Chief Marketing Officer at FOH LE Finance

Built and executed the full go-to-market strategy across 10+ crypto markets, aligning acquisition, brand, and product. Managed a global marketing team across paid, content, and business development functions. Provided strategic input in board meetings and investor discussions. Represented FOHLE at Token 2049 Dubai to position the brand in the Web 3 ecosystem. Integrated user and market feedback into product positioning and roadmap alignment.

Growth Consultant & Business Developer at BingX

Drove MENA market growth through localized campaigns and strategic partnerships. Led regional expansion strategy and increased platform engagement in key markets. Acted as a feedback bridge between users and product teams to improve the local experience. Contributed to ecosystem positioning and long-term growth strategy.

Sales & Growth Manager at Bookimed

Increased MENA region sales through strategic planning and process optimization. Closed new enterprise accounts with tailored sales strategies. Delivered high client satisfaction through structured after-sales support.

HR, Team Advisor, Customer Service at Amazon

Revamped team structure and performance processes across HR and CS units. Reduced complaint volume by up to 73% through workflow improvements. Transformed a low-performing team into a global top 10; earned recognition letter from Jeff Bezos.

Associate Partner & Consultant at Crowbell

Driving business growth through personalized hiring solutions and innovative HR strategies.

Growth Consultant & Business Development at BingX

Led growth and business development across crypto markets with cross-functional collaboration to drive regional growth, partnerships, and revenue opportunities; managed a distributed growth/BD effort.

Head of Marketing at FOHLE Finance

Built and executed GTM strategies across crypto/fintech; led marketing, growth, partnerships, and cross-functional initiatives to scale regional presence in MEN A & LATAM.

Sales & Growth Manager at Bookimed

Led sales and growth remotely across Europe and NAMER; sold services in MENA, LATAM and Turkey; personally generated $35–40K/mo and led a 10-person team; onboarded 150+ partner clinics; built sales processes and HubSpot automations; improved CAC and MQL→SQL conversion.

HR / Customer Service Team Advisor / Escalations Team Manager at Amazon

Managed and developed 20–30+ associates across customer service and escalations; improved operational consistency and quality; led onboarding, training, and cross-functional coordination.

HR Consultant & Associate Partner at Crowbell

Advised leadership on HR and operations strategy; built recruitment pipelines and onboarding materials; established performance evaluation systems; managed 20–30+ associates; enhanced workflows and SLA targets.

Head of Marketing (Remote) at FOHLE FINANCE

Built and executed GTM strategy across 10+ crypto markets, delivering 30%+ MoM user growth and a 25% increase in daily trading volume. Owned social media strategy and channels; increased brand engagement and acquisition through localized content and performance campaigns. Led regional expansion, partnerships, and influencer programs; managed a distributed team across marketing, performance, and product marketing.

Growth Consultant & Business Development at BingX

Led MENA regional marketing programs contributing to ~$30M monthly trading volume. Managed relationships with 20+ KOLs/influencers to drive trader acquisition and brand awareness. Drove active trader growth (~40%) and deposits growth (~25% YoY) with localized Arabic campaigns and influencer partnerships. Coordinated cross-border BD initiatives to expand market presence.

Sales & Growth Manager at Bookimed

Led sales across Europe and NAMER; selling services at MENA, LATAM and Turkey. Personally generated $35–40K/month and managed a 10-person sales team producing $400–450K/month in aggregate. Built sales processes and implemented HubSpot automations to shorten the sales cycle and improve conversion tracking. Coached and developed the sales team with structured training programs, quotas, and performance reviews. Coordinated partnerships and onboarding with 150+ partner clinics and providers to scale international patient flows and service offerings.

HR / Customer Service Team Advisor / Escalations Team Manager at Amazon

Managed and developed teams of 20–30+ associates across customer service and escalations, improving operational consistency and quality. Designed onboarding, training and coaching programs to reduce ramp-up time and improve first-contact resolution. Led escalations and collaborated with cross-functional teams to resolve root causes. Partnered with HR on recruitment, performance management, and retention initiatives to maintain staffing levels and reduce turnover.

Head of Marketing, Remote at FOHLE Finance

Led GTM and marketing strategy across crypto and fintech domains; built and executed GTM initiatives, aligning marketing with growth and operational efforts to scale regional growth and liquidity objectives.

Sales & Growth Manager at Bookimed

Led sales and growth across Europe, NAMER and multiple regions; personally generated ~$35–40K/month and managed a 10-person sales team delivering ~$400–450K/month in aggregate; built HubSpot automations, shortened sales cycle and improved conversion tracking; coordinated cross-functional teams for product launches.

HR / Customer Service Team Advisor / Escalations Team Manager at Amazon

Managed remote Costa Rica-based customer service and escalation teams; improved operational consistency, quality and SLA adherence; led trainings and performance improvements.

HR Consultant & Associate Partner at Crowdbell

Advised leadership on HR and operations strategy; built recruitment pipelines and training frameworks; led teams of 20–30+ associates across customer service and escalations; implemented onboarding, performance management and process optimizations.

Head of Marketing Remote at FOHLE FINANCE

Built and executed the GTM strategy across 10+ crypto markets, delivering consistent 30%+ MoM user growth and a 25% increase in daily trading volume. Owned social media strategy and channels; increased brand engagement and acquisition through localized content and performance campaigns. Go-to-Market (GTM), Growth Marketing, Performance Marketing, User Acquisition, Retention, Partnerships & KOLs, Regional Expansion (MENA, LATAM), Funnel Optimization, Product Marketing.

Growth Consultant & Business Developer at BingX

Led MENA regional marketing programs contributing to ~$30M monthly trading volume in the region. Managed relationships with 20+ KOLs/influencers to drive trader acquisition and brand awareness. Drove active trader growth (~40%) and deposits growth (~25% YoY) with localized campaigns and influencer partnerships. Localized product messaging into Arabic and coordinated cross-border BD initiatives to expand market presence.

Sales & Growth Manager at Bookimed

Led sales efforts across Europe, NAMER. Selling services at MENA, LATAM and Turkey; personally generated $35–40K/month and managed a 10-person sales team producing $400–450K/month in aggregate. Coordinated partnerships and onboarding with 150+ partner clinics and providers to scale international patient flows and service offerings. Built sales processes and implemented HubSpot CRM automations to shorten the sales cycle and improve conversion tracking. Coached and developed the sales team with structured training programs, quotas and performance reviews.

HR / Customer Service Team Advisor / Escalations Team Manager at Amazon

Managed and developed teams of 20–30+ associates across customer service and escalations, improving operational consistency and quality. Implemented onboarding, training and performance coaching; streamlined escalation paths and collaborated with cross-functional teams to resolve root causes. Coordinated recruitment and HR initiatives to maintain staffing levels and service quality.

HR Consultant & Associate Partner at Crowbell

Advised leadership on HR and operations strategy, building recruitment pipelines and training frameworks to scale teams. Designed policy and onboarding materials and established performance evaluation systems to align talent with business goals. Coordinated cross-functional alignment between HR, operations, and other departments to improve workflows and reduce hand-offs. Led onboarding, training and coaching programs; improved agent productivity while maintaining quality and SLA targets.

Head of Marketing (Remote) at FOHLE Finance

Built and executed the GTM strategy across 10+ crypto markets, delivering 30%+ MoM user growth and a 25% increase in daily trading volume. Owned social media strategy and channels; increased brand engagement and acquisition through localized content and performance campaigns. Focus areas included GTM, Growth Marketing, Performance Marketing, User Acquisition, Retention, Partnerships & KOLs, Regional Expansion (MENA, LATAM), Funnel Optimization, and Product Marketing. Led Operations & HR functions including Team Leadership, Recruitment & Onboarding, Training & L&D, Escalations & Customer Service Operations, Process Optimization, and OKR/KPI management. Tools: GA4, Google Ads, HubSpot, Salesforce, SEMrush, Hootsuite, Notion, Slack, MS Office.

Growth Consultant & Business Development at BingX

Led MENA regional marketing programs contributing to ~$30M monthly trading volume. Managed relationships with 20+ KOLs/influencers to drive trader acquisition and brand awareness. Drove active trader growth (~40%) and deposits growth (~25% YoY) with localized campaigns and influencer partnerships. Localized product messaging and content into Arabic and coordinated cross-border BD initiatives to expand market presence.

Sales & Growth Manager at Bookimed

Led sales across Europe and NAMER. Sold services at MENA, LATAM and Turkey; personally generated $35–40K/month and managed a 10-person sales team producing $400–450K/month in aggregate. Coordinated partnerships and onboarding with 150+ partner clinics and providers to scale international patient flows and service offerings. Built sales processes and implemented HubSpot CRM automations to shorten the sales cycle and improve conversion tracking. Coached and developed the sales team with structured training programs, quotas and performance reviews. Hired, onboarded and trained new BD hires and coordinated cross-functionally between designers, BDs and developers to accelerate product launches. Managed a distributed marketing & BD team, optimized CAC and improved MQL→SQL conversion through data-driven funnels. Represented FOHLE at industry events and secured strategic partnerships supporting growth and liquidity objectives.

HR / Customer Service Team Advisor & Escalations Team Manager at Amazon

Managed and developed teams of 20–30+ associates across customer service and escalations, improving operational consistency and quality. Implemented onboarding and training programs, improved first-contact resolution, defined escalation paths, and collaborated with cross-functional teams to resolve root causes; maintained SLA targets and agent productivity.

HR Consultant & Associate Partner at Crowbell

Advised leadership on HR and operations strategy; built recruitment pipelines and training frameworks; designed onboarding materials and performance evaluation systems; coordinated cross-functional alignment between HR, operations and other departments; improved workflows and onboarding ramp times; improved talent retention.

Head of Marketing Remote at FOHLE Finance

Built and executed the GTM strategy across 10+ crypto markets, delivering 30%+ MoM user growth and a 25% increase in daily trading volume. Owned social media strategy and channels; increased brand engagement and acquisition through localized content and performance campaigns. GTM, Growth Marketing, Performance Marketing, User Acquisition, Retention, Partnerships & KOLs, Region Expansion (MENA & LATAM), Funnel Optimization, Product Marketing.

HR / Customer Service Team Advisor / Escalations Team Manager at Amazon

Managed and developed teams of 20–30+ associates across customer service and escalations, improving operational consistency and quality. Implemented onboarding, training and coaching programs and HR collaboration for recruitment, retention and performance enhancements.