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I am a multilingual communicator with over 10 years of experience in education, customer-facing roles, and content creation across Europe and Latin America. I bring strong interpersonal skills, adaptability, and a user-first mindset to all my work. Passionate about helping people, solving problems, and creating accessible, inclusive experiences in both digital and human settings.…

Luis Innamattana

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I am a multilingual communicator with over 10 years of experience in education, customer-facing roles, and content creation across Europe and Latin America. I bring strong interpersonal skills, adaptability, and a user-first mindset to all my work. Passionate about helping people, solving problems, and creating accessible, inclusive experiences in both digital and human settings.…

Available to hire

I am a multilingual communicator with over 10 years of experience in education, customer-facing roles, and content creation across Europe and Latin America. I bring strong interpersonal skills, adaptability, and a user-first mindset to all my work.
Passionate about helping people, solving problems, and creating accessible, inclusive experiences in both digital and human settings.

Skills

Canva

CRM

Experience Level

Canva

Intermediate

CRM

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

German

Intermediate

Work Experience

Freelance Language Instructor & Language Consultant at Self-Employed

April 1, 2019 - Present

Developed bilingual lesson plans and study materials for varied age groups and needs. Proofread, translated, and localized educational content for clarity and tone. Provided tailored support for students preparing for exams, often troubleshooting tech/tools used in online lessons.

Customer-Facing Roles – Hospitality, Childcare & Education at Various locations (Copenhagen, Gothenburg, Port Douglas, Berlin)

December 31, 2023 - September 4, 2025

Worked in fast-paced service environments requiring quick thinking and high emotional intelligence. Built trusting relationships with clients (families, parents, customers, students). Handled conflict resolution, feedback, and multitasking under pressure. Maintained professionalism and care in multicultural, dynamic teams.

Workshop Facilitator at Bartleby & Co Bookstore, Kubi17 Kulturzentrum Berlin

April 1, 2023 - Present

Led workshops for kids and teens, tailoring activities to diverse needs. Managed group dynamics, communication, and feedback loops effectively. Organized logistics and communication with parents and center staff.