I am friendly, self-motivated, reliable, and a responsible hard worker, always willing to learn new skills. I'm an excellent team worker, which is why I'm very good at building working relationships with all my colleagues. I really love the interaction with people, which is why I'm able to communicate with everyone in a kind, polite, and respectful way.…

Mark Joshua Llarena

I am friendly, self-motivated, reliable, and a responsible hard worker, always willing to learn new skills. I'm an excellent team worker, which is why I'm very good at building working relationships with all my colleagues. I really love the interaction with people, which is why I'm able to communicate with everyone in a kind, polite, and respectful way.…

Available to hire

I am friendly, self-motivated, reliable, and a responsible hard worker, always willing to learn new skills. I’m an excellent team worker, which is why I’m very good at building working relationships with all my colleagues. I really love the interaction with people, which is why I’m able to communicate with everyone in a kind, polite, and respectful way.

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Language

English
Fluent
Italian
Fluent
French
Intermediate

Work Experience

Front Desk Agent at Vista Palazzo | Lago di Como
June 26, 2024 - Present
Welcoming guests, customer service, check in and check out, concierge services, and booking reservations.
Front Desk Agent at Vista Palazzo | Lago di Como
June 26, 2024 - Present
Responsibilities include welcoming guests, providing customer service, checking in and checking out guests, and handling reservations at a 5-star luxury hotel.
Front Desk Agent at Villa d'Este
June 25, 2024 - September 8, 2025
Welcoming guests, customer service, check in and check out, concierge services, and rooming.
Front Desk Agent at Villa d'Este
June 25, 2024 - September 8, 2025
Responsibilities include welcoming guests, providing customer service, checking in and checking out guests, and handling reservations at a 5-star hotel.
Front Desk Agent at Vista Palazzo | Lago di Como
July 4, 2023 - September 8, 2025
Welcoming guests, customer service, check in and check out, concierge services, breakfast service, and booking reservations.
Front Desk Agent at Vista Palazzo | Lago di Como
July 4, 2023 - September 8, 2025
Responsibilities include welcoming guests, providing customer service, checking in and checking out guests, and assisting with breakfast service at a 5-star luxury hotel.
Receptionist at Le Stanze Del Lago Villa Seta
November 1, 2022 - September 8, 2025
Welcoming guests, customer service, check in and check out, concierge services, bar service, breakfast, and cleaning the swimming pool.
Receptionist at Le Stanze Del Lago Villa Seta
November 1, 2022 - September 8, 2025
Responsibilities include welcoming guests, providing customer service, checking in and checking out guests, and bar service in a B&B.
Chef at Delfino Blu
April 29, 2021 - September 8, 2025
Helper in the preparation of dishes, preparing ingredients, taking inventory, and general kitchen cleaning.
Chef at Delfino Blu
April 29, 2021 - September 8, 2025
Helped in the preparation of meals, including appetizers and desserts, and maintained kitchen cleanliness.
Waiter at L'Antica
January 20, 2021 - September 8, 2025
Welcoming guests, seating guests, taking orders, delivering dishes, bar service, and maintaining cleanliness.
Waiter at L'Antica
January 20, 2021 - September 8, 2025
Responsibilities include welcoming guests, taking orders, and ensuring tables are clean and tidy in a restaurant setting.
Chef at Terzo Crotto
November 11, 2020 - September 8, 2025
Helper in the preparation of dishes, preparing ingredients, taking inventory, and general kitchen cleaning.
Chef at Terzo Crotto
November 11, 2020 - September 8, 2025
Assisted in food preparation and maintained kitchen cleanliness in a hotel.
Chef at Hilton Lake Como
July 1, 2019 - September 8, 2025
Helper in the preparation of dishes, preparing ingredients for events and banquets, and general kitchen cleaning.
Chef at Hilton Lake Como
July 1, 2019 - September 8, 2025
Assisted in meal preparation and maintained kitchen cleanliness in a hotel.

Education

Diploma ITS - International Tourism and Hospitality Management at IATH Academy
October 26, 2022 - July 26, 2024
Certificate of Higher Technical Education at Innovaprofessioni
October 26, 2021 - September 22, 2022
Professional Technical Diploma at AFOL CFP
September 11, 2017 - July 4, 2021
Diploma ITS - International Tourism and Hospitality Management at IATH Academy
October 26, 2022 - July 26, 2024
Certificate of Higher Technical Education at Innovaprofessioni
October 26, 2021 - September 22, 2022
Professional Technical Diploma at AFOL CFP
September 11, 2017 - July 4, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality

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