I am a compassionate healthcare professional with experience as a CNA and in administrative roles across home health, memory care, and clinics. I am bicultural and bilingual (English and Spanish), with strong communication and organizational skills that help teams deliver compassionate care and efficient operations. I thrive in fast-paced environments, enjoy mentoring coworkers, and am comfortable bridging language gaps to serve diverse clients. I am eager to contribute my clinical knowledge and office capabilities to support a caring, efficient organization. My background in patient care, documentation, and translation, combined with my basic tech skills, makes me well suited for roles that require both people-facing abilities and administrative efficiency.

Katie Nava

I am a compassionate healthcare professional with experience as a CNA and in administrative roles across home health, memory care, and clinics. I am bicultural and bilingual (English and Spanish), with strong communication and organizational skills that help teams deliver compassionate care and efficient operations. I thrive in fast-paced environments, enjoy mentoring coworkers, and am comfortable bridging language gaps to serve diverse clients. I am eager to contribute my clinical knowledge and office capabilities to support a caring, efficient organization. My background in patient care, documentation, and translation, combined with my basic tech skills, makes me well suited for roles that require both people-facing abilities and administrative efficiency.

Available to hire

I am a compassionate healthcare professional with experience as a CNA and in administrative roles across home health, memory care, and clinics. I am bicultural and bilingual (English and Spanish), with strong communication and organizational skills that help teams deliver compassionate care and efficient operations. I thrive in fast-paced environments, enjoy mentoring coworkers, and am comfortable bridging language gaps to serve diverse clients.

I am eager to contribute my clinical knowledge and office capabilities to support a caring, efficient organization. My background in patient care, documentation, and translation, combined with my basic tech skills, makes me well suited for roles that require both people-facing abilities and administrative efficiency.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Certified Nursing Assistant at Home Health
January 1, 2024 - September 6, 2025
Plan out ADLs (activities of daily living) for residents; Meal prep; Cleaning; Massage therapy; Physical activities; Help with organizing documents digitally
Administrative Assistant at Care Clinics Inc.
February 1, 2022 - September 6, 2025
Daily tasks; English to Spanish translation; Managed daily issues/concerns with customers; Drafting evaluations; Administrative clerk duties; Training new co-workers; Substance testing
CNA Memory Care Lead at The Park Brookdale
April 1, 2014 - September 6, 2025
Manage all caregivers in the assisted living wing; Assign teams for caregivers; Train new employees; Plan out ADLs for residents; Ensure tasks are completed; Organize the workday; Ensure residents are bathed in routine; Delegate daily activities with Activities Director
Assistant Manager at Ponderosa/ New York Steak House
July 1, 2012 - September 6, 2025
Effectively communicated with team members about daily responsibilities; Maintained outstanding customer relations; Managed daily issues/concerns with customers
Volunteer at HESSED House
August 1, 2025 - September 6, 2025
Volunteer activities
Volunteer at Fishes and Loaves
March 1, 2015 - Present
Volunteer activities
Volunteer at Samaritans Purse
December 1, 2024 - Present
Volunteer activities
CNA at Home Health
January 1, 2024 - September 6, 2025
Plan out activities of daily living (ADLs) for residents; provide meal prep, assistance with cleaning and massage therapy; supervise physical activities; assist with organizing documents digitally.
Administrative Assistant at Care Clinics Inc.
February 1, 2022 - September 6, 2025
Daily tasks; English to Spanish translation; managed daily issues/concerns with customers; drafted evaluations; administrative clerk duties; trained new co-workers; substance testing.
CNA Memory Care Lead at The Park Brookdale
April 1, 2014 - September 6, 2025
Managed all caregivers in the assisted living wing; assigned teams; trained new employees; planned ADLs for residents; ensured tasks were completed; organized the workday; ensured baths were conducted regularly; delegated daily activities with Activities Director.
Assistant Manager at Ponderosa / New York Steak House
July 1, 2012 - September 6, 2025
Effectively communicated daily responsibilities; maintained outstanding customer relations; managed daily issues/concerns with customers.
CNA at Home Health
January 1, 2024 - September 6, 2025
Plan out ADLs (activities of daily living) for residents; Meal prep; Cleaning; Massage therapy; Physical activities; Help with organizing documents digitally.
Administrative Assistant at Care Clinics Inc.
February 1, 2022 - September 6, 2025
Daily tasks; English to Spanish translation; Managed daily issues/concerns with customers; Drafting evaluations; Administrative clerk duties; Training new co-workers; Substance testing.
CNA Memory Care Lead at The Park Brookdale
April 1, 2014 - September 6, 2025
Manage all caregivers in the assisted living wing; Assign teams for caregivers; Train new employees; Plan out ADLs for residents; Organize the workday; Ensure residents are bathed in a routine manner; Delegate daily activities with Activities Director.
Assistant Manager at Ponderosa/ New York Steak House
July 1, 2012 - September 6, 2025
Effectively communicated with team members of daily responsibilities; Maintained outstanding customer relations for employer; Managed daily issues/concerns with customers.
Volunteer at HESSED House
August 1, 2025 - September 6, 2025
Volunteer activities and community support.
Volunteer at Fishes and Loaves
March 1, 2015 - Present
Volunteer support.
Volunteer at Samaritans Purse
December 1, 2024 - Present
Volunteer support.
CNA at Home Health
January 1, 2024 - September 6, 2025
Plan out ADLs (activities of daily living) for residents; meal prep; cleaning; massage therapy; physical activities; assist with organizing documents digitally.
Administrative Assistant at Care Clinics Inc.
February 1, 2022 - September 6, 2025
Managed daily tasks; English to Spanish translation; handled customer concerns; drafted evaluations; administrative clerk duties; substance testing; training new co-workers.
CNA Memory Care Lead at The Park Brookdale
April 1, 2014 - September 6, 2025
Managed all care givers in the assisted living wing; assigned teams; trained new employees; planned ADLs; organized the workday; ensured residents’ routines and hygiene.
Assistant Manager at Ponderosa/ New York Steak House
July 1, 2012 - September 6, 2025
Effectively communicated daily responsibilities; maintained outstanding customer relations; managed daily issues with customers.
Volunteer at HESSED House
August 1, 2025 - September 6, 2025
Volunteer at Fishes and Loaves
March 1, 2015 - September 6, 2025
Volunteer at Samaritans Purse
December 1, 2024 - September 6, 2025
CNA at Home Health
January 1, 2024 - September 6, 2025
Plan out ADLs (activities of daily living) for residents; meal prep; cleaning; massage therapy; physical activities; help with organizing documents digitally.
Administrative Assistant at Care Clinics Inc.
February 1, 2022 - September 6, 2025
Daily tasks; English to Spanish translation; managed daily issues/concerns with customers; drafting evaluations; administrative clerk duties; training new co-workers; substance testing.
CNA Memory Care Lead at The Park Brookdale
April 1, 2014 - September 6, 2025
Managed all care givers in the assistant living wing; assigned teams; trained new employees; planned ADLs; organized the workday; ensured residents bathed in routine manner; delegated daily activities with Activities Director.
Assistant Manager at Ponderosa/ New York Steak House
July 1, 2012 - September 6, 2025
Effectively communicated with team members about daily responsibilities; maintained outstanding customer relations; managed daily issues/concerns with customers.
CNA at Home Health
January 1, 2024 - September 6, 2025
Plan out ADLs (activities of daily living) for residents; meal prep; cleaning; massage therapy; physical activities; help with organizing documents digitally
Administrative Assistant at Care Clinics Inc.
February 1, 2022 - September 6, 2025
Daily tasks; English to Spanish translation; Managed daily issues/concerns with customers; Drafting evaluations; Administrative clerk duties; Training new co-workers; Substance testing
Memory Care Lead CNA at The Park Brookdale
April 1, 2014 - September 6, 2025
Manage all care givers in the assistant living wing; Assign teams for care givers; Train new employees; Plan out ADLs; Ensure all care givers are on top of all tasks; Organize the workday; Ensure all residents are bathed in routine manner; Delegate daily activities with Activities Director
Assistant Manager at Ponderosa / New York Steak House
July 1, 2012 - September 6, 2025
Effectively communicated with team members of daily responsibilities; Maintained outstanding customer relations for employer; Managed daily issues/concerns with customers
Volunteer at HESSED House
August 1, 2025 - September 6, 2025
Volunteer activities
Volunteer at Fishes and Loaves
March 1, 2015 - Present
Volunteer activities
Volunteer at Samaritans Purse
December 1, 2024 - Present
Volunteer activities

Education

Medical Assistant at Everest College
February 1, 2011 - September 6, 2025
CNA Certification at Waubonsee Community College
October 1, 2012 - September 6, 2025
Medical Assistant at Everest College
February 1, 2011 - September 6, 2025
CNA Certification at Waubonsee Community College
October 1, 2011 - October 1, 2012
Medical Assistant at Everest College
February 1, 2011 - September 6, 2025
CNA Certification at Waubonsee Community College
October 1, 2011 - October 1, 2012
Medical Assistant at Everest College
February 1, 2011 - September 6, 2025
CNA Certification at Waubonsee Community College
October 1, 2011 - October 1, 2012
CPR Certification at Waubonsee Community College
October 1, 2012 - September 6, 2025
Medical Assistant at Everest College
February 1, 2011 - September 6, 2025
CNA Certification at Waubonsee Community College
October 1, 2012 - September 6, 2025
CPR Certification at Certified
January 11, 2030 - September 6, 2025
Medical Assistant at Everest College
February 1, 2011 - September 6, 2025
CNA Certification at Waubonsee Community College
October 1, 2011 - October 1, 2012

Qualifications

CNA Certification
October 1, 2012 - September 6, 2025
CPR Certification
October 1, 2012 - September 6, 2025
OSHA and HIPAA Trained
January 11, 2030 - September 6, 2025
CNA Certification
October 1, 2012 - September 6, 2025
CPR Certification
October 1, 2012 - September 6, 2025
OSHA and HIPAA Trained
January 11, 2030 - September 6, 2025
ICD-9 coding and CPT trained
January 11, 2030 - September 6, 2025
OSHA and HIPAA trained
January 11, 2030 - September 6, 2025
ICD-9 coding and CPT trained
January 11, 2030 - September 6, 2025
CNA Certification
October 1, 2012 - September 6, 2025
CPR Certification
October 1, 2012 - September 6, 2025
CPR Certification
January 11, 2030 - September 6, 2025
CPR Certification
January 11, 2030 - September 6, 2025
OSHA Training
January 11, 2030 - September 6, 2025
HIPAA Training
January 11, 2030 - September 6, 2025
ICD-9 Coding and CPT Training
January 11, 2030 - September 6, 2025
CNA Certification
October 1, 2012 - September 6, 2025
OSHA Training
January 11, 2030 - September 6, 2025
HIPAA Training
January 11, 2030 - September 6, 2025
ICD-9 coding and CPT training
January 11, 2030 - September 6, 2025
CPR Certification
January 11, 2030 - September 6, 2025
OSHA Trained
January 11, 2030 - September 6, 2025
HIPAA Trained
January 11, 2030 - September 6, 2025
ICD-9 Coding and CPT Trained
January 11, 2030 - September 6, 2025
CPR Certification
January 11, 2030 - September 6, 2025

Industry Experience

Healthcare, Education, Professional Services, Non-Profit Organization, Retail, Other, Travel & Hospitality