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Hi, I’m Loredana Mihaela Bumbu . I’m a brand-image and premium customer experience specialist with a blended background in social media, content creation, luxury sales, and international customer service. I’ve honed my storytelling and consultative selling skills through experiences in Paris luxury retail and digital brand collaborations, always aiming to elevate aesthetic and commercial performance. I’m highly adaptable, results-driven, and detail-oriented, with a passion for visual storytelling and building memorable experiences for premium clients across borders. I enjoy turning trends into strategic content, crafting authentic connections, and delivering top-tier service that reinforces brand values and loyalty.…Hi, I’m Loredana Mihaela Bumbu . I’m a brand-image and premium customer experience specialist with a blended background in social media, content creation, luxury sales, and international customer service. I’ve honed my storytelling and consultative selling skills through experiences in Paris luxury retail and digital brand collaborations, always aiming to elevate aesthetic and commercial performance. I’m highly adaptable, results-driven, and detail-oriented, with a passion for visual storytelling and building memorable experiences for premium clients across borders. I enjoy turning trends into strategic content, crafting authentic connections, and delivering top-tier service that reinforces brand values and loyalty.

Loredana Mihaela Bumbu

Content Creator, Video Editor, Copywriter, +2

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Hi, I’m Loredana Mihaela Bumbu . I’m a brand-image and premium customer experience specialist with a blended background in social media, content creation, luxury sales, and international customer service. I’ve honed my storytelling and consultative selling skills through experiences in Paris luxury retail and digital brand collaborations, always aiming to elevate aesthetic and commercial performance. I’m highly adaptable, results-driven, and detail-oriented, with a passion for visual storytelling and building memorable experiences for premium clients across borders. I enjoy turning trends into strategic content, crafting authentic connections, and delivering top-tier service that reinforces brand values and loyalty.…Hi, I’m Loredana Mihaela Bumbu . I’m a brand-image and premium customer experience specialist with a blended background in social media, content creation, luxury sales, and international customer service. I’ve honed my storytelling and consultative selling skills through experiences in Paris luxury retail and digital brand collaborations, always aiming to elevate aesthetic and commercial performance. I’m highly adaptable, results-driven, and detail-oriented, with a passion for visual storytelling and building memorable experiences for premium clients across borders. I enjoy turning trends into strategic content, crafting authentic connections, and delivering top-tier service that reinforces brand values and loyalty.

Available to hire

Hi, I’m Loredana Mihaela Bumbu . I’m a brand-image and premium customer experience specialist with a blended background in social media, content creation, luxury sales, and international customer service. I’ve honed my storytelling and consultative selling skills through experiences in Paris luxury retail and digital brand collaborations, always aiming to elevate aesthetic and commercial performance.

I’m highly adaptable, results-driven, and detail-oriented, with a passion for visual storytelling and building memorable experiences for premium clients across borders. I enjoy turning trends into strategic content, crafting authentic connections, and delivering top-tier service that reinforces brand values and loyalty.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Romanian, Moldavian, Moldovan

Fluent

English

Advanced

Spanish; Castilian

Intermediate

French

Intermediate

Work Experience

Freelance Content Creator – Social Media Online at Self-employed

June 1, 2023 - Present

Created and edited video content for TikTok and Instagram (Reels, short-form videos, unboxing, reviews); collaborated with brands for paid and organic promotional campaigns; optimized content for reach, engagement, and conversions; performed performance analysis; ensured compliance with brand visual identity and briefs; delivered content on time and adapted quickly to feedback.

Sales Consultant – Luxury Cosmetics Brand Sakare at Sakare

October 1, 2025 - January 1, 2026

Consulted international clients in selecting premium cosmetic products; provided detailed explanations of ingredients, benefits, and skincare rituals; created personalized shopping experiences to foster customer loyalty; consistently achieved sales targets while maintaining luxury standards; managed payments, stock, and visual merchandising; represented the brand values and image.

Call Center Agent – Front & Back Office (English) at Teleperformance Romania

November 1, 2022 - June 1, 2025

Interacted daily with international customers via phone, email, and chat; managed a high volume of requests under strict SLA requirements; efficiently resolved complaints and complex cases; utilized CRM platforms and Microsoft Office tools; developed communication, persuasion, and sensitive-case handling skills.

Call Center Agent – Technical Support (English) at CGS Romania

January 1, 2022 - June 1, 2022

Provided basic technical support for telecom services; processed payments and resolved customer complaints; ensured customer satisfaction and adherence to internal procedures.