Available to hire
Hi, I’m Michelle Pledger. I bring extensive experience in social media management, content creation, and digital marketing across diverse industries. I have a track record of growing engagement, crafting on-brand content, and driving measurable results for organizations by analyzing campaigns and optimizing multi-platform presence.
Nice to meet you—I’m passionate about storytelling, data-driven marketing, and building strong client relationships. I thrive in collaborative environments and enjoy turning insights into creative campaigns that boost brand visibility and revenue.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Account Manager at VCC Janitorial Supply
March 1, 2007 - PresentRecognized as the top sales representative for achieving a record $1.8 million in total sales with a 12.5% year-over-year increase. Skilled in cold calling and closing deals, resulting in acquiring previously untapped accounts. Managed a large portfolio of key accounts including school districts, government agencies, and city, parish, and state bid accounts. Maintained exceptional long-term client relationships for over 17 years through steadfast customer service, relationship building, and effective account management. Developed and taught product-familiarization classes for company employees, including creating charts, safety sheets, product information, and hands-on demonstrations.
Contracted Paid Media Specialist at Freelance (Various Clients)
March 1, 2015 - PresentPerformed freelance projects providing strategic social media and digital marketing services for multiple clients. Initiated and managed VCC Janitorial Supply's first Facebook presence, growing the follower base to over 1.3K. Established and oversaw social media presence for Speed Brite on Facebook and Instagram, building an engaged community. Developed and executed social media strategies for ThaiJapanese Kitchen, increasing followers to over 1.8K and managing Google information to improve online visibility. Launched and managed ThaiJapanAsian Market social media channels, growing followers to over 1.3K and handling Google Business Profile to boost local search presence. Managed OneChiro's Facebook account focusing on consistent content and community engagement. Provided comprehensive digital management for four medical and recovery clinics, handling social media accounts and optimizing Google Business profiles. Currently managing social media accounts for Louisiana Association on Com
Account Manager at VCC Janitorial Supply
March 1, 2007 - PresentTop sales representative recognized for achieving a record $1.8M in total sales, a 12.5% YoY increase. Managed a large portfolio of key accounts including school districts, government agencies, and city, parish, and state bid accounts. Maintained exceptional long-term relationships, retaining key accounts for over 17 years through focused customer service, relationship building, and effective account management.
Contracted Paid Media Specialist at Freelance - Paid Media & Social Media Marketing
March 1, 2015 - PresentA collection of freelance projects undertaken to provide strategic social media and digital marketing services for clients across various sectors.
Social Media Manager at VCC Janitorial Supply
December 1, 2018 - September 16, 2025Initiated and managed the company's first Facebook presence, successfully growing the follower base to over 1.3K.
Social Media Manager at Speed Brite
July 1, 2024 - September 16, 2025Established and oversaw the brand's social media presence on Facebook and Instagram, building an engaged community.
Social Media Manager at Thai Japanese Kitchen
April 1, 2025 - September 16, 2025Developed and executed a social media strategy, increasing followers to over 1.8K and managing Google Information to improve online visibility.
Social Media Manager at Thai Japanese Asian Market
April 1, 2025 - September 16, 2025Launched and managed social media channels, growing followers to over 1.3K while handling Google Business Profile information to boost local search presence.
Social Media Manager at OneChiro
August 1, 2022 - September 16, 2025Managed the brand's Facebook account, focusing on consistent content and community engagement.
Social Media Manager at Claiborne Family Medical, Butler Abshire Clinic, Homer Medical Clinic & Claiborne Addiction Recovery
October 1, 2023 - September 16, 2025Provided comprehensive digital management for a portfolio of four medical and recovery clinics, handling social media accounts and optimizing Google Business profiles to improve local search presence.
Social Media Manager at Louisiana Association on Compulsive Gambling (LACG) & Center for Recovery (CORE)
April 1, 2025 - PresentCurrently managing social media accounts for two key clients, focusing on community outreach and brand development in the recovery and wellness sector.
Account Manager at VCC Janitorial Supply
March 1, 2007 - PresentRecognized as the top sales representative, driving $1.8 million in total sales (12.5% YoY growth). Managed a large portfolio of key accounts, including school districts and government bid accounts. Built exceptional long-term client relationships through proactive service, relationship management, and strategic account planning.
Facebook Presence Lead at VCC Janitorial Supply
December 31, 2018 - September 16, 2025Initiated and managed the company’s first Facebook presence, successfully growing the follower base to over 1,300 and laying the groundwork for ongoing social media engagement.
Freelance / Contracted Paid Media Specialist at Freelance / Self-Employed
March 1, 2015 - PresentA collection of freelance projects providing strategic social media and digital marketing services for a portfolio of clients.
Social Media Manager at OneChiro
August 1, 2022 - September 16, 2025Managed the brand’s Facebook account with a focus on consistent content and community engagement.
Digital Marketing Manager at Claiborne Family Medical, Butler</n> Abshire Clinic, Homer Medical Clinic, Claiborne Addiction Recovery
October 1, 2023 - September 16, 2025Provided comprehensive digital management for a portfolio of four medical and recovery clinics, handling social media accounts and optimizing Google Business profiles to improve local search presence.
Social Media Manager at Speed Bite
July 1, 2024 - September 16, 2025Established and oversaw the brand’s social media presence on Facebook and Instagram, building an engaged community.
Social Media Manager at Thai Japanese Kitchen
April 1, 2025 - September 16, 2025Developed and executed a social media strategy, increasing followers to over 1.8K and managing Google information to improve online visibility.
Social Media Manager at Thai Japanese Asian Market
April 1, 2025 - September 16, 2025Launched and managed social media channels, growing followers to over 1.3K while also handling Google Business Profile information to boost local search presence.
Social Media Manager at Louisiana Association on Compulsive Gambling (LACG) & Center of Recovery (CO RE)
April 1, 2025 - PresentCurrently managing social media accounts for two key clients, focusing on community outreach and brand development in the recovery and wellness sector.
Social Media Manager at Center of Recovery (CO RE)
June 1, 2025 - PresentCurrently managing social media accounts focusing on community outreach and brand development in the recovery and wellness sector.
Account Manager at VCC Janitorial Supply
March 1, 2007 - PresentShattered sales records by generating a record $1.8 million in total sales, a 12.5% increase year-over-year. Cultivated and managed a vast portfolio of key accounts, including school districts and government agencies, by leveraging strategic cold calling and a high close rate. Forged and maintained exceptional client relationships for over 17 years, serving as a trusted partner and consultant. Developed and led comprehensive product training sessions for employees, which strengthened client relationships and enhanced account loyalty.
Paid Media Specialist at Freelance Projects
March 1, 2015 - PresentSpearheaded the initial social media presence for multiple brands, including VCC Janitorial Supply, ThaiJapanese Kitchen, and ThaiJap Asian Market. Rapidly grew social media follower bases to over 1.8K on Facebook and Instagram through targeted content and community engagement. Optimized Google Business Profiles for several businesses, significantly improving their local search presence and online visibility. Managed social media accounts for a portfolio of four medical and recovery clinics, creating a cohesive brand voice across all platforms.
Account Manager at VCC Janitorial Supply
March 1, 2007 - PresentRecognized as the top sales representative for achieving a record $1.8M in total sales, a 12.5% year-over-year increase. Drove success through a strong cold-calling aptitude and a high close rate, leading to the acquisition of accounts previously untapped by the sales team. Managed a large portfolio of key accounts, including school districts, government agencies, and city, parish, and state bid accounts. Maintained exceptional long-term client relationships, retaining key accounts for over 17 years through a steady focus on customer service, relationship building, and effective account management. Developed product-familyization training for company employees, providing comprehensive charts, safety sheets, and hands-on demonstrations.
Paid Media Specialist at Freelance / Contracted
March 1, 2015 - PresentCollected a portfolio of freelance projects undertaken to provide strategic social media and digital marketing services.
Social Media Manager at VCC Janitorial Supply
December 20, 2018 - September 16, 2025Initiated and managed the company’s first Facebook presence, successfully growing the follower base to over 1.3K.
Social Media Manager at Speed Brite
July 20, 2024 - September 16, 2025Established and oversaw the brand's social media presence on both Facebook and Instagram, building an engaged community.
Social Media Manager at Thai Japanese Kitchen
April 1, 2025 - September 16, 2025Developed and executed a social media strategy, increasing followers to over 1.8K and managing Google information to improve online visibility.
Social Media Manager at Thai Japan Asian Market
April 1, 2025 - September 16, 2025Launched and managed social media channels, growing the follower base to over 1.3K while handling Google Business Profile information to boost local search presence.
Social Media Manager at OneChiro
August 31, 2022 - September 16, 2025Managed the brand's Facebook account, focusing on consistent content and community engagement.
Social Media Manager at Claiborne Family Medical; Butler-Homer Clinics; Claiborne Addiction Recovery
October 31, 2023 - September 16, 2025Provided comprehensive digital management for a portfolio of four medical and recovery clinics, handling social media accounts and optimizing Google Business profiles to improve local search presence.
Social Media Manager at Louisiana Association on Compulsive Gambling (LACG)
April 1, 2025 - PresentCurrently managing social media accounts for two key clients, focusing on community outreach and brand development in the recovery and wellness sector.
Social Media Content Creator Manager at Louisiana Association on Compulsive Gambling
April 1, 2025 - November 18, 2025Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at 988 Suicide Helpline
April 1, 2025 - November 18, 2025Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at TUBBS Hardware Gifts
January 1, 2025 - November 18, 2025Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at Thai Asian Market
April 1, 2025 - April 1, 2025Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at Claiborne Medical
October 1, 2023 - October 1, 2023Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at Thai Japanese Market
April 1, 2025 - April 1, 2025Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at OneChiro
August 1, 2022 - August 1, 2022Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Social Media Content Creator Manager at SpeedBrite Super Laundromat
July 1, 2024 - July 1, 2024Manages multi-platform social media, drives engagement, analyzes campaigns, creates content, and maintains website pages.
Director of Marketing at VCC Janitorial Supply
December 1, 2018 - December 1, 2018Led marketing initiatives boosting brand visibility, enhancing customer engagement, and driving sales growth. Launched and grew the company’s Facebook presence to 1.3K followers, and established the initial social media strategy.
Account Manager at VCC Janitorial Supply
May 1, 2007 - November 18, 2025Led sales efforts, achieving 1.9M in sales, enhancing client satisfaction and retention. Managed diverse accounts and expanded market reach.
Account Manager at VCC Janitorial Supply
September 1, 2025 - September 1, 2025Led sales efforts, achieving 1.9M in sales, enhanced client satisfaction and retention, expanded market reach by securing new accounts, and coached teams through product training.
Education
Bachelor's Degree at Louisiana State University Shreveport
January 11, 2030 - January 1, 1998Bachelor's Degree at Louisiana State University Shreveport
January 11, 2030 - January 1, 1998Bachelor's Degree in Business Administration & Management at Louisiana State University Shreveport
January 11, 2030 - January 1, 1998Bachelor of Science, Business Administration & Management at Louisiana State University Shreveport
January 11, 2030 - January 1, 1998Bachelor's Degree at Louisiana State University Shreveport
January 11, 2030 - January 1, 1998Bachelor of Business Administration in Management at Louisiana State University in Shreveport
January 11, 2030 - January 1, 1998Business Administration Management at Louisiana State University in Shreveport
January 11, 2030 - January 1, 1998Qualifications
Industry Experience
Retail, Government, Healthcare, Non-Profit Organization, Media & Entertainment, Professional Services, Education, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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