Thalia Mendoza
I’m a health professional with a passion for interpretation, translation, writing, research, and customer service. My deep inclination for improvement and creativity makes me open to all topics and projects.
About
I’m a health professional with a passion for interpretation, translation, writing, research, and customer service. My deep inclination for improvement and creativity makes me open to all topics and projects. I’m always open to learning new skills and strategies to guarantee the success of any project.
I bring professional experience in providing accurate and impartial medical interpretation between Spanish and English speakers, as well as customer service and sales expertise. Adaptable and detail-oriented, I am committed to delivering quality communication and support across various responsibilities.
- 2 years' experience
- Joined September 2025
Skills· 1
Languages
- Spanish; CastilianFluent
- EnglishAdvanced
Industry experience
- Healthcare
- Professional Services
- Retail
- Telecommunications
Work experience
Communicate the value proposition of the company's products. Qualify leads and identify potential clients interested in the offerings. Conduct outbound cold calls to prospective clients. Handle transactions related to sales, payments, and shipping. Maintain accurate records of interactions and appointments in the company's CRM system.
Address questions and queries regarding the company's services. Provide technical troubleshooting, make follow-up calls, schedule appointments for the sales team with qualified prospects. Maintain accurate records of interactions and appointments in the company's CRM system.
Answer calls in a professional manner. Provide accurate and impartial interpretation services during medical consultations, explaining medical terminology, procedures, instructions, and information between Spanish-speaking patients and English-speaking healthcare professionals, while maintaining confidentiality and ethical standards. Communicate and report to the team leader.
Education
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