I'm currently residing in Abu Dhabi. I studied a diploma in IMFNDC Company and completed it on 2022-02-28. I make daily calls to promote Egypt Business Guide products, persuading companies to join the website and creating business communication between clients. I have experience following up with clients interested in real estate and assisting them in selling units. I have also worked in several marketing and customer service roles, including telemarketing at Al Husseiny Group and customer service at Orange Company. I have skills in social media moderation, content creation, social media analytics and strategy, Facebook and Instagram ads, and video content creation on various platforms such as TikTok. I am continuously improving my skills through courses and self-study in digital marketing and social media specialization.

Nourhan Mamdouh

I'm currently residing in Abu Dhabi. I studied a diploma in IMFNDC Company and completed it on 2022-02-28. I make daily calls to promote Egypt Business Guide products, persuading companies to join the website and creating business communication between clients. I have experience following up with clients interested in real estate and assisting them in selling units. I have also worked in several marketing and customer service roles, including telemarketing at Al Husseiny Group and customer service at Orange Company. I have skills in social media moderation, content creation, social media analytics and strategy, Facebook and Instagram ads, and video content creation on various platforms such as TikTok. I am continuously improving my skills through courses and self-study in digital marketing and social media specialization.

Available to hire

I’m currently residing in Abu Dhabi. I studied a diploma in IMFNDC Company and completed it on 2022-02-28. I make daily calls to promote Egypt Business Guide products, persuading companies to join the website and creating business communication between clients. I have experience following up with clients interested in real estate and assisting them in selling units.

I have also worked in several marketing and customer service roles, including telemarketing at Al Husseiny Group and customer service at Orange Company. I have skills in social media moderation, content creation, social media analytics and strategy, Facebook and Instagram ads, and video content creation on various platforms such as TikTok. I am continuously improving my skills through courses and self-study in digital marketing and social media specialization.

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Language

Arabic
Fluent
English
Intermediate

Work Experience

Telemarketer at IMFNDC Company
February 28, 2022 - September 4, 2025
Made daily calls to view Egypt Business Guide products and persuaded companies to join the website. Followed up with clients to provide communication channels and create business between companies. Assisted clients interested in real estate or selling units.
Marketer at Strategy Home Company
January 1, 2019 - Present
Responsible for telemarketing and client follow-up to provide means of communication between companies and to create business opportunities.
Customer Service at Orange Company
August 1, 2018 - Present
Handled customer service responsibilities.
Customer Service at Orange Company
August 1, 2018 - Present
Provided customer service, helped in solving client problems, and supported social media analytics and strategy.
Telemarketing at Al Husseiny Group
June 1, 2016 - Present
Helped customers to activate services online and solved problems for them.
Telemarketer at El Husseiny Group
June 1, 2016 - Present
Made daily calls to help customers with line activation and problem solving.

Education

Faculty of Arts Department of Sociology at Ain Shams University
January 1, 2011 - January 1, 2015
Diploma at IMFNDC Company
January 11, 2030 - February 28, 2022
Social Media Specialist Diploma (Facebook & Instagram) at IMFNDAin Shams University
January 11, 2030 - September 4, 2025
Course in Digital Marketing at Yasa at Maadi
January 11, 2030 - September 4, 2025
English Course at British Council
January 11, 2030 - September 4, 2025
Bachelor of Arts, Sociology at Ain Shams University
January 1, 2011 - January 1, 2015

Qualifications

Diploma
January 11, 2030 - February 28, 2022
Course in Digital Marketing
January 11, 2030 - September 4, 2025
Course in English
January 11, 2030 - September 4, 2025

Industry Experience

Real Estate & Construction, Media & Entertainment, Professional Services, Telecommunications, Healthcare, Retail