Janine Santos Cardiff

Managed retail operations for a luxury cruise vessel, coordinating shipments from global suppliers and ensuring compliance with international shipping regulations. Handled incoming stock documentation, customs clearance requirements, and port delivery scheduling.

Oversee retail operations for luxury cruise ship retail, including global movement of goods, ensuring timely delivery, customs compliance, and accurate documentation. Manage import/export processes across suppliers, ports, and vessels in multiple jurisdictions; liaise with freight forwarders, customs agents, and port authorities to ensure smooth clearance and delivery. Utilize enterprise retail and logistics software to track, manage, and forecast inventory movement; implement process improvements to boost efficiency in supply chain and stock control.

Directed logistics and stock movement for on-board retail, liaising with port authorities and suppliers globally. Managed documentation and compliance for goods entering and exiting across multiple territories.