Available to hire
CIPD qualified trainer and sales/management professional with strong business, finance and data acumen, a natural problem solver focused on strategies for business and individual growth. Driven; collaborative, organised, with a media and creation skills, I bring broad international and cross-sector experience.
Based in Plovdiv, Bulgaria due to family commitments. Outside of work I enjoy time with my kids, making music, working out, football, creative writing, self development and reading.
Experience Level
Language
English
Fluent
Work Experience
Sales Trainer / Program Manager at TCS (Xerox)
January 1, 2022 - PresentSenior team member supporting Xerox Global L&D with delivery of multi-level sales skills and onboarding. Provides day-to-day learner support, program data analysis, online sales training and coaching. Objective to deliver world-class learning experiences and drive revenue growth across US, Canada and EMEA. Key outcomes include increased new hire learner engagement (80%+), revisions to eLearning framework for better engagement/outcomes, cross-cultural communication and expectation setting, and redesign/delivery of online sales skills courses (Channel/Account/Inside/Lead Gen). Produced multimedia learning materials; scripted modules and voiceover; achieved consistent high evaluation scores; managed data reporting; conducted weekly Action Learning sessions and 1-to-1 coaching; led trainer induction and development; supported 3rd-party Train the Trainer initiatives.
Head of Projects at The Grow Organisation
March 1, 2019 - September 8, 2025UK-based project working with a social enterprise providing horticultural and eco-therapy to military and blue-light service veterans. Role started in sales/support and expanded to management/training of the contract gardening team. Responsibilities included supplier engagement, client development, CRM data transfer, operational systems, staff appraisal and training plans. Produced core promotional materials, fundraising films and talking-head vlogs.
Regional Training Manager at Y.B.A Kanoo
December 1, 2015 - September 8, 2025Responsible for skills development, scheduling, design, delivery and reporting of training for over 4000 staff across Saudi Arabia, Bahrain and UAE. Led five trainers across three training centres. Delivered/performed in areas such as Performance Management, SMART objectives, Induction, Leadership, Succession Planning, Train the Trainer, and Sales & Sales Management Training across divisions. Implemented dynamic scheduling, refined course nomination processes, and created in-house Trainer Toolkit and induction handbooks.
Agent Development Manager at Pearl Assurance Plc
June 1, 2000 - September 8, 2025Progressed from Training Officer to Business Insurance Advisor to Agent Development Manager, overseeing FCA compliance for 60 staff across three sites. Led lead-generation/ prospecting initiatives, achieved 30% increase in new business productivity, and consistently ranked teams in top performers. Delivered multiple sales training packages.
Business & Training Freelancer at Self-employed / Freelance
January 1, 2022 - September 8, 2025Process and system development; social selling, media strategy and content production; market and data analysis; results reporting; training and 1-to-1 coaching. CIPD qualified with international project planning and strategy execution. Freelance period included two breaks for full-time roles; co-designed major training initiatives and produced sales/e-learning content across multiple sectors.
Sales Trainer / Program Manager at TCS (Xerox)
January 1, 2022 - PresentSenior team member for Tata Consulting, supporting Xerox Global L&D with delivery of multi-level sales skills and new hire onboarding. Provide day-to-day team and client learner support, program data analysis, online sales training and coaching. Objective: deliver a world-class learning experience and drive revenue growth across US, Canada and EMEA.
Head of Projects at The Grow Organisation
March 1, 2019 - September 8, 2025UK-based project with horticultural and eco-therapy for military / blue-light service veterans. Responsibilities included sales and support, prospecting, quoting, urban greening advice and content production for web and social media. Role expanded to managing and training the contract gardening team.
Regional Training Manager at Y.B.A Kanoo
December 1, 2015 - September 8, 2025Led skills development, scheduling, design, delivery and reporting for over 4000 staff across Saudi Arabia, Bahrain and UAE. Front-line leadership in learning culture; designed and rolled out sales and sales management training across divisions; developed TNA and training strategy; introduced dynamic scheduling and integrated trainer toolkit.
Agent Development Manager / Training Officer at Pearl Assurance Plc
June 1, 2000 - September 8, 2025Progressed through roles from Training Officer to Agent Development Manager, focusing on FCA compliance, lead generation, and sales training across three sites; improved productivity and performance through structured coaching and development.
Business & Training Freelancer at Self-employed / Independent Consultant
January 1, 2022 - September 8, 2025Process and system development; social selling, media strategy and content production; market and data analysis; results reporting; training and 1-to-1 coaching. CIPD-qualified across the four stages of learning; delivered multi-sector training and coaching with international reach. Note: period includes breaks for full-time roles listed above.
Education
CIPD - Full Learning Cycle (Training Design / Delivery Evaluation, Strategy / Process, Coaching, Performance Management) at Chartered Institute of Personnel and Development
January 11, 2030 - September 8, 2025CIPD Qualification (Full Learning Cycle) at Chartered Institute of Personnel and Development
January 11, 2030 - September 8, 2025Qualifications
CIPD - Full Learning Cycle
January 11, 2030 - September 8, 2025CIPD Qualification (Full Learning Cycle)
January 11, 2030 - September 8, 2025Industry Experience
Professional Services, Education, Media & Entertainment, Healthcare, Government, Other
Experience Level
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