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I am Marcus Bodzioch, a versatile professional with a strong background in software engineering, audio production, and financial services. I actively produce and release music under the artist name Ozilate, utilizing a wide array of digital audio workstations, synthesis techniques, mixing, and mastering. My technical expertise spans programming languages like Java and C++, and I have hands-on experience in digital signal processing and FPGA programming. Alongside my creative pursuits, I have extensive experience providing technical support in IT environments, specializing in both Windows and macOS platforms, with a keen focus on customer satisfaction and problem resolution. My career also includes financial roles such as Licensed Mortgage Analyst and Investment Advisor, where I helped clients optimize their financial health and investment portfolios. I am currently advancing my education in software engineering to strengthen my technical capabilities further.…I am Marcus Bodzioch, a versatile professional with a strong background in software engineering, audio production, and financial services. I actively produce and release music under the artist name Ozilate, utilizing a wide array of digital audio workstations, synthesis techniques, mixing, and mastering. My technical expertise spans programming languages like Java and C++, and I have hands-on experience in digital signal processing and FPGA programming. Alongside my creative pursuits, I have extensive experience providing technical support in IT environments, specializing in both Windows and macOS platforms, with a keen focus on customer satisfaction and problem resolution. My career also includes financial roles such as Licensed Mortgage Analyst and Investment Advisor, where I helped clients optimize their financial health and investment portfolios. I am currently advancing my education in software engineering to strengthen my technical capabilities further.

Marcus Bodzioch

Music Producer, Mixing Engineer, Audio Engineer, +1

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I am Marcus Bodzioch, a versatile professional with a strong background in software engineering, audio production, and financial services. I actively produce and release music under the artist name Ozilate, utilizing a wide array of digital audio workstations, synthesis techniques, mixing, and mastering. My technical expertise spans programming languages like Java and C++, and I have hands-on experience in digital signal processing and FPGA programming. Alongside my creative pursuits, I have extensive experience providing technical support in IT environments, specializing in both Windows and macOS platforms, with a keen focus on customer satisfaction and problem resolution. My career also includes financial roles such as Licensed Mortgage Analyst and Investment Advisor, where I helped clients optimize their financial health and investment portfolios. I am currently advancing my education in software engineering to strengthen my technical capabilities further.…I am Marcus Bodzioch, a versatile professional with a strong background in software engineering, audio production, and financial services. I actively produce and release music under the artist name Ozilate, utilizing a wide array of digital audio workstations, synthesis techniques, mixing, and mastering. My technical expertise spans programming languages like Java and C++, and I have hands-on experience in digital signal processing and FPGA programming. Alongside my creative pursuits, I have extensive experience providing technical support in IT environments, specializing in both Windows and macOS platforms, with a keen focus on customer satisfaction and problem resolution. My career also includes financial roles such as Licensed Mortgage Analyst and Investment Advisor, where I helped clients optimize their financial health and investment portfolios. I am currently advancing my education in software engineering to strengthen my technical capabilities further.

Available to hire

I am Marcus Bodzioch, a versatile professional with a strong background in software engineering, audio production, and financial services. I actively produce and release music under the artist name Ozilate, utilizing a wide array of digital audio workstations, synthesis techniques, mixing, and mastering. My technical expertise spans programming languages like Java and C++, and I have hands-on experience in digital signal processing and FPGA programming.

Alongside my creative pursuits, I have extensive experience providing technical support in IT environments, specializing in both Windows and macOS platforms, with a keen focus on customer satisfaction and problem resolution. My career also includes financial roles such as Licensed Mortgage Analyst and Investment Advisor, where I helped clients optimize their financial health and investment portfolios. I am currently advancing my education in software engineering to strengthen my technical capabilities further.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Javanese

Advanced

Work Experience

IT Service Desk Analyst at Oxford Solutions

January 1, 2024 - September 4, 2025

Provided remote technical support for Windows and macOS to college personnel with a focus on customer satisfaction and quickly resolving issues. Supported various software such as Microsoft Office 365, Blackboard LMS, Respondus Lockdown Browser, Examity, Panopto, and Zoom. Tested and helped implement new tools like password reset systems and Access databases. Managed account creation and support for the Ellucian Colleague ERP system, utilizing Freshservice ticketing and Webex to maintain effective remote team communication.

Level 2 Help Desk Analyst at Oxford Solutions

December 31, 2020 - September 4, 2025

Served as the main point of contact for technical issues, specializing in problem resolution for Windows and macOS devices. Utilized VMware Horizon, Windows Remote Desktop, Cyberark, Cisco Finesse, Active Directory, and Windows Server to resolve complex issues. Conducted virtual and physical troubleshooting on store registers, servers, routers, and mobile devices. Managed technical issue workflow using Jira ticketing system effectively.

Licensed Mortgage Analyst at Reliance First Capital

December 31, 2019 - September 4, 2025

Acquired business by applying mortgage analysis to optimize clients' financial health. Restructured credit arrangements using federal mortgage guidelines to meet clients' financial needs. Worked effectively both individually and within team objectives and incentives.

Investment Advisor at PNC Bank & Investments

December 31, 2018 - September 4, 2025

Provided consultative investment advice to individuals and businesses to help them achieve their financial goals. Constructed investment portfolios based on product menus and firm guidance. Conducted financial plan presentations and maintained ongoing client relationships with account reviews to ensure objectives and performance were met.