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I am an IT professional with a degree in Informatics Engineering, specializing in network troubleshooting, system administration, and cybersecurity. I am skilled in tools like The Dude and Wireshark, and I efficiently manage IT infrastructure including CCTV, email systems, and hardware. I thrive in fast-paced, multicultural environments. I am eager to bring my technical expertise and problem-solving skills to an innovative international company, where I can contribute to maintaining and optimizing IT systems to ensure operational stability and security.…I am an IT professional with a degree in Informatics Engineering, specializing in network troubleshooting, system administration, and cybersecurity. I am skilled in tools like The Dude and Wireshark, and I efficiently manage IT infrastructure including CCTV, email systems, and hardware. I thrive in fast-paced, multicultural environments. I am eager to bring my technical expertise and problem-solving skills to an innovative international company, where I can contribute to maintaining and optimizing IT systems to ensure operational stability and security.

Rizky Maulana

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I am an IT professional with a degree in Informatics Engineering, specializing in network troubleshooting, system administration, and cybersecurity. I am skilled in tools like The Dude and Wireshark, and I efficiently manage IT infrastructure including CCTV, email systems, and hardware. I thrive in fast-paced, multicultural environments. I am eager to bring my technical expertise and problem-solving skills to an innovative international company, where I can contribute to maintaining and optimizing IT systems to ensure operational stability and security.…I am an IT professional with a degree in Informatics Engineering, specializing in network troubleshooting, system administration, and cybersecurity. I am skilled in tools like The Dude and Wireshark, and I efficiently manage IT infrastructure including CCTV, email systems, and hardware. I thrive in fast-paced, multicultural environments. I am eager to bring my technical expertise and problem-solving skills to an innovative international company, where I can contribute to maintaining and optimizing IT systems to ensure operational stability and security.

Available to hire

I am an IT professional with a degree in Informatics Engineering, specializing in network troubleshooting, system administration, and cybersecurity. I am skilled in tools like The Dude and Wireshark, and I efficiently manage IT infrastructure including CCTV, email systems, and hardware. I thrive in fast-paced, multicultural environments.

I am eager to bring my technical expertise and problem-solving skills to an innovative international company, where I can contribute to maintaining and optimizing IT systems to ensure operational stability and security.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT Helpdesk at PT. Samudra Kilat Indonesia

February 1, 2025 - Present

Monitored network using The Dude to ensure client connection stability and proactively detect disruptions. Handled and resolved client network issues by performing technical fixes. Performed email troubleshooting via Cloudmatika, including whitelist/blacklist management and released blocked emails. Provided prompt solutions to client complaints regarding network and email issues to ensure uninterrupted service.

IT Helpdesk at PT. Samudra Kilat Indonesia

February 1, 2025 - Present

Monitor network stability using The Dude and proactively detect disruptions. Handle and resolve client network issues, perform email troubleshooting via Cloudmatika including whitelist/blacklist management, and promptly address client complaints related to network and email to ensure uninterrupted services.

Magang IT Staff at PT. Mitra Raharjatama

March 31, 2024 - September 3, 2025

Installed network cables to support IT infrastructure across multiple locations, ensuring stable and efficient connectivity. Installed and configured CCTV systems connected to surveillance monitors, ensuring optimal security operations. Performed routine maintenance on devices such as CCTV, PCs, and monitors to guarantee smooth daily operations. Replaced hard disks in malfunctioning devices and performed important data backups to prevent information loss.

IT at PT. Mitra Raharjatama

March 1, 2024 - September 3, 2025

Installed network cabling to support IT infrastructure across multiple locations, ensuring stable and efficient connectivity. Installed and configured CCTV systems with surveillance monitor integration for optimal security performance. Performed routine maintenance on devices such as CCTV, PCs, and monitors to ensure smooth daily operations. Replaced faulty hard drives and performed critical data backups to prevent information loss.

IT at PT. Mitra Raharjatama

March 1, 2024 - September 3, 2025

Installed network cabling for IT infrastructure across multiple locations to ensure stable connectivity. Installed and configured CCTV systems with surveillance monitor integration. Performed routine maintenance on devices including CCTV, PCs, and monitors. Replaced faulty hard drives and performed critical data backups to prevent information loss.

Magang IT Support at CV. Satria Citra Berkarya

February 28, 2023 - September 3, 2025

Developed backend systems for radar and robot projects using C++, increasing detection accuracy by 25%. Implemented systematic regular maintenance that reduced hardware failure rates. Resolved over 10 IT support tickets with an average response time of less than 2 hours.

IT Support Intern at CV. Satria Citra Berkarya

February 1, 2023 - September 3, 2025

Developed radar system and robot backend using C++, improving detection accuracy by 25%. Implemented a preventive maintenance system that reduced hardware failure rates. Resolved over 10 IT support tickets with an average response time under 2 hours, maintaining high customer satisfaction.

IT Support Intern at CV. Satria Citra Berkarya

February 1, 2023 - September 3, 2025

Developed radar system and robot backend using C++ improving detection accuracy by 25%. Implemented a preventive maintenance system reducing hardware failure rates. Resolved over 10 IT support tickets averaging under 2 hours response time maintaining high customer satisfaction.