Iveta Ivanova

Provided customer service by explaining brewing methods, offering tastings, and answering questions in Bulgarian and English. Built and maintained professional contacts with event organizers and distributors across the country. Assisted in planning and setup of events stands, including product display, decoration, and promotional materials. Managed transactions and handled cash or card payments in fast-paced festival environments. Supported marketing by collecting customer feedback, observing trends, and suggesting ideas for promotion. Contributed to the brewery’s positive image through professionalism, friendliness, and teamwork. Adapted quickly to changing conditions (large crowds, limited supplies, technical issues) while maintaining customer satisfaction.

Provide customer service by explaining brewing methods, offering tastings, and answering questions in both Bulgarian and English. Build and maintain professional contacts with event organisers, distributors, and repeat customers across the country. Assist in the planning and setup of event stands, including product display, decoration, and promotional materials. Manage transactions and handle cash or card payments in fast-paced festival environments. Support the marketing side of the business by collecting customer feedback, observing trends, and suggesting ideas for promotion. Contribute to the positive image of the brewery through professionalism, friendliness, and teamwork. Adapt quickly to changing conditions while keeping customer satisfaction high.