I am a social and creative person with a strong desire to explore and connect with both nature and people. I value clear communication. I am hard working and always eager to learn. I have experience in the hospitality sector. Through my extensive travels, I have learned to be independent, flexible, and open-minded. I am approachable, energetic, and maintain a positive attitude, ready to embark on the next chapter! My work experience includes managing a glamping site in Tasmania, coordinating festivals in Leeuwarden, and volunteering roles in Iceland and New Zealand. I have demonstrated skills in multitasking across different customer service phone lines, leading diverse teams, and managing various responsibilities under pressure. I am adaptable and responsive to various requirements, thriving in dynamic environments.

Jing Liu Poelstra

I am a social and creative person with a strong desire to explore and connect with both nature and people. I value clear communication. I am hard working and always eager to learn. I have experience in the hospitality sector. Through my extensive travels, I have learned to be independent, flexible, and open-minded. I am approachable, energetic, and maintain a positive attitude, ready to embark on the next chapter! My work experience includes managing a glamping site in Tasmania, coordinating festivals in Leeuwarden, and volunteering roles in Iceland and New Zealand. I have demonstrated skills in multitasking across different customer service phone lines, leading diverse teams, and managing various responsibilities under pressure. I am adaptable and responsive to various requirements, thriving in dynamic environments.

Available to hire

I am a social and creative person with a strong desire to explore and connect with both nature and people. I value clear communication. I am hard working and always eager to learn. I have experience in the hospitality sector. Through my extensive travels, I have learned to be independent, flexible, and open-minded. I am approachable, energetic, and maintain a positive attitude, ready to embark on the next chapter!

My work experience includes managing a glamping site in Tasmania, coordinating festivals in Leeuwarden, and volunteering roles in Iceland and New Zealand. I have demonstrated skills in multitasking across different customer service phone lines, leading diverse teams, and managing various responsibilities under pressure. I am adaptable and responsive to various requirements, thriving in dynamic environments.

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Language

Dutch
Fluent
English
Fluent
German
Advanced
Chinese
Beginner

Work Experience

FOH Manager at Yource, Leeuwarden
July 1, 2021 - September 5, 2025
Managed the front of house operations including multitasking across customer service phone lines, leading a diverse team to accomplish objectives, monitoring customer wait times, and ensuring team members fulfilled their assigned duties. Demonstrated strong leadership and coordination skills in a high-pressure environment.
Call Center Agent at Yource, Leeuwarden
July 1, 2020 - September 5, 2025
Provided effective client service by maintaining good communication and understanding. Managed multiple tasks simultaneously, adapted to various requirements, and acquired hosting and collaborative skills with individuals from diverse countries. Thrived under pressure by seeking solutions and managing client needs.
Manager at Little Beach Co. Glamping, Tasmania
March 31, 2024 - September 5, 2025
Managed a glamping site working independently by hosting guests, managing check-ins and check-outs, handling inventory, managing emails, preparing breakfast and dinner, and overseeing reception activities.
Production and PR Event Manager at Night of the Philosophy and Media Art Festival, Leeuwarden
January 1, 2023 - September 5, 2025
Managed production and PR for a media art festival including overseeing production, reaching out to the press, and managing social media. Organized the entire festival from beginning until end.
Receptionist, Waiter, Kitchen Helper, Bar and Host at Hotel Smyrlja Bjorg, Iceland
October 31, 2022 - September 5, 2025
Performed various hospitality roles including reception, waiting, kitchen help, bar service, and hosting from August 2021 to October 2022.
Volunteer Worker at Belasting Dienst, Leeuwarden
February 1, 2025 - Present
Volunteer role with no detailed description available.
WWOOFing, Farm and Child Care at New Zealand
January 31, 2024 - September 5, 2025
Volunteer work involving farm and child care through the WWOOF program.
Receptionist, Waiter, Kitchen Helper, Bar and Host at Eurocamp Italy
October 31, 2024 - September 5, 2025
Hospitality roles for a period between September 2024 and October 2024.

Education

Bachelor of Applied Science Chinese Language and Culture at Hogeschool, Guanxi Normal University
January 1, 2018 - December 31, 2019
Minor at Hanzehogeschool Groningen, Minerva Popular Culture
January 1, 2015 - December 31, 2020

Qualifications

Drivers License
January 11, 2030 - September 5, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Other