Available to hire
I am a proactive Executive Assistant and communications-focused professional with a background in media studies. I excel at organizing complex schedules, coordinating cross-functional teams, and delivering content creation and marketing support. I’m passionate about clear, impactful communication and building strong brand presence across digital platforms. I thrive in fast-paced environments, enjoy problem-solving, and am motivated by turning challenges into efficient processes that support holistic, compassionate care.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Executive Assistant / Social Media Manager / Human Resources at GUIA Australia
June 1, 2025 - PresentProvided high-level remote executive support, managed schedules and communications, and organized documentation to ensure smooth operations. Oversaw administrative functions while delivering content creation and marketing support, including graphic design, copywriting, and social media management. Developed and implemented strategies to strengthen brand presence and engagement across digital platforms, combining strong organizational skills with creative problem-solving to support GUIA's mission of holistic, compassionate care.
Executive Assistant / Social Media Manager / Human Resources at WellMind Australia
June 1, 2025 - September 8, 2025Provided executive support in a remote setting, managed schedules, emails, and communications; maintained records; coordinated content creation and social media activities; assisted with marketing collateral and HR tasks; contributed to branding and online presence through design assets and copy; ensured timely, clear engagement with stakeholders.
Customer Solutions Team Mate at Hinduja Global Solutions
September 1, 2019 - September 8, 2025Handled high-volume customer inquiries via phone and email; resolved issues in real time; directed customers to the appropriate PayPal department; assisted with real-time transaction reports and account queries; maintained logs and supported quality assurance.
Customer Solutions Team Mate at PayPal Philippines
September 1, 2022 - September 8, 2025Provided multi-channel customer support for PayPal Philippines; answered phone calls and emails; resolved queries in real time; assisted customers with transactions and account issues; collaborated with PayPal departments to resolve complex issues; prepared and shared real-time transaction reports.
Executive Assistant / Social Media Manager / Human Resources at UIA Australia
June 1, 2025 - PresentProvide high-level remote executive support, managing schedules, communications, and documentation to ensure smooth operations and productivity. Oversee administrative functions while delivering content creation and marketing support, including graphics design, copywriting, and social media management. Develop and implement strategies to strengthen brand presence and engagement across digital platforms. Combine strong organizational skills with creative problem-solving to enhance operational efficiency and support UIA's mission of holistic, compassionate care.
Executive Assistant / Social Media Manager / Human Resources at WellMind Australia
June 1, 2025 - September 8, 2025Provide high-level remote executive support, manage communications, schedules, and documentation; oversee administrative functions while delivering content creation and marketing support, including graphics design, copywriting, and social media management. Develop and implement strategies to strengthen digital presence and engagement across platforms; support HR-related tasks as needed.
Talent Acquisition at PSG Global Solutions
December 31, 2022 - September 8, 2025Source suitable applicants by conducting research on job boards, applicant tracking systems, company websites, and other channels; recruit passive and active candidates; organize candidate files, track activities and references; create end-of-day productivity and results reports; coordinate with client teams and maintain candidate pipelines.
Customer Solutions Team Mate at PayPal Philippines
September 30, 2022 - September 8, 2025Answer customer inquiries, place orders over the phone, and retain customers to prevent subscription cancellations. Assist customers with PayPal-related issues and transactions; provide real-time support for inquiries.
Customer Solutions Team Mate at Hinduja Global Solutions
September 30, 2019 - September 8, 2025Assist customers with general inquiries, place orders over the phone, and help retain customers by preventing subscription cancellations. Provide support with fitness-related products and troubleshooting for On Demand applications.
Executive Assistant / Social Media Manager / Human Resources at GUIA Australia
June 1, 2025 - PresentProvide high-level remote executive support, manage schedules, communications, and documentation to ensure smooth operations and productivity. Oversee administrative functions while delivering content creation and marketing support, including graphics design, copywriting, and social media management. Develop and implement strategies to strengthen brand presence and engagement across digital platforms. Combine strong organizational skills with creative problem-solving to enhance operational efficiency and support GUIA’s mission of holistic, compassionate care.
Executive Assistant / Social Media Manager / Human Resources at Well Minds Australia
June 1, 2025 - September 9, 2025Administrative Support - Managed executive email inbox: sorting, labeling, and responding within 24 hours. Coordinated calendars - scheduled meetings, events, and sent invitations. Prepared and managed documents, reports, and presentations. Organized meetings: prepared materials, took minutes, and tracked action items. Creative & Marketing Support - Assisted with content creation: blogs, articles, and SEO-optimized web content. Managed social media: scheduled posts, monitored engagement, and responded to comments. Personal Assistant - Managed personal calendars: scheduled appointments and sent reminders. Compliance Officer - Handled client and staff records; updated records; monitored expiration dates of documents for compliance requirements. Encoded and uploaded all necessary documents in CRM for review and documentation purposes.
Talent Acquisition at PSG Global Solutions
December 1, 2022 - September 9, 2025Sourcing of suitable applicants by researching job boards, ATS, company websites, and other recruiting channels. Reaching out to passive candidates via phone calls and emails and building relationships. Conducting pre-assessment calls with candidates, verifying qualifications, availability, and compensation requirements. Organizing candidate files, tracking activities, opportunities, and references.
Customer Solutions Team Mate at PayPal Philippines
September 1, 2022 - September 9, 2025Answered phone calls and emails from customers and worked to resolve queries in real time or directed to the most relevant PayPal department. Handled PayPal products including PayPal MasterCard, PayPal Business Debit Card, and PayPal Here. Assisted customers in real-time transaction reporting. Resolved merchant concerns such as website integration and product support. Responded to chat and phone inquiries with relevant troubleshooting.
Investigation and Regulatory Team Mate at PayPal Philippines
September 1, 2022 - September 9, 2025Handled disputes and claims for items not received and items not as described. Assisted customers with payment arrangements (Pay In 4). Monitored accounts for compliance restrictions and managed related records.
Retention at Hinduja Global Solutions
September 1, 2019 - September 9, 2025Handled inbound/outbound inquiries, supported customer retention efforts, and maintained customer relationships. Performed general administrative tasks and contributed to process improvements.
Education
Bachelor of Communication and Media Studies at San Beda College Alabang, Muntinlupa, Metro Manila, Philippines
January 11, 2030 - September 9, 2025Qualifications
Bachelor of Communication and Media Studies
January 11, 2030 - September 8, 2025Bachelor of Communication and Media Studies
January 11, 2030 - September 8, 2025Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Retail, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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