Available to hire
I am a Senior Product Designer with over 20 years of experience specializing in fintech, SaaS, and enterprise products. I excel in leading discovery phases, building scalable design systems, and crafting intuitive, user-centered experiences that balance business goals with user needs. Currently, I contribute extensively to compliance and onboarding tools, helping SaaS platforms expand into new markets.
Throughout my career, I have successfully delivered projects by collaborating closely with cross-functional teams, conducting in-depth user research, and mentoring designers to deliver thoughtful solutions. I am passionate about creating accessible, scalable, and efficient design workflows that meet diverse customer needs across international teams.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Experience Asst Dir-Experience Designer at Moody’s - Maxsight
March 1, 2025 - September 5, 2025Delivered new features for a compliance SaaS platform, including bulk import, custom risk logic, and configurable automation, expanding the platform to new enterprise markets. Led 0-1 initiatives including a scalable profile import for over 20 data types used for KYC onboarding, improving data entry times and reducing onboarding friction across customer types. Conducted over 20 user interviews and synthesized insights into scalable workflows aligned with customer-specific needs and platform constraints.
Product Designer at Moody’s - Maxsight
July 1, 2022 - September 5, 2025Rebuilt and scaled the design system in Figma, enabling consistent, accessible UI delivery across a growing product suite. Created processes for the library ensuring contributions and the system could scale for an international design team. Partnered closely with 2 product managers, 1 researcher, and 10 engineers in a cross-functional squad to successfully deliver 8 projects aligned with user needs and business outcomes.
Product Designer at Capita - Retain International
October 1, 2021 - September 5, 2025Developed enterprise resource planning UX by mapping legacy processes and redesigning the platform for task-driven interaction across desktop and mobile. Shaped responsive, accessible mobile workflows to support international user bases working in regulated environments. Collaborated in an agile React development environment to ensure delivery aligned with user-centered design goals.
Senior Product Designer at Funeral Guide - Arranger
November 1, 2020 - September 5, 2025Directed the UX strategy for a new greenfield platform, achieving 96% user retention and scaling to over 100 active B2B clients within 12 months. Led research and testing directly with funeral directors, mapping processes at 5 funeral homes and ensuring industry-specific workflows were intuitive and sensitive to users’ needs.
Product Designer at Funeral Guide - Arranger
November 1, 2019 - September 5, 2025Implemented a reusable design system and component library with Storybook, reducing delivery time for new features. Partnered with engineering to launch a tablet-first UI, improving speed and accuracy of data input during sensitive client interactions.
Experience Asst Dir-Experience Designer at Moody’s - Maxsight
March 1, 2025 - September 5, 2025Delivered new features for a compliance SaaS platform, including bulk import, custom risk logic, and configurable automation, expanding the platform to new enterprise markets. Led 0-1 initiatives including a scalable profile import for over 20 data types, improving data entry times and reducing onboarding friction. Conducted over 20 user interviews and synthesized insights into scalable workflows aligned with customer needs and platform constraints.
Product Designer at Moody’s - Maxsight
July 1, 2022 - September 5, 2025Rebuilt and scaled the design system in Figma enabling consistent, accessible UI delivery across a growing product suite. Created process for the library ensuring contributions and scalability for an international design team. Partnered closely with product managers, researchers, and engineers to deliver eight projects aligned with user needs and business outcomes.
Product Designer at Capita - Retain International
October 1, 2021 - September 5, 2025Developed enterprise resource planning UX by mapping legacy processes and redesigning the platform for task-driven interactions across desktop and mobile. Shaped responsive, accessible mobile workflows supporting international users in regulated environments. Collaborated in an agile React development environment to ensure alignment with user-centered design goals.
Senior Product Designer at Funeral Guide - Arranger
November 1, 2020 - September 5, 2025Directed the UX strategy for a new greenfield platform, achieving 96% user retention and scaling to over 100 active B2B clients within 12 months. Led research and testing directly with funeral directors, mapping processes at five funeral homes and ensuring industry-specific workflows were intuitive and sensitive to users’ needs.
Product Designer at Funeral Guide - Arranger
November 1, 2019 - September 5, 2025Implemented a reusable design system and component library with Storybook, reducing delivery time for new features. Partnered with engineering to launch a tablet-first UI, improving speed and accuracy of data input during sensitive client interactions.
Education
Postgraduate certificate at George Brown College
January 11, 2030 - September 5, 2025Diploma at George Brown College
January 11, 2030 - September 5, 2025Postgraduate certificate in video, web, and interactive design and project management at George Brown, Toronto, Canada
January 11, 2030 - September 5, 20253-year Graphic Design Diploma at George Brown, Toronto, Canada
January 11, 2030 - September 5, 2025Qualifications
Interaction Design Foundation Courses (User Research, UX Management & Strategy, Service Design, dashboard design)
January 11, 2030 - September 5, 2025M.I.T. Pro Certificate in Human-Computer Interaction
January 11, 2030 - September 5, 2025ACFCS AML 360 Certificate in anti-money laundering and financial crime prevention
January 11, 2030 - September 5, 2025Interaction Design Foundation courses in User Research, UX Management & Strategy, Service Design, and dashboard design
January 11, 2030 - September 5, 2025MIT Pro Certificate in Human-Computer Interaction
January 11, 2030 - September 5, 2025ACFCS AML 360 Certificate in anti-money laundering and financial crime prevention
January 11, 2030 - September 5, 2025Industry Experience
Financial Services, Software & Internet, Professional Services, Healthcare, Other, Consumer Goods
Skills
See more
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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