Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m Tetiana Balashova, a results-driven Social Media Manager with 1+ years of experience driving growth and engagement through targeted campaigns, data-driven content strategies, and cross-platform storytelling. I’ve increased Instagram followers by 11% and generated 40K+ YouTube views by crafting compelling content and optimizing for audience retention. I thrive on collaborating with product, marketing, and compliance teams to maintain a consistent brand voice and measurable outcomes across channels. I excel at planning content calendars, optimizing bios with SEO-friendly keywords, and turning insights into engaging narratives for Instagram, YouTube, and WordPress blogs. My hands-on experience with video editing, analytics, and multi-platform workflows helps brands connect with audiences and achieve their goals.…I’m Tetiana Balashova, a results-driven Social Media Manager with 1+ years of experience driving growth and engagement through targeted campaigns, data-driven content strategies, and cross-platform storytelling. I’ve increased Instagram followers by 11% and generated 40K+ YouTube views by crafting compelling content and optimizing for audience retention. I thrive on collaborating with product, marketing, and compliance teams to maintain a consistent brand voice and measurable outcomes across channels. I excel at planning content calendars, optimizing bios with SEO-friendly keywords, and turning insights into engaging narratives for Instagram, YouTube, and WordPress blogs. My hands-on experience with video editing, analytics, and multi-platform workflows helps brands connect with audiences and achieve their goals.

Tetiana Balashova

Social Media Manager, Video Editor, Content Creator, +2





I’m Tetiana Balashova, a results-driven Social Media Manager with 1+ years of experience driving growth and engagement through targeted campaigns, data-driven content strategies, and cross-platform storytelling. I’ve increased Instagram followers by 11% and generated 40K+ YouTube views by crafting compelling content and optimizing for audience retention. I thrive on collaborating with product, marketing, and compliance teams to maintain a consistent brand voice and measurable outcomes across channels. I excel at planning content calendars, optimizing bios with SEO-friendly keywords, and turning insights into engaging narratives for Instagram, YouTube, and WordPress blogs. My hands-on experience with video editing, analytics, and multi-platform workflows helps brands connect with audiences and achieve their goals.…I’m Tetiana Balashova, a results-driven Social Media Manager with 1+ years of experience driving growth and engagement through targeted campaigns, data-driven content strategies, and cross-platform storytelling. I’ve increased Instagram followers by 11% and generated 40K+ YouTube views by crafting compelling content and optimizing for audience retention. I thrive on collaborating with product, marketing, and compliance teams to maintain a consistent brand voice and measurable outcomes across channels. I excel at planning content calendars, optimizing bios with SEO-friendly keywords, and turning insights into engaging narratives for Instagram, YouTube, and WordPress blogs. My hands-on experience with video editing, analytics, and multi-platform workflows helps brands connect with audiences and achieve their goals.

Available to hire

I’m Tetiana Balashova, a results-driven Social Media Manager with 1+ years of experience driving growth and engagement through targeted campaigns, data-driven content strategies, and cross-platform storytelling. I’ve increased Instagram followers by 11% and generated 40K+ YouTube views by crafting compelling content and optimizing for audience retention. I thrive on collaborating with product, marketing, and compliance teams to maintain a consistent brand voice and measurable outcomes across channels.

I excel at planning content calendars, optimizing bios with SEO-friendly keywords, and turning insights into engaging narratives for Instagram, YouTube, and WordPress blogs. My hands-on experience with video editing, analytics, and multi-platform workflows helps brands connect with audiences and achieve their goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Polish

Fluent

Russian

Fluent

Ukrainian

Fluent

Work Experience

Digital Marketing Intern at Credit Agricole

March 1, 2025 - Present

Executed tailored Instagram campaigns resulting in 11% growth in followers and a 205% increase in engagement. Managed end-to-end deployment of a weekly newsletter to 30K+ subscribers, conducting quality checks for content and layout. Maintained content workflows and calendars using Excel and Meta Suite to ensure timely publishing. Improved Google My Business search visibility by responding to 30–40 customer inquiries and reviews daily. Coordinated with product, marketing, and compliance teams to create content aligned with brand voice and style. Posted 10–15 monthly blog articles using WordPress, curating content and formatting for readability, SEO, and audience relevance.

Digital Marketing Intern at Credit Agricole

March 1, 2025 - Present

Executed tailored digital campaigns on Instagram, resulting in 11% growth in followers and a 205% engagement increase. Managed the end-to-end deployment of a weekly newsletter to 30K+ subscribers, conducting quality checks for content accuracy and layout. Maintained content workflows and calendars using Excel and Meta Suite to ensure timely publishing. Improved Google My Business search visibility by responding to 30–40 customer inquiries and reviews daily. Coordinated across product, marketing, and compliance teams to create content aligned with brand voice and style. Posted 10–15 monthly blog articles using WordPress, curating content and formatting it for readability, SEO, and audience relevance.

Customer Services Agent at Qatar Airways

December 1, 2024 - September 6, 2025

Exceeded KPIs and earned Top Performer title twice by consistently delivering above-target results. Improved workflow efficiency by 56% by streamlining processes and reducing average interaction time from 16 to 7 minutes. Increased customer satisfaction by applying advanced communication skills to manage 40+ daily interactions effectively. Turned customer behavior insights into actionable improvements, leading to smoother user experiences.

Customer Services Agent at Qatar Airways

December 1, 2024 - September 6, 2025

Social Media Manager at Freelancer

July 1, 2024 - Present

Attracted 40K+ organic YouTube views and 167+ watch hours by scripting, filming, and editing 53 videos, improving average watch time and audience retention. Used CapCut's standard and AI-powered features to edit Instagram Reels, TikTok, and YouTube videos, streamlining workflow and improving visual quality. Enhanced profile visibility on Instagram by optimizing bios with SEO-friendly keywords. Planned and executed content plans that connected client goals with audience needs.

Social Media Manager at Freelancer

July 1, 2024 - Present

Attracted 40K+ organic YouTube views and 167+ watch hours by scripting, filming, and editing 53 videos, improving average watch time and audience retention. Leveraged standard and AI-powered CapCut features to edit Instagram Reels, TikTok, and YouTube videos, streamlining workflow and improving visual quality. Enhanced profile visibility on Instagram by optimizing bios with SEO-friendly keywords. Planned and executed content plans that connected client goals with audience needs.