Hi, I am Ayub Ali Ahmed, a Business Analyst with over 7 years of experience managing business requirements for in-house software products, specializing in digital workflows and system integrations. I've worked with prominent groups like Chalhoub Group, Ghassan Aboud Group, Paris Gallery LLC, and Yomly, always striving to align business goals with technical solutions effectively. My expertise spans Agile practices, stakeholder collaboration, and technical feasibility analysis. I'm proficient in creating detailed documentation, conducting workshops, and delivering client presentations. I enjoy working closely with developers and clients to ensure the delivery of valuable, optimized business solutions. In addtion I am a backend developer fousing on Java, NodeJS.

Ayub Ali Ahmed

Hi, I am Ayub Ali Ahmed, a Business Analyst with over 7 years of experience managing business requirements for in-house software products, specializing in digital workflows and system integrations. I've worked with prominent groups like Chalhoub Group, Ghassan Aboud Group, Paris Gallery LLC, and Yomly, always striving to align business goals with technical solutions effectively. My expertise spans Agile practices, stakeholder collaboration, and technical feasibility analysis. I'm proficient in creating detailed documentation, conducting workshops, and delivering client presentations. I enjoy working closely with developers and clients to ensure the delivery of valuable, optimized business solutions. In addtion I am a backend developer fousing on Java, NodeJS.

Available to hire

Hi, I am Ayub Ali Ahmed, a Business Analyst with over 7 years of experience managing business requirements for in-house software products, specializing in digital workflows and system integrations. I’ve worked with prominent groups like Chalhoub Group, Ghassan Aboud Group, Paris Gallery LLC, and Yomly, always striving to align business goals with technical solutions effectively.

My expertise spans Agile practices, stakeholder collaboration, and technical feasibility analysis. I’m proficient in creating detailed documentation, conducting workshops, and delivering client presentations. I enjoy working closely with developers and clients to ensure the delivery of valuable, optimized business solutions.

In addtion I am a backend developer fousing on Java, NodeJS.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Arabic
Intermediate

Work Experience

Professional Services Consultant at Yomly
July 31, 2025 - September 5, 2025
Managed and documented business requirements aligned with product roadmaps by developing BRDs, proposals, and specifications. Used Claude Code and GitHub Copilot within VSCode to create and debug scripts in JavaScript and SQL for workflow and pipeline configuration. Facilitated client discussions for tailored technical presentations and product demos. Led change request management using JIRA, configured platform with custom scripts, and automated business processes with BPMN (Camunda). Maintained documentation in Confluence and collaborated with developers and QA for validation and iteration planning. Analyzed business workflows for improvements and supported UAT sessions and pilot implementations while providing insights through SQL analysis and Yellowfin BI reporting.
Professional Services Consultant at Yomly
January 31, 2023 - September 5, 2025
Managed and documented business requirements, prioritized and tracked status according to the product roadmap. Led client engagement activities including presentations and product demonstrations. Worked on platform configuration via custom scripts and business process automation, maintained documentation, supported development and QA teams, and analyzed workflows to identify process improvements. Supported UAT and pilot phases with comprehensive documentation and feedback integration. Utilized SQL and Yellowfin BI tools for data analysis and reporting.
Business Analyst at Yomly
October 31, 2022 - September 5, 2025
Handled business requirements documentation, prioritization, and tracking for delivery planning. Developed scripts and configured workflows using JavaScript and SQL. Collaborated across teams to ensure acceptance criteria and supported backlog and sprint planning. Conducted process analysis for reengineering and facilitated stakeholder interaction to align solutions. Supported UAT and pilot implementations with test case development and coordination. Employed SQL and Yellowfin BI for analytical reporting to meet client needs.
Business Analyst at Ghassan Aboud Group
February 28, 2025 - September 5, 2025
Conducted workshops with stakeholders to gather business needs and address challenges. Created detailed functional specifications, user stories, and workflow documents using BPMN, Visio, and Lucidchart. Managed change requests for retail POS and back-office systems via JIRA. Used Figma for UI validation and participated in RFP analysis to evaluate feasibility and vendor proposals. Coordinated requirements across systems and performed process reengineering. Documented ERP, POS, HRMS workflows, designed integration specs, and presented solution architectures. Contributed to UAT and provided post-implementation support including training and documentation.
Senior IT Business Analyst at Davidson Consulting (Chalhoub Group)
May 31, 2020 - September 5, 2025
Led requirement gathering workshops and documented BRDs and functional specs. Presented solutions to change authority boards. Built reports with Oracle BI and engaged stakeholders for feedback and roadmap alignment. Analyzed and improved existing processes and supported backlog grooming and scope management. Participated in UAT by preparing and coordinating test sessions. Developed user guides and training materials while providing post-go-live support to ensure smooth transitions.
Ecommerce Analyst - Freelance at Digital Quirks
June 30, 2018 - September 5, 2025
Implemented an ecommerce project that involved customizing a Shopify theme according to client requirements. Customized liquid code used on Shopify websites.
Sales Manager at TimeLiner FZE
February 28, 2017 - September 5, 2025
Led website design and development project including requirement gathering, UX design, testing, SEO, and performance monitoring via Google Analytics. Optimized website for desktop and mobile using agile methods covering prototype development, UI design, testing, and implementation.
Business Analyst at Paris Gallery LLC
October 31, 2015 - September 5, 2025
Managed Oracle Retail systems across multiple units aligning retail operations and data governance. Designed and implemented Oracle ERP modules and integrated systems including WMS, RMS, and ReSA. Oversaw POS application rollout across UAE and Bahrain stores, executed upgrades, reconciled sales data, and resolved discrepancies. Generated custom sales and marketing reports from SQL databases. Provided IT support for store operations ensuring POS and peripherals readiness and post-go-live assistance. Designed and deployed loyalty programs and conducted user training with feedback incorporation. Developed workflow diagrams for requirements clarification and maintained documentation on SharePoint. Recommended system improvements and downtime mitigation strategies.
Software Support Agent at Paris Gallery LLC
January 4, 2005 - January 5, 2009
Tested new POS versions and logged results. Managed POS setup databases and applications within GCC stores. Prepared user manuals and training materials, produced custom reports with SQL and PL-SQL. Configured POS systems for new store openings and customized applications. Provided end user support and updated ticketing systems with progress and resolutions.

Education

MSc I.T at Heriot Watt University, Dubai
January 11, 2030 - November 1, 2009
Advanced Diploma in Computer Science at Hilcoe School of Computer Science and Technology
September 14, 2000 - April 22, 2002

Qualifications

ITIL V3 Foundation
April 1, 2011 - September 5, 2025

Industry Experience

Professional Services, Retail, Software & Internet, Consumer Goods