NIKOLA DIYANOV DIMITROV
Hi, I’m NIKOLA DIMITROV, a customer support and service professional with experience in telecommunications, hospitality, and technical assistance.
About
Hi, I’m NIKOLA DIMITROV, a customer support and service professional with experience in telecommunications, hospitality, and technical assistance. I enjoy helping people and solving problems, whether over the phone, via email, or in person.
I’m known for clear communication, adaptability in fast-paced environments, and a focus on delivering friendly, efficient service. I’m comfortable working with international teams and look forward to bringing my service mindset to new challenges.
- 2 years' experience
- Joined September 2025
Skills· 3
Languages
- BulgarianFluent
- EnglishFluent
Industry experience
- Telecommunications
- Retail
- Travel & Hospitality
- Professional Services
- Education
- Software & Internet
- Media & Entertainment
Work experience· 15 roles
Provided technical assistance to English-speaking customers remotely. Assisted with account issues, service updates, and troubleshooting via phone. Delivered excellent customer service and maintained high satisfaction scores.
Provided technical assistance to English-speaking customers remotely. Assisted with account issues, service updates, and troubleshooting via phone. Delivered excellent customer service and maintained high satisfaction scores.
Providing technical assistance to English-speaking customers remotely. Assisting with account issues, service updates, and troubleshooting via phone. Delivering excellent customer service and maintaining high satisfaction scores.
Education· 7
Certifications and awards· 5
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