I am a bilingual Spanish-speaking Data Operations Analyst with extensive experience in audio and text annotation for AI/ML datasets. I specialize in accurate labeling, transcription, and evaluation of multilingual content, working meticulously to meet strict guidelines. I am highly reliable and proficient in English, which makes team collaboration seamless. I thrive in remote and flexible work environments. My professional background ranges from quality assurance and root cause analysis to leading adversarial testing and safety evaluations of AI models. I am passionate about AI safety and ethical standards and continuously strive to improve annotation strategies, workflows, and AI moderation processes. I also bring mentoring experience and enjoy collaborating with cross-functional teams to drive process improvements and risk assessments.

Damaris Dieguez

I am a bilingual Spanish-speaking Data Operations Analyst with extensive experience in audio and text annotation for AI/ML datasets. I specialize in accurate labeling, transcription, and evaluation of multilingual content, working meticulously to meet strict guidelines. I am highly reliable and proficient in English, which makes team collaboration seamless. I thrive in remote and flexible work environments. My professional background ranges from quality assurance and root cause analysis to leading adversarial testing and safety evaluations of AI models. I am passionate about AI safety and ethical standards and continuously strive to improve annotation strategies, workflows, and AI moderation processes. I also bring mentoring experience and enjoy collaborating with cross-functional teams to drive process improvements and risk assessments.

Available to hire

I am a bilingual Spanish-speaking Data Operations Analyst with extensive experience in audio and text annotation for AI/ML datasets. I specialize in accurate labeling, transcription, and evaluation of multilingual content, working meticulously to meet strict guidelines. I am highly reliable and proficient in English, which makes team collaboration seamless. I thrive in remote and flexible work environments.

My professional background ranges from quality assurance and root cause analysis to leading adversarial testing and safety evaluations of AI models. I am passionate about AI safety and ethical standards and continuously strive to improve annotation strategies, workflows, and AI moderation processes. I also bring mentoring experience and enjoy collaborating with cross-functional teams to drive process improvements and risk assessments.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Quality Assurance Analyst at Accenture
January 31, 2023 - September 4, 2025
Led root cause analysis and quality assurance processes reducing critical incidents by 40%, achieving 95%+ compliance benchmarks. Collaborated with SMEs, Product, and Engineering teams to identify risk patterns and improve processes. Developed data-driven insights using Tableau and SQL influencing international AI safety initiatives. Mentored global QA teams standardizing risk assessment protocols and trust & safety procedures.
Quality Assurance Analyst at ACCENTURE
January 31, 2023 - September 4, 2025
Led root cause analysis and quality assurance processes that reduced critical incidents by 40% while achieving over 95% compliance benchmarks. Collaborated with cross-functional teams (SMEs, Product, Engineering) to identify risk patterns, improve processes, and enhance SLA adherence. Developed data-driven insights using Tableau and SQL to influence international AI safety and risk mitigation initiatives. Mentored global QA teams and standardized risk assessment protocols and trust & safety procedures.

Education

Associate of Applied Science at Austin Community College
January 11, 2030 - May 1, 2023
Diploma of Professional Actress at Art and Comedy Center “Gonzalo Correa”
January 11, 2030 - August 1, 2009
Associate of Applied Science: Computer Information Technology – Computer Programming - Software Testing Specialization at Austin Community College, Austin TX
January 11, 2030 - May 1, 2023
3 Years Diploma of Professional Actress at Art and Comedy Center “Gonzalo Correa”, Mexico City, Mexico
January 11, 2030 - August 1, 2009

Qualifications

Certified Software Tester, ISTQB Foundation Level (CTFL)
February 1, 2023 - September 4, 2025
Certified Software Tester, ISTQB Foundation Level (CTFL)
February 1, 2023 - September 4, 2025

Industry Experience

Software & Internet, Professional Services, Computers & Electronics