social media management for various clients as part of Microsoft's Go To Market program. Managed paid social media campaigns on Facebook, LinkedIn, and Twitter. Compiled end-of-campaign reports including data and insights.

Social Media Marketing Specialist at Microsoft (Contracted through Redtech)

April 30, 2016 - September 3, 2025

Assessed and made recommendations for social media for the Digital Operations Capabilities team. Interviewed key players, surveyed team members, and developed strategy and playbook deliverables.

Community Manager, Orbyt Play at Gnet Agency (Remote)

February 28, 2016 - September 3, 2025

Assisted in planning overall strategy and marketing for virtual independent games festival, Orbyt Play. Built a social media plan and editorial calendar with regular posts including live event and post-event analytics. Grew followers organically to 778 with 869K impressions on tweets.

Social Media Manager at N2Q Consulting

January 31, 2016 - September 3, 2025

Researched, planned, and executed organic and paid social media campaigns for clients primarily Rightside and eNom. Created content and provided detailed analytics.

Social Marketing Coordinator at Radarworks

August 31, 2015 - September 3, 2025

Provided social media copywriting and analytics primarily for Acer and Amazon Kindle Publishing, and other clients including Frederick Goldman, Discover, and LA Sparks. Created and managed editorial calendars, reporting with Radian6, influencer research with Traackr, case studies, blog sourcing with Buzzsumo, tweet chats, and oversight of intern projects.